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freeswitch/src/mod/applications/mod_fifo/mod_fifo.c

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/*
* FreeSWITCH Modular Media Switching Software Library / Soft-Switch Application
* Copyright (C) 2005-2014, Anthony Minessale II <anthm@freeswitch.org>
*
* Version: MPL 1.1
*
* The contents of this file are subject to the Mozilla Public License Version
* 1.1 (the "License"); you may not use this file except in compliance with
* the License. You may obtain a copy of the License at
* http://www.mozilla.org/MPL/
*
* Software distributed under the License is distributed on an "AS IS" basis,
* WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
* for the specific language governing rights and limitations under the
* License.
*
* The Original Code is FreeSWITCH Modular Media Switching Software Library / Soft-Switch Application
*
* The Initial Developer of the Original Code is
* Anthony Minessale II <anthm@freeswitch.org>
* Portions created by the Initial Developer are Copyright (C)
* the Initial Developer. All Rights Reserved.
*
* Contributor(s):
*
* Anthony Minessale II <anthm@freeswitch.org>
* Travis Cross <tc@traviscross.com>
*
* mod_fifo.c -- FIFO
*
*/
#include <switch.h>
#define FIFO_APP_KEY "mod_fifo"
SWITCH_MODULE_SHUTDOWN_FUNCTION(mod_fifo_shutdown);
SWITCH_MODULE_LOAD_FUNCTION(mod_fifo_load);
SWITCH_MODULE_DEFINITION(mod_fifo, mod_fifo_load, mod_fifo_shutdown, NULL);
/*!\file
* # Theory of operation
*
* ## Kinds of things
*
* The fifo systems deals in various kinds of things: /fifos nodes/,
* /queues/, /(inbound) callers/, /outbound callers/, /consumers/, and
* /(outbound) members/.
*
* /fifo nodes/ accept callers and work to deliver those callers to
* consumers and members. The nodes contain an array of /queues/
* indexed by a priority value.
*
* /queues/ contain an array of callers treated as a list.
*
* /callers/ are the channels placed into a fifo node's queue for
* eventual delivery to consumers and members.
*
* /outbound callers/ are persons waiting to be called back via a
* dial string.
*
* /consumers/ are channels for agents who have dialed in to one or
* more fifos and will have callers connected to them.
*
* /members/ are agents who we'll place calls to via a dial string to
* attempt to deliver callers.
*
* An /agent/ may refer to either a /consumer/ or an /member/.
*
* ## Outbound Strategies
*
* An outbound strategy defines the way in which we attempt to deliver
* callers to members.
*
* The default strategy, /ringall/, preserves the caller ID of the
* caller being delivered. Because this means we must choose a caller
* before we place the call to the member, this impacts the order in
* which calls are delivered and the rate at which we can deliver
* those calls.
*
* The /enterprise/ outbound strategy does not preserve the caller ID
* of the caller thereby allowing deliver of callers to agents at the
* fastest possible rate.
*
* outbound_per_cycle is used to define the maximum number of agents
* who will be available to answer a single caller. In ringall this
* maximum is the number who will be called, in enterprise the need defines
* how many agents will be called. outbound_per_cycle_min will define
* the minimum agents who will be called to answer a caller regardless of
* need, giving the enterprise strategy the ability to ring through more
* than one agent for one caller.
*
* ## Manual calls
*
* The fifo system provides a way to prevent members on non-fifo calls
* from receiving a call from the fifo system. We do this by tracking
* non-fifo calls in a special fifo named `manual_calls`. When
* creating a channel for an agent we set the channel variable
* `fifo_outbound_uuid` to an arbitrary unique value <= 32 characters
* for that agent, then call `fifo_track_call`. For the corresponding
* member we must also set `{fifo_outbound_uuid=}` to the same value.
* We expect the value of `fifo_outbound_uuid` to be the MD5 hash of
* the unique ID. Values longer than 32 characters will cause the
* mechanism to fail to work as expected.
*
* ## Importance
*
* Importance is a value 0-9 that can be associated with a fifo. The
* default value is 0. If the fifo is being dynamically created the
* importance of the fifo can be set when calling the `fifo`
* application. If the fifo already exists the importance value
* passed to the fifo application will be ignored.
*/
#define MANUAL_QUEUE_NAME "manual_calls"
#define FIFO_EVENT "fifo::info"
static switch_status_t load_config(int reload, int del_all);
#define MAX_PRI 10
typedef enum {
NODE_STRATEGY_INVALID = -1,
NODE_STRATEGY_RINGALL = 0,
NODE_STRATEGY_ENTERPRISE
} outbound_strategy_t;
/*!\struct fifo_queue_t
* \brief Queue of callers
*
* Callers are placed into a queue as events in `data` which is an
* array of such events. The array size is hard-coded as 1000
* elements.
*
* Fifo nodes are composed of an array of these queues representing
* each priority level of the fifo.
*/
typedef struct {
int nelm;
int idx;
switch_event_t **data;
switch_memory_pool_t *pool;
switch_mutex_t *mutex;
} fifo_queue_t;
typedef enum {
FIFO_APP_BRIDGE_TAG = (1 << 0),
FIFO_APP_TRACKING = (1 << 1),
FIFO_APP_DID_HOOK = (1 << 2)
} fifo_app_flag_t;
static int check_caller_outbound_call(const char *key);
static void add_caller_outbound_call(const char *key, switch_call_cause_t *cancel_cause);
static void del_caller_outbound_call(const char *key);
static void cancel_caller_outbound_call(const char *key, switch_call_cause_t cause);
static int check_consumer_outbound_call(const char *key);
static void add_consumer_outbound_call(const char *key, switch_call_cause_t *cancel_cause);
static void del_consumer_outbound_call(const char *key);
static void cancel_consumer_outbound_call(const char *key, switch_call_cause_t cause);
static int check_bridge_call(const char *key);
static void add_bridge_call(const char *key);
static void del_bridge_call(const char *key);
switch_status_t fifo_queue_create(fifo_queue_t **queue, int size, switch_memory_pool_t *pool)
{
fifo_queue_t *q;
q = switch_core_alloc(pool, sizeof(*q));
q->pool = pool;
q->nelm = size - 1;
q->data = switch_core_alloc(pool, size * sizeof(switch_event_t *));
switch_mutex_init(&q->mutex, SWITCH_MUTEX_NESTED, pool);
*queue = q;
return SWITCH_STATUS_SUCCESS;
}
static void change_pos(switch_event_t *event, int pos)
{
const char *uuid = switch_event_get_header(event, "unique-id");
switch_core_session_t *session;
switch_channel_t *channel;
char tmp[30] = "";
if (zstr(uuid)) return;
if (!(session = switch_core_session_locate(uuid))) {
return;
}
channel = switch_core_session_get_channel(session);
switch_snprintf(tmp, sizeof(tmp), "%d", pos);
switch_channel_set_variable(channel, "fifo_position", tmp);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "fifo_position", tmp);
switch_core_session_rwunlock(session);
}
static switch_status_t fifo_queue_push(fifo_queue_t *queue, switch_event_t *ptr)
{
switch_mutex_lock(queue->mutex);
if (queue->idx == queue->nelm) {
switch_mutex_unlock(queue->mutex);
return SWITCH_STATUS_FALSE;
}
queue->data[queue->idx++] = ptr;
switch_mutex_unlock(queue->mutex);
return SWITCH_STATUS_SUCCESS;
}
static int fifo_queue_size(fifo_queue_t *queue)
{
int s;
switch_mutex_lock(queue->mutex);
s = queue->idx;
switch_mutex_unlock(queue->mutex);
return s;
}
/*!
* \param remove Whether to remove the popped event from the queue
* If remove is 0, do not remove the popped event. If it is 1,
* remove it if it is not an event for an outbound caller. If it is
* 2, always remove it.
*/
static switch_status_t fifo_queue_pop(fifo_queue_t *queue, switch_event_t **pop, int remove)
{
int i, j;
switch_mutex_lock(queue->mutex);
if (queue->idx == 0) {
switch_mutex_unlock(queue->mutex);
return SWITCH_STATUS_FALSE;
}
for (j = 0; j < queue->idx; j++) {
const char *uuid = switch_event_get_header(queue->data[j], "unique-id");
if (uuid && (remove == 2 || !check_caller_outbound_call(uuid))) {
if (remove) {
*pop = queue->data[j];
} else {
switch_event_dup(pop, queue->data[j]);
}
break;
}
}
if (j == queue->idx) {
switch_mutex_unlock(queue->mutex);
return SWITCH_STATUS_FALSE;
}
if (remove) {
for (i = j+1; i < queue->idx; i++) {
queue->data[i-1] = queue->data[i];
queue->data[i] = NULL;
change_pos(queue->data[i-1], i);
}
queue->idx--;
}
switch_mutex_unlock(queue->mutex);
return SWITCH_STATUS_SUCCESS;
}
/*!\brief Remove matching event from queue
*
* Each event in the queue will be checked to see whether it has a
* header equal to name whose value is equal to val. If it does, that
* event will be returned unless the event is for an outbound caller.
* If name starts with '+' or remove == 2 then forcing is enabled and
* the event will be returned in any case. If remove > 0 then the
* returned event will be removed from the queue and the remaining
* elements shifted to make them contiguous.
*/
static switch_status_t fifo_queue_pop_nameval(fifo_queue_t *queue, const char *name, const char *val, switch_event_t **pop, int remove)
{
int i, j, force = 0;
switch_mutex_lock(queue->mutex);
if (name && *name == '+') {
name++;
force = 1;
}
if (remove == 2) {
force = 1;
}
if (queue->idx == 0 || zstr(name) || zstr(val)) {
switch_mutex_unlock(queue->mutex);
return SWITCH_STATUS_FALSE;
}
for (j = 0; j < queue->idx; j++) {
const char *j_val = switch_event_get_header(queue->data[j], name);
const char *uuid = switch_event_get_header(queue->data[j], "unique-id");
if (j_val && val && !strcmp(j_val, val) && (force || !check_caller_outbound_call(uuid))) {
if (remove) {
*pop = queue->data[j];
} else {
switch_event_dup(pop, queue->data[j]);
}
break;
}
}
if (j == queue->idx) {
switch_mutex_unlock(queue->mutex);
return SWITCH_STATUS_FALSE;
}
if (remove) {
for (i = j+1; i < queue->idx; i++) {
queue->data[i-1] = queue->data[i];
queue->data[i] = NULL;
change_pos(queue->data[i-1], i);
}
queue->idx--;
}
switch_mutex_unlock(queue->mutex);
return SWITCH_STATUS_SUCCESS;
}
/*!\brief Destroy event with given uuid and remove it from queue
*
* Elements of the queue are searched until a matching uuid is found.
* That uuid is then destroyed and removed from the queue. The
* remaining elements are shifted to make them contiguous.
*/
static switch_status_t fifo_queue_popfly(fifo_queue_t *queue, const char *uuid)
{
int i, j;
switch_mutex_lock(queue->mutex);
if (queue->idx == 0 || zstr(uuid)) {
switch_mutex_unlock(queue->mutex);
return SWITCH_STATUS_FALSE;
}
for (j = 0; j < queue->idx; j++) {
const char *j_uuid = switch_event_get_header(queue->data[j], "unique-id");
if (j_uuid && !strcmp(j_uuid, uuid)) {
switch_event_destroy(&queue->data[j]);
break;
}
}
if (j == queue->idx) {
switch_mutex_unlock(queue->mutex);
return SWITCH_STATUS_FALSE;
}
for (i = j+1; i < queue->idx; i++) {
queue->data[i-1] = queue->data[i];
queue->data[i] = NULL;
change_pos(queue->data[i-1], i);
}
queue->idx--;
switch_mutex_unlock(queue->mutex);
return SWITCH_STATUS_SUCCESS;
}
/*!\struct fifo_node
*
* \var fifo_node::outbound_name
* \brief Name of fifo in caller ID
*
* For the ringall strategy, this value is a prefix for the
* caller ID shown to agents. If the value starts with '=' then the
* actual caller ID is replaced completely.
*
* For the enterprise strategy, this value is used instead of the
* queue name in the caller ID.
*/
struct fifo_node {
char *name;
switch_mutex_t *mutex;
switch_mutex_t *update_mutex;
fifo_queue_t *fifo_list[MAX_PRI];
switch_hash_t *consumer_hash;
int outbound_priority;
int caller_count;
int consumer_count;
int ring_consumer_count;
int member_count;
switch_time_t start_waiting;
uint32_t importance;
switch_thread_rwlock_t *rwlock;
switch_memory_pool_t *pool;
int has_outbound;
int ready;
long busy;
int is_static;
int outbound_per_cycle;
int outbound_per_cycle_min;
char *outbound_name;
outbound_strategy_t outbound_strategy;
int ring_timeout;
int default_lag;
char *domain_name;
int retry_delay;
struct fifo_node *next;
};
typedef struct fifo_node fifo_node_t;
static void fifo_caller_add(fifo_node_t *node, switch_core_session_t *session);
static void fifo_caller_del(const char *uuid);
struct callback {
char *buf;
size_t len;
int matches;
};
typedef struct callback callback_t;
static const char *print_strategy(outbound_strategy_t s)
{
switch (s) {
case NODE_STRATEGY_RINGALL:
return "ringall";
case NODE_STRATEGY_ENTERPRISE:
return "enterprise";
default:
break;
}
return "invalid";
}
static outbound_strategy_t parse_strategy(const char *name)
{
if (!strcasecmp(name, "ringall")) {
return NODE_STRATEGY_RINGALL;
}
if (!strcasecmp(name, "enterprise")) {
return NODE_STRATEGY_ENTERPRISE;
}
return NODE_STRATEGY_INVALID;
}
static int sql2str_callback(void *pArg, int argc, char **argv, char **columnNames)
{
callback_t *cbt = (callback_t *) pArg;
switch_copy_string(cbt->buf, argv[0], cbt->len);
cbt->matches++;
return 0;
}
/*!\brief Handler for consumer DTMF
*
* When `fifo_consumer_exit_key` is pressed by the consumer we hangup
* on the caller (unless we've put the caller on hold). The default
* exit key is '*'.
*
* When the consumer presses '0' we put both legs on hold and play
* hold music as follows. To the caller we play `fifo_music` or the
* default hold music for the channel. To the consumer we play
* `fifo_hold_music`, or `fifo_music`, or the default hold music for
* the channel. The consumer can press '0' again to pick up the
* caller from hold.
*/
static switch_status_t on_dtmf(switch_core_session_t *session, void *input, switch_input_type_t itype, void *buf, unsigned int buflen)
{
switch_core_session_t *bleg = (switch_core_session_t *) buf;
switch (itype) {
case SWITCH_INPUT_TYPE_DTMF:
{
switch_dtmf_t *dtmf = (switch_dtmf_t *) input;
switch_channel_t *bchan = switch_core_session_get_channel(bleg);
switch_channel_t *channel = switch_core_session_get_channel(session);
if (switch_channel_test_flag(switch_core_session_get_channel(session), CF_BRIDGE_ORIGINATOR)) {
const char *consumer_exit_key = switch_channel_get_variable(channel, "fifo_consumer_exit_key");
if (!consumer_exit_key) consumer_exit_key = "*";
if (dtmf->digit == *consumer_exit_key) {
switch_channel_hangup(bchan, SWITCH_CAUSE_NORMAL_CLEARING);
return SWITCH_STATUS_BREAK;
} else if (dtmf->digit == '0') {
const char *moh_a = NULL, *moh_b = NULL;
if (!(moh_b = switch_channel_get_variable(bchan, "fifo_music"))) {
moh_b = switch_channel_get_hold_music(bchan);
}
if (!(moh_a = switch_channel_get_variable(channel, "fifo_hold_music"))) {
if (!(moh_a = switch_channel_get_variable(channel, "fifo_music"))) {
moh_a = switch_channel_get_hold_music(channel);
}
}
switch_ivr_soft_hold(session, "0", moh_a, moh_b);
return SWITCH_STATUS_IGNORE;
}
}
}
break;
default:
break;
}
return SWITCH_STATUS_SUCCESS;
}
/*!\brief Handler for caller DTMF
*
* The channel variable `fifo_caller_exit_key` can be set to one or
* more digits that when pressed will cause the caller to exit from
* the fifo. We'll return via a single character in `buf` the digit
* that was pressed (not null-terminated).
*/
static switch_status_t moh_on_dtmf(switch_core_session_t *session, void *input, switch_input_type_t itype, void *buf, unsigned int buflen)
{
switch (itype) {
case SWITCH_INPUT_TYPE_DTMF:
{
switch_dtmf_t *dtmf = (switch_dtmf_t *) input;
switch_channel_t *channel = switch_core_session_get_channel(session);
const char *caller_exit_key = switch_channel_get_variable(channel, "fifo_caller_exit_key");
if (caller_exit_key && dtmf->digit && strchr(caller_exit_key, dtmf->digit)) {
char *bp = buf;
*bp = dtmf->digit;
return SWITCH_STATUS_BREAK;
}
}
break;
default:
break;
}
return SWITCH_STATUS_SUCCESS;
}
static inline void cleanup_fifo_arg(const char **s) {
if (!zstr(*s) && !strcasecmp(*s, "undef")) *s = NULL;
}
static int node_caller_count(fifo_node_t *node)
{
int i, len = 0;
for (i = 0; i < MAX_PRI; i++) {
len += fifo_queue_size(node->fifo_list[i]);
}
return len;
}
static void node_remove_uuid(fifo_node_t *node, const char *uuid)
{
int i = 0;
for (i = 0; i < MAX_PRI; i++) {
fifo_queue_popfly(node->fifo_list[i], uuid);
}
if (!node_caller_count(node)) {
node->start_waiting = 0;
}
fifo_caller_del(uuid);
return;
}
/*!\struct fifo_chime_data
*
* \var fifo_chime_data::list
* A list of strings representing things to play back to the caller
* while they are waiting to be connected with an agent.
*/
#define MAX_CHIME 25
struct fifo_chime_data {
char *list[MAX_CHIME];
int total;
int index;
time_t next;
int freq;
int abort;
time_t orbit_timeout;
int do_orbit;
char *orbit_exten;
char *orbit_dialplan;
char *orbit_context;
char *exit_key;
};
typedef struct fifo_chime_data fifo_chime_data_t;
/*!\brief Enforce the `fifo_orbit_timeout`
*
* If the caller has been waiting longer than the `fifo_orbit_timeout`
* we break out so the orbit can do something else with the call.
*/
static switch_status_t chime_read_frame_callback(switch_core_session_t *session, switch_frame_t *frame, void *user_data)
{
fifo_chime_data_t *cd = (fifo_chime_data_t *) user_data;
if (cd && cd->orbit_timeout && switch_epoch_time_now(NULL) >= cd->orbit_timeout) {
cd->do_orbit = 1;
return SWITCH_STATUS_BREAK;
}
return SWITCH_STATUS_SUCCESS;
}
/*!\brief Handle chimes and timeouts for callers
*
* Play back the chimes in order spaced out by the given `freq` while
* ensuring that we don't exceed the `orbit_timeout`.
*/
static switch_status_t caller_read_frame_callback(switch_core_session_t *session, switch_frame_t *frame, void *user_data)
{
fifo_chime_data_t *cd = (fifo_chime_data_t *) user_data;
if (!cd) {
return SWITCH_STATUS_SUCCESS;
}
if (cd->total && switch_epoch_time_now(NULL) >= cd->next) {
if (cd->index == MAX_CHIME || cd->index == cd->total || !cd->list[cd->index]) {
cd->index = 0;
}
if (cd->list[cd->index]) {
switch_input_args_t args = { 0 };
char buf[25] = "";
switch_status_t status;
args.input_callback = moh_on_dtmf;
args.buf = buf;
args.buflen = sizeof(buf);
args.read_frame_callback = chime_read_frame_callback;
args.user_data = user_data;
status = switch_ivr_play_file(session, NULL, cd->list[cd->index], &args);
if (cd->exit_key && *buf && strchr(cd->exit_key, *buf)) {
cd->abort = 1;
return SWITCH_STATUS_BREAK;
}
if (status != SWITCH_STATUS_SUCCESS) {
return SWITCH_STATUS_BREAK;
}
cd->next = switch_epoch_time_now(NULL) + cd->freq;
cd->index++;
}
}
return chime_read_frame_callback(session, frame, user_data);
}
/*!\brief Handler for waiting consumers
*
* In `user_data` we'll be passed an array of fifo_nodes representing
* the fifos for which this consumer will accept calls. If any of
* those fifos have a caller in them, we break out so we can accept
* the call.
*/
static switch_status_t consumer_read_frame_callback(switch_core_session_t *session, switch_frame_t *frame, void *user_data)
{
fifo_node_t *node, **node_list = (fifo_node_t **) user_data;
int total = 0, i = 0;
for (i = 0;; i++) {
if (!(node = node_list[i])) {
break;
}
total += node_caller_count(node);
}
if (total) {
return SWITCH_STATUS_BREAK;
}
return SWITCH_STATUS_SUCCESS;
}
static struct {
switch_hash_t *caller_orig_hash;
switch_hash_t *consumer_orig_hash;
switch_hash_t *bridge_hash;
switch_hash_t *use_hash;
switch_mutex_t *use_mutex;
switch_mutex_t *caller_orig_mutex;
switch_mutex_t *consumer_orig_mutex;
switch_mutex_t *bridge_mutex;
switch_hash_t *fifo_hash;
switch_mutex_t *mutex;
switch_mutex_t *sql_mutex;
switch_memory_pool_t *pool;
int running;
switch_event_node_t *node;
char hostname[256];
char *dbname;
char odbc_dsn[1024];
int node_thread_running;
switch_odbc_handle_t *master_odbc;
int threads;
switch_thread_t *node_thread;
int debug;
struct fifo_node *nodes;
char *pre_trans_execute;
char *post_trans_execute;
char *inner_pre_trans_execute;
char *inner_post_trans_execute;
switch_sql_queue_manager_t *qm;
int allow_transcoding;
switch_bool_t delete_all_members_on_startup;
outbound_strategy_t default_strategy;
} globals;
static int fifo_dec_use_count(const char *outbound_id)
{
int r = 0, *count;
switch_mutex_lock(globals.use_mutex);
if ((count = (int *) switch_core_hash_find(globals.use_hash, outbound_id))) {
if (*count > 0) {
r = --(*count);
}
}
switch_mutex_unlock(globals.use_mutex);
return r;
}
static int fifo_get_use_count(const char *outbound_id)
{
int r = 0, *count;
switch_mutex_lock(globals.use_mutex);
if ((count = (int *) switch_core_hash_find(globals.use_hash, outbound_id))) {
r = *count;
}
switch_mutex_unlock(globals.use_mutex);
return r;
}
static int fifo_inc_use_count(const char *outbound_id)
{
int r = 0, *count;
switch_mutex_lock(globals.use_mutex);
if (!(count = (int *) switch_core_hash_find(globals.use_hash, outbound_id))) {
count = switch_core_alloc(globals.pool, sizeof(int));
switch_core_hash_insert(globals.use_hash, outbound_id, count);
}
r = ++(*count);
switch_mutex_unlock(globals.use_mutex);
return r;
}
static void fifo_init_use_count(void)
{
switch_mutex_lock(globals.use_mutex);
if (globals.use_hash) {
switch_core_hash_destroy(&globals.use_hash);
}
switch_core_hash_init(&globals.use_hash);
switch_mutex_unlock(globals.use_mutex);
}
static int check_caller_outbound_call(const char *key)
{
int x = 0;
if (!key) return x;
switch_mutex_lock(globals.caller_orig_mutex);
x = !!switch_core_hash_find(globals.caller_orig_hash, key);
switch_mutex_unlock(globals.caller_orig_mutex);
return x;
}
static void add_caller_outbound_call(const char *key, switch_call_cause_t *cancel_cause)
{
if (!key) return;
switch_mutex_lock(globals.caller_orig_mutex);
switch_core_hash_insert(globals.caller_orig_hash, key, cancel_cause);
switch_mutex_unlock(globals.caller_orig_mutex);
}
static void del_caller_outbound_call(const char *key)
{
if (!key) return;
switch_mutex_lock(globals.caller_orig_mutex);
switch_core_hash_delete(globals.caller_orig_hash, key);
switch_mutex_unlock(globals.caller_orig_mutex);
}
static void cancel_caller_outbound_call(const char *key, switch_call_cause_t cause)
{
switch_call_cause_t *cancel_cause = NULL;
if (!key) return;
switch_mutex_lock(globals.caller_orig_mutex);
if ((cancel_cause = (switch_call_cause_t *) switch_core_hash_find(globals.caller_orig_hash, key))) {
*cancel_cause = cause;
}
switch_mutex_unlock(globals.caller_orig_mutex);
}
static int check_bridge_call(const char *key)
{
int x = 0;
if (!key) return x;
switch_mutex_lock(globals.bridge_mutex);
x = !!switch_core_hash_find(globals.bridge_hash, key);
switch_mutex_unlock(globals.bridge_mutex);
return x;
}
static void add_bridge_call(const char *key)
{
static int marker = 1;
if (!key) return;
switch_mutex_lock(globals.bridge_mutex);
switch_core_hash_insert(globals.bridge_hash, key, (void *)&marker);
switch_mutex_unlock(globals.bridge_mutex);
}
static void del_bridge_call(const char *key)
{
switch_mutex_lock(globals.bridge_mutex);
switch_core_hash_delete(globals.bridge_hash, key);
switch_mutex_unlock(globals.bridge_mutex);
}
static int check_consumer_outbound_call(const char *key)
{
int x = 0;
if (!key) return x;
switch_mutex_lock(globals.consumer_orig_mutex);
x = !!switch_core_hash_find(globals.consumer_orig_hash, key);
switch_mutex_unlock(globals.consumer_orig_mutex);
return x;
}
static void add_consumer_outbound_call(const char *key, switch_call_cause_t *cancel_cause)
{
if (!key) return;
switch_mutex_lock(globals.consumer_orig_mutex);
switch_core_hash_insert(globals.consumer_orig_hash, key, cancel_cause);
switch_mutex_unlock(globals.consumer_orig_mutex);
}
static void del_consumer_outbound_call(const char *key)
{
if (!key) return;
switch_mutex_lock(globals.consumer_orig_mutex);
switch_core_hash_delete(globals.consumer_orig_hash, key);
switch_mutex_unlock(globals.consumer_orig_mutex);
}
static void cancel_consumer_outbound_call(const char *key, switch_call_cause_t cause)
{
switch_call_cause_t *cancel_cause = NULL;
if (!key) return;
switch_mutex_lock(globals.consumer_orig_mutex);
if ((cancel_cause = (switch_call_cause_t *) switch_core_hash_find(globals.consumer_orig_hash, key))) {
*cancel_cause = cause;
}
switch_mutex_unlock(globals.consumer_orig_mutex);
}
switch_cache_db_handle_t *fifo_get_db_handle(void)
{
switch_cache_db_handle_t *dbh = NULL;
char *dsn;
if (!zstr(globals.odbc_dsn)) {
dsn = globals.odbc_dsn;
} else {
dsn = globals.dbname;
}
if (switch_cache_db_get_db_handle_dsn(&dbh, dsn) != SWITCH_STATUS_SUCCESS) {
dbh = NULL;
}
return dbh;
}
static switch_status_t fifo_execute_sql_queued(char **sqlp, switch_bool_t sql_already_dynamic, switch_bool_t block)
{
int index = 1;
char *sql;
switch_assert(sqlp && *sqlp);
sql = *sqlp;
if (switch_stristr("insert", sql)) {
index = 0;
}
if (block) {
switch_sql_queue_manager_push_confirm(globals.qm, sql, index, !sql_already_dynamic);
} else {
switch_sql_queue_manager_push(globals.qm, sql, index, !sql_already_dynamic);
}
if (sql_already_dynamic) {
*sqlp = NULL;
}
return SWITCH_STATUS_SUCCESS;
}
#if 0
static switch_status_t fifo_execute_sql(char *sql, switch_mutex_t *mutex)
{
switch_cache_db_handle_t *dbh = NULL;
switch_status_t status = SWITCH_STATUS_FALSE;
if (mutex) {
switch_mutex_lock(mutex);
}
if (!(dbh = fifo_get_db_handle())) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Error Opening DB\n");
goto end;
}
if (globals.debug > 1) switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_CRIT, "sql: %s\n", sql);
status = switch_cache_db_execute_sql(dbh, sql, NULL);
end:
switch_cache_db_release_db_handle(&dbh);
if (mutex) {
switch_mutex_unlock(mutex);
}
return status;
}
#endif
static switch_bool_t fifo_execute_sql_callback(switch_mutex_t *mutex, char *sql, switch_core_db_callback_func_t callback, void *pdata)
{
switch_bool_t ret = SWITCH_FALSE;
char *errmsg = NULL;
switch_cache_db_handle_t *dbh = NULL;
if (mutex) {
switch_mutex_lock(mutex);
}
if (!(dbh = fifo_get_db_handle())) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Error Opening DB\n");
goto end;
}
if (globals.debug > 1) switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_CRIT, "sql: %s\n", sql);
switch_cache_db_execute_sql_callback(dbh, sql, callback, pdata, &errmsg);
if (errmsg) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "SQL ERR: [%s] %s\n", sql, errmsg);
free(errmsg);
}
end:
switch_cache_db_release_db_handle(&dbh);
if (mutex) {
switch_mutex_unlock(mutex);
}
return ret;
}
static fifo_node_t *create_node(const char *name, uint32_t importance, switch_mutex_t *mutex)
{
fifo_node_t *node;
int x = 0;
switch_memory_pool_t *pool;
char outbound_count[80] = "";
callback_t cbt = { 0 };
char *sql = NULL;
if (!globals.running) {
return NULL;
}
switch_core_new_memory_pool(&pool);
node = switch_core_alloc(pool, sizeof(*node));
node->pool = pool;
node->outbound_strategy = globals.default_strategy;
node->name = switch_core_strdup(node->pool, name);
if (!strchr(name, '@')) {
node->domain_name = switch_core_strdup(node->pool, switch_core_get_domain(SWITCH_FALSE));
}
for (x = 0; x < MAX_PRI; x++) {
fifo_queue_create(&node->fifo_list[x], 1000, node->pool);
switch_assert(node->fifo_list[x]);
}
switch_core_hash_init(&node->consumer_hash);
switch_thread_rwlock_create(&node->rwlock, node->pool);
switch_mutex_init(&node->mutex, SWITCH_MUTEX_NESTED, node->pool);
switch_mutex_init(&node->update_mutex, SWITCH_MUTEX_NESTED, node->pool);
cbt.buf = outbound_count;
cbt.len = sizeof(outbound_count);
sql = switch_mprintf("select count(*) from fifo_outbound where fifo_name = '%q'", name);
fifo_execute_sql_callback(mutex, sql, sql2str_callback, &cbt);
node->member_count = atoi(outbound_count);
node->has_outbound = (node->member_count > 0) ? 1 : 0;
switch_safe_free(sql);
node->importance = importance;
switch_mutex_lock(globals.mutex);
switch_core_hash_insert(globals.fifo_hash, name, node);
node->next = globals.nodes;
globals.nodes = node;
switch_mutex_unlock(globals.mutex);
return node;
}
static int node_idle_consumers(fifo_node_t *node)
{
switch_hash_index_t *hi;
void *val;
const void *var;
switch_core_session_t *session;
switch_channel_t *channel;
int total = 0;
switch_mutex_lock(node->mutex);
for (hi = switch_core_hash_first(node->consumer_hash); hi; hi = switch_core_hash_next(&hi)) {
switch_core_hash_this(hi, &var, NULL, &val);
session = (switch_core_session_t *) val;
channel = switch_core_session_get_channel(session);
if (!switch_channel_test_flag(channel, CF_BRIDGED)) {
total++;
}
}
switch_mutex_unlock(node->mutex);
return total;
}
struct call_helper {
char *uuid;
char *node_name;
char *originate_string;
int timeout;
switch_memory_pool_t *pool;
};
#define MAX_ROWS 250
struct callback_helper {
int need;
switch_memory_pool_t *pool;
struct call_helper *rows[MAX_ROWS];
int rowcount;
int ready;
};
/*!\brief Handle unbridging of manually tracked calls
*/
static void do_unbridge(switch_core_session_t *consumer_session, switch_core_session_t *caller_session)
{
switch_channel_t *consumer_channel = switch_core_session_get_channel(consumer_session);
switch_channel_t *caller_channel = NULL;
if (caller_session) {
caller_channel = switch_core_session_get_channel(caller_session);
}
if (switch_channel_test_app_flag_key(FIFO_APP_KEY, consumer_channel, FIFO_APP_BRIDGE_TAG)) {
char date[80] = "";
switch_time_exp_t tm;
switch_time_t ts = switch_micro_time_now();
switch_size_t retsize;
long epoch_start = 0, epoch_end = 0;
const char *epoch_start_a = NULL;
char *sql;
switch_event_t *event;
const char *outbound_id = NULL;
int use_count = 0;
switch_channel_clear_app_flag_key(FIFO_APP_KEY, consumer_channel, FIFO_APP_BRIDGE_TAG);
switch_channel_set_variable(consumer_channel, "fifo_bridged", NULL);
if ((outbound_id = switch_channel_get_variable(consumer_channel, "fifo_outbound_uuid"))) {
use_count = fifo_get_use_count(outbound_id);
}
switch_time_exp_lt(&tm, ts);
switch_strftime_nocheck(date, &retsize, sizeof(date), "%Y-%m-%d %T", &tm);
sql = switch_mprintf("delete from fifo_bridge where consumer_uuid='%q'", switch_core_session_get_uuid(consumer_session));
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_FALSE);
switch_channel_set_variable(consumer_channel, "fifo_status", "WAITING");
switch_channel_set_variable(consumer_channel, "fifo_timestamp", date);
if (caller_channel) {
switch_channel_set_variable(caller_channel, "fifo_status", "DONE");
switch_channel_set_variable(caller_channel, "fifo_timestamp", date);
}
if ((epoch_start_a = switch_channel_get_variable(consumer_channel, "fifo_epoch_start_bridge"))) {
epoch_start = atol(epoch_start_a);
}
epoch_end = (long)switch_epoch_time_now(NULL);
switch_channel_set_variable_printf(consumer_channel, "fifo_epoch_stop_bridge", "%ld", epoch_end);
switch_channel_set_variable_printf(consumer_channel, "fifo_bridge_seconds", "%d", epoch_end - epoch_start);
if (caller_channel) {
switch_channel_set_variable_printf(caller_channel, "fifo_epoch_stop_bridge", "%ld", epoch_end);
switch_channel_set_variable_printf(caller_channel, "fifo_bridge_seconds", "%d", epoch_end - epoch_start);
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(consumer_channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", MANUAL_QUEUE_NAME);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "bridge-consumer-stop");
if (outbound_id) {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Outbound-ID", outbound_id);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Use-Count", "%d", use_count);
}
switch_event_fire(&event);
}
if (caller_channel) {
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(caller_channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", MANUAL_QUEUE_NAME);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "bridge-caller-stop");
switch_event_fire(&event);
}
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(consumer_channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", MANUAL_QUEUE_NAME);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "consumer_stop");
switch_event_fire(&event);
}
}
}
/*!\brief Handle session messages for manually tracked calls
*/
static switch_status_t messagehook (switch_core_session_t *session, switch_core_session_message_t *msg)
{
switch_event_t *event;
switch_core_session_t *caller_session = NULL, *consumer_session = NULL;
switch_channel_t *caller_channel = NULL, *consumer_channel = NULL;
const char *outbound_id;
char *sql;
consumer_session = session;
consumer_channel = switch_core_session_get_channel(consumer_session);
outbound_id = switch_channel_get_variable(consumer_channel, "fifo_outbound_uuid");
if (!outbound_id) return SWITCH_STATUS_SUCCESS;
switch (msg->message_id) {
case SWITCH_MESSAGE_INDICATE_BRIDGE:
case SWITCH_MESSAGE_INDICATE_UNBRIDGE:
if (msg->numeric_arg == 42) {
/* See audio_bridge_thread() for source of 42 constant. */
/* When a session is interrupted to execute an application
(e.g. by uuid_execute) we need to tell everything in FS
to unbridge the channel (e.g. to turn on the
jitterbuffer) but we need mod_fifo not to see the
unbridge because we don't want fifo to stop tracking
the call. So this magic number is a complete hack to
make this happen. So we ignore it here and simply fall
through. */
goto end;
}
if ((caller_session = switch_core_session_locate(msg->string_arg))) {
caller_channel = switch_core_session_get_channel(caller_session);
if (msg->message_id == SWITCH_MESSAGE_INDICATE_BRIDGE) {
cancel_consumer_outbound_call(outbound_id, SWITCH_CAUSE_ORIGINATOR_CANCEL);
switch_core_session_soft_lock(caller_session, 5);
} else {
switch_core_session_soft_unlock(caller_session);
}
}
break;
case SWITCH_MESSAGE_INDICATE_DISPLAY:
sql = switch_mprintf("update fifo_bridge set caller_caller_id_name='%q', caller_caller_id_number='%q' where consumer_uuid='%q'",
switch_str_nil(msg->string_array_arg[0]),
switch_str_nil(msg->string_array_arg[1]),
switch_core_session_get_uuid(session));
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_FALSE);
goto end;
default:
goto end;
}
switch (msg->message_id) {
case SWITCH_MESSAGE_INDICATE_BRIDGE:
{
long epoch_start = 0;
char date[80] = "";
switch_time_t ts;
switch_time_exp_t tm;
switch_size_t retsize;
const char *ced_name, *ced_number, *cid_name, *cid_number, *outbound_id;
if (switch_channel_test_app_flag_key(FIFO_APP_KEY, consumer_channel, FIFO_APP_BRIDGE_TAG)) {
goto end;
}
switch_channel_set_app_flag_key(FIFO_APP_KEY, consumer_channel, FIFO_APP_BRIDGE_TAG);
switch_channel_set_variable(consumer_channel, "fifo_bridged", "true");
switch_channel_set_variable(consumer_channel, "fifo_manual_bridge", "true");
switch_channel_set_variable(consumer_channel, "fifo_role", "consumer");
outbound_id = switch_channel_get_variable(consumer_channel, "fifo_outbound_uuid");
if (caller_channel) {
switch_channel_set_variable(caller_channel, "fifo_role", "caller");
switch_process_import(consumer_session, caller_channel, "fifo_caller_consumer_import",
switch_channel_get_variable(consumer_channel, "fifo_import_prefix"));
switch_process_import(caller_session, consumer_channel, "fifo_consumer_caller_import",
switch_channel_get_variable(caller_channel, "fifo_import_prefix"));
}
ced_name = switch_channel_get_variable(consumer_channel, "callee_id_name");
ced_number = switch_channel_get_variable(consumer_channel, "callee_id_number");
cid_name = switch_channel_get_variable(consumer_channel, "caller_id_name");
cid_number = switch_channel_get_variable(consumer_channel, "caller_id_number");
if (switch_channel_direction(consumer_channel) == SWITCH_CALL_DIRECTION_INBOUND) {
if (zstr(ced_name) || !strcmp(ced_name, cid_name)) {
ced_name = ced_number;
}
if (zstr(ced_number) || !strcmp(ced_number, cid_number)) {
ced_name = switch_channel_get_variable(consumer_channel, "destination_number");
ced_number = ced_name;
}
} else {
ced_name = cid_name;
ced_number = cid_number;
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(consumer_channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", MANUAL_QUEUE_NAME);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "bridge-consumer-start");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-CID-Name", ced_name);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-CID-Number", ced_number);
if (outbound_id) {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Outbound-ID", outbound_id);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Use-Count", "%d", fifo_get_use_count(outbound_id));
}
switch_event_fire(&event);
}
if (caller_channel) {
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(caller_channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", MANUAL_QUEUE_NAME);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "bridge-caller-start");
switch_event_fire(&event);
}
sql = switch_mprintf("insert into fifo_bridge "
"(fifo_name,caller_uuid,caller_caller_id_name,caller_caller_id_number,consumer_uuid,consumer_outgoing_uuid,bridge_start) "
"values ('%q','%q','%q','%q','%q','%q',%ld)",
MANUAL_QUEUE_NAME,
switch_core_session_get_uuid(caller_session),
ced_name,
ced_number,
switch_core_session_get_uuid(session),
switch_str_nil(outbound_id),
(long) switch_epoch_time_now(NULL)
);
} else {
sql = switch_mprintf("insert into fifo_bridge "
"(fifo_name,caller_uuid,caller_caller_id_name,caller_caller_id_number,consumer_uuid,consumer_outgoing_uuid,bridge_start) "
"values ('%q','%q','%q','%q','%q','%q',%ld)",
MANUAL_QUEUE_NAME,
(msg->string_arg && strchr(msg->string_arg, '-')) ? msg->string_arg : "00000000-0000-0000-0000-000000000000",
ced_name,
ced_number,
switch_core_session_get_uuid(session),
switch_str_nil(outbound_id),
(long) switch_epoch_time_now(NULL)
);
}
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_FALSE);
epoch_start = (long)switch_epoch_time_now(NULL);
ts = switch_micro_time_now();
switch_time_exp_lt(&tm, ts);
epoch_start = (long)switch_epoch_time_now(NULL);
switch_strftime_nocheck(date, &retsize, sizeof(date), "%Y-%m-%d %T", &tm);
switch_channel_set_variable(consumer_channel, "fifo_status", "TALKING");
if (caller_session) {
switch_channel_set_variable(consumer_channel, "fifo_target", switch_core_session_get_uuid(caller_session));
}
switch_channel_set_variable(consumer_channel, "fifo_timestamp", date);
switch_channel_set_variable_printf(consumer_channel, "fifo_epoch_start_bridge", "%ld", epoch_start);
switch_channel_set_variable(consumer_channel, "fifo_role", "consumer");
if (caller_channel) {
switch_channel_set_variable(caller_channel, "fifo_status", "TALKING");
switch_channel_set_variable(caller_channel, "fifo_timestamp", date);
switch_channel_set_variable_printf(caller_channel, "fifo_epoch_start_bridge", "%ld", epