yate/modules/pbxassist.cpp
2006-10-06 23:10:53 +00:00

589 lines
16 KiB
C++

/**
* pbxassist.cpp
* This file is part of the YATE Project http://YATE.null.ro
*
* PBX assist module
*
* Yet Another Telephony Engine - a fully featured software PBX and IVR
* Copyright (C) 2004-2006 Null Team
* Author: Monica Tepelus
*
* This program is free software; you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation; either version 2 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program; if not, write to the Free Software
* Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301, USA.
*/
#include <yatepbx.h>
using namespace TelEngine;
namespace { //anonymous
class YPBX_API PBXAssist : public ChanAssist
{
public:
inline PBXAssist(ChanAssistList* list, const String& id, bool pass)
: ChanAssist(list,id), m_last(0), m_pass(pass), m_state("new")
{ Debug(list,DebugCall,"Created assistant for '%s'",id.c_str()); }
virtual void msgHangup(Message& msg);
virtual bool msgDisconnect(Message& msg, const String& reason);
virtual bool msgTone(Message& msg);
virtual bool msgOperation(Message& msg, const String& operation);
protected:
bool errorBeep();
u_int64_t m_last;
bool m_pass;
String m_tones;
String m_peer1;
String m_room;
String m_state;
};
class YPBX_API PBXList : public ChanAssistList
{
public:
enum {
Operation = AssistPrivate
};
inline PBXList()
: ChanAssistList("pbxassist")
{ }
virtual ChanAssist* create(Message& msg, const String& id);
virtual void initialize();
virtual void init(int priority);
virtual bool received(Message& msg, int id, ChanAssist* assist);
};
// assist all channels by default?
static bool s_assist = true;
// filter for channel names to enable assistance
static Regexp s_filter;
// DTMF pass-through all channels by default?
static bool s_pass = false;
// interdigit timeout, clear collected digits if last was older than this
static unsigned int s_timeout = 30000000;
// minimum length of collected digits before we start interpreting
static int s_minlen = 2;
// maximum length of collected digits, drop old if longer
static int s_maxlen = 20;
// command to take back from DTMF pass-through mode
static String s_retake;
// on-hold (music) source name
static String s_onhold;
// error beep override source name
static String s_error;
static Configuration s_cfg;
ChanAssist* PBXList::create(Message& msg, const String& id)
{
if (msg == "chan.startup" || msg.userObject("Channel")) {
// if a filter is set try to match it
if (s_filter && !s_filter.matches(id))
return 0;
// allow routing to enable/disable assistance
if (msg.getBoolValue("pbxassist",s_assist)) {
Debug(this,DebugCall,"Creating assistant for '%s'",id.c_str());
return new PBXAssist(this,id,msg.getBoolValue("dtmfpass",s_pass));
}
}
return 0;
}
void PBXList::init(int priority)
{
priority = s_cfg.getIntValue("general","priority",priority);
ChanAssistList::init(priority);
installRelay(Tone,priority);
Engine::install(new MessageRelay("chan.operation",this,Operation,priority));
}
void PBXList::initialize()
{
lock();
s_cfg = Engine::configFile(name());
s_cfg.load();
s_assist = s_cfg.getBoolValue("general","default",true);
s_filter = s_cfg.getValue("general","filter");
s_pass = s_cfg.getBoolValue("general","dtmfpass",false);
s_minlen = s_cfg.getIntValue("general","minlen",2);
if (s_minlen < 1)
s_minlen = 1;
s_maxlen = s_cfg.getIntValue("general","maxlen",20);
if (s_maxlen < s_minlen)
s_maxlen = s_minlen;
int tout = s_cfg.getIntValue("general","timeout",30000);
if (tout < 1000)
tout = 1000;
if (tout > 1800000)
tout = 1800000;
s_timeout = (unsigned int)tout * 1000;
s_retake = s_cfg.getValue("general","retake","###");
s_onhold = s_cfg.getValue("general","onhold","moh/default");
s_error = s_cfg.getValue("general","error","tone/outoforder");
unlock();
if (s_cfg.getBoolValue("general","enabled",false))
ChanAssistList::initialize();
}
// Handler for relayed messages, call corresponding assistant method
bool PBXList::received(Message& msg, int id, ChanAssist* assist)
{
// check if processing was explicitely disallowed
if (!msg.getBoolValue("pbxassist",true))
return false;
switch (id) {
case Tone:
return static_cast<PBXAssist*>(assist)->msgTone(msg);
case Operation:
return static_cast<PBXAssist*>(assist)->msgOperation(msg,msg.getValue("operation"));
default:
return false;
}
}
// Handler for channel disconnects, may go on hold or to dialtone
bool PBXAssist::msgDisconnect(Message& msg, const String& reason)
{
if (m_state == "hangup")
return ChanAssist::msgDisconnect(msg,reason);
if ((reason == "hold") || (reason == "park")) {
if (s_onhold) {
Channel* c = static_cast<Channel*>(msg.userObject("Channel"));
if (!c)
return false;
Message *m = c->message("call.execute",false,true);
m->addParam("callto",s_onhold);
m->addParam("reason","hold");
m->addParam("pbxstate",m_state);
Engine::enqueue(m);
}
return false;
}
if (m_state != "new") {
Channel* c = static_cast<Channel*>(msg.userObject("Channel"));
if (!c)
return false;
Message *m = c->message("call.execute",false,true);
m->addParam("callto","tone/dial");
m->addParam("reason","hold");
m->addParam("pbxstate",m_state);
Engine::enqueue(m);
return false;
}
return ChanAssist::msgDisconnect(msg,reason);
}
// Handler for channel's DTMF
bool PBXAssist::msgTone(Message& msg)
{
const char* tone = msg.getValue("text");
if (null(tone))
return false;
if (m_last && m_tones && ((m_last + s_timeout) < msg.msgTime())) {
Debug(list(),DebugNote,"Chan '%s' collect timeout, clearing tones '%s'",id().c_str(),m_tones.c_str());
m_tones.clear();
}
m_last = msg.msgTime();
m_tones += tone;
if ((int)m_tones.length() > s_maxlen)
m_tones = m_tones.substr(-s_maxlen);
Debug(list(),DebugInfo,"Chan '%s' got tone '%s' collected '%s'",id().c_str(),tone,m_tones.c_str());
if (m_pass) {
if (m_tones.endsWith(s_retake)) {
Debug(list(),DebugCall,"Chan '%s' back in command hunt mode",id().c_str());
m_pass = false;
m_tones.clear();
// we just preserve the last state we were in
return true;
}
return false;
}
if ((int)m_tones.length() < s_minlen)
return true;
Lock lock(list());
int n = s_cfg.sections();
for (int i = 0; i < n; i++) {
NamedList* sect = s_cfg.getSection(i);
if (!sect)
continue;
const char* tmp = sect->getValue("trigger");
if (!tmp)
continue;
Regexp r(tmp);
if (!m_tones.matches(r))
continue;
tmp = sect->getValue("pbxstates");
if (tmp) {
Regexp st(tmp);
if (!st.matches(m_state))
continue;
}
tmp = sect->getValue("operation",*sect);
if (tmp) {
Debug(list(),DebugNote,"Chan '%s' triggered operation '%s' in state '%s' holding '%s'",
id().c_str(),tmp,m_state.c_str(),m_peer1.c_str());
Message* m = new Message("chan.masquerade");
m->addParam("id",id());
m->addParam("message",sect->getValue("message","chan.operation"));
m->addParam("operation",tmp);
unsigned int len = sect->length();
for (unsigned int idx = 0; idx < len; idx++) {
const NamedString* s = sect->getParam(idx);
if ((s->name() == "trigger") ||
(s->name() == "pbxstates") ||
(s->name() == "operation") ||
(s->name() == "message"))
continue;
m->addParam(s->name(),m_tones.replaceMatches(*s));
}
m->addParam("pbxstate",m_state);
Engine::enqueue(m);
}
m_tones.clear();
}
// swallow the tone
return true;
}
// Start an error beep and return false so we can "return errorBeep()"
bool PBXAssist::errorBeep()
{
if (s_error.null())
return false;
Message *m=new Message("chan.masquerade");
m->addParam("message","chan.attach");
m->addParam("id",id());
m->addParam("pbxstate",m_state);
m->addParam("override",s_error);
m->addParam("single","yes");
Engine::enqueue(m);
return false;
}
// Operation message handler
bool PBXAssist::msgOperation(Message& msg, const String& operation)
{
if (operation == "passthrough") {
// enter DTMF pass-through to peer mode, only look for retake string
if (s_retake.null()) {
Debug(list(),DebugWarn,"Chan '%s' refusing pass-through, retake string is not set!",id().c_str());
return true;
}
Debug(list(),DebugCall,"Chan '%s' entering tone pass-through mode",id().c_str());
m_pass = true;
m_tones.clear();
// don't change state as we have a special variable for this mode
return true;
}
else if (operation == "setstate") {
// just set the current state and conference room
m_state = msg.getValue("state",m_state);
m_room = msg.getValue("room",m_room);
return true;
}
else if (operation == "conference") {
// turn the call into a conference or connect back to one it left
if (m_state=="conference")
return errorBeep();
RefPointer<CallEndpoint> c = locate();
if (!c)
return errorBeep();
String peer = c->getPeerId();
const char* room = msg.getValue("room",m_room);
if (peer && !peer.startsWith("tone"))
{
Message m("call.conference");
m.addParam("id",id());
m.userData(c);
m.addParam("lonely","yes");
if (room)
m.addParam("room",room);
m.addParam("pbxstate",m_state);
if (Engine::dispatch(m) && m.userData()) {
m_room=m.getParam("room");
if (m_peer1 && (m_peer1 != peer)) {
// take the held party in the conference
Message* m = new Message("chan.masquerade");
m->addParam("id",m_peer1);
m->addParam("message","call.execute");
m->addParam("callto",m_room);
Engine::enqueue(m);
// also set held peer's PBX state if it has one
m = new Message("chan.operation");
m->addParam("operation","setstate");
m->addParam("id",m_peer1);
m->addParam("state","conference");
m->addParam("room",m_room);
m->addParam("pbxstate",m_state);
Engine::enqueue(m);
// no longer holding it
m_peer1.clear();
}
}
}
else
{
Channel* c = static_cast<Channel*>(msg.userObject("Channel"));
if (!c)
return errorBeep();
if (!room)
return errorBeep();
m_room = room;
Message *m = c->message("call.execute",false,true);
m->addParam("callto",room);
m->addParam("pbxstate",m_state);
Engine::enqueue(m);
}
m_state="conference";
if (peer) {
// set the peer's PBX state and room name
Message *m=new Message("chan.operation");
m->addParam("operation","setstate");
m->addParam("id",peer);
m->addParam("state","conference");
m->addParam("room",m_room);
m->addParam("pbxstate",m_state);
Engine::enqueue(m);
}
return true;
}
else if (operation == "secondcall") {
// make another call, disconnect peer
Message m("call.preroute");
m.addParam("id",id());
m.addParam("called",msg.getValue("target"));
m.addParam("pbxstate",m_state);
// no error check as handling preroute is optional
Engine::dispatch(m);
m = "call.route";
if (!Engine::dispatch(m))
return errorBeep();
if (m.retValue().null())
return errorBeep();
m_state="call";
String peer = m.retValue();
Message *m2=new Message("chan.masquerade");
m2->addParam("message","call.execute");
m2->addParam("id",id());
m2->addParam("callto",peer);
m2->addParam("pbxstate",m_state);
Engine::enqueue(m2);
return true;
}
else if (operation == "onhold") {
// put the peer on hold and connect to old held party or a dialtone
if (m_state=="conference")
return errorBeep();
RefPointer<CallEndpoint> c = locate();
if (!c)
return errorBeep();
RefPointer<CallEndpoint> c2 = locate(m_peer1);
// no need to check old m_peer1
if (m_state=="dial")
m_peer1.clear();
else
m_peer1 = c->getPeerId();
Message* m;
if (c2) {
m = new Message("chan.operation");
m->addParam("operation","setstate");
m->addParam("id",c2->id());
m->addParam("state","call");
m_state="call";
c->connect(c2,"hold");
}
else {
m = new Message("chan.masquerade");
m->addParam("id",id());
m->addParam("callto","tone/dial");
m->addParam("message","call.execute");
m->addParam("reason","hold");
m_state="dial";
}
m->addParam("pbxstate",m_state);
Engine::enqueue(m);
return true;
}
else if (operation == "returnhold") {
// return to a peer left on hold, hang up the current peer
RefPointer<CallEndpoint> c1 = locate(id());
RefPointer<CallEndpoint> c2 = locate(m_peer1);
if (!(c1 && c2))
return errorBeep();
m_peer1.clear();
m_state="call";
c1->connect(c2);
return true;
}
else if (operation == "returnconf") {
// return to the conference
if ((m_state=="conference") || (m_state=="new") || m_room.null())
return errorBeep();
Channel* c = static_cast<Channel*>(msg.userObject("Channel"));
if (!c)
return errorBeep();
m_state="conference";
Message *m= c->message("call.execute",false,true);
m->addParam("callto",m_room);
m->addParam("pbxstate",m_state);
Engine::enqueue(m);
return true;
}
else if (operation == "returntone") {
// return to a dialtone, hangup the peer if any
m_state="dial";
Message *m= new Message("chan.masquerade");
m->addParam("id",id());
m->addParam("callto","tone/dial");
m->addParam("message","call.execute");
m->addParam("pbxstate",m_state);
Engine::enqueue(m);
return true;
}
else if (operation == "dotransfer") {
// connect our current peer to what we have on hold, hangup this channel
if (m_peer1.null() || ((m_state != "call") && (m_state != "fortransfer")))
return errorBeep();
RefPointer<CallEndpoint> c1 = locate();
if (!c1)
return errorBeep();
c1 = locate(c1->getPeerId());
RefPointer<CallEndpoint>c2 = locate(m_peer1);
if (!(c1 && c2))
return errorBeep();
m_state=msg.getValue("state","hangup");
m_peer1.clear();
c1->connect(c2);
}
else if (operation == "transfer") {
// unassisted transfer
if ((m_state=="conference") || (m_state=="dial"))
return errorBeep();
RefPointer<CallEndpoint> c = locate();
if (!c)
return errorBeep();
String peer = c->getPeerId();
Message m1("call.preroute");
m1.addParam("id",id());
m1.addParam("called",msg.getValue("target"));
m1.addParam("pbxstate",m_state);
// no error check as handling preroute is optional
Engine::dispatch(m1);
m1 = "call.route";
if (!Engine::dispatch(m1))
return errorBeep();
if (m1.retValue().null())
return errorBeep();
String callto = m1.retValue();
m_state="dial";
Message *m2=new Message("chan.masquerade");
m2->addParam("id",peer);
m2->addParam("message","call.execute");
m2->addParam("callto",callto);
m2->addParam("pbxstate",m_state);
Engine::enqueue(m2);
return true;
}
else if (operation == "fortransfer") {
// enter assisted transfer - hold peer and dial another number
if (m_state=="conference")
return errorBeep();
RefPointer<CallEndpoint> c = locate();
if (!c)
return errorBeep();
String peer;
if (m_state!="dial")
peer = c->getPeerId();
if (peer) {
// check if we already have another party on hold
if (m_peer1 && (m_peer1 != peer))
return errorBeep();
m_peer1 = peer;
}
Message m1("call.preroute");
m1.addParam("id",id());
m1.addParam("called",msg.getValue("target"));
m1.addParam("pbxstate",m_state);
// no error check as handling preroute is optional
Engine::dispatch(m1);
m1 = "call.route";
if (!Engine::dispatch(m1))
return errorBeep();
if (m1.retValue().null())
return errorBeep();
String callto = m1.retValue();
m_state="fortransfer";
Message *m2=new Message("chan.masquerade");
m2->addParam("message","call.execute");
m2->addParam("id",id());
m2->addParam("callto",callto);
m2->addParam("reason","hold");
m2->addParam("pbxstate",m_state);
Engine::enqueue(m2);
return true;
}
return false;
}
void PBXAssist::msgHangup(Message& msg)
{
if (m_peer1) {
// hangup anyone we have on hold
Message *m=new Message("call.drop");
m->addParam("id",m_peer1);
m->addParam("pbxstate",m_state);
Engine::enqueue(m);
}
ChanAssist::msgHangup(msg);
}
INIT_PLUGIN(PBXList);
}; // anonymous namespace
/* vi: set ts=8 sw=4 sts=4 noet: */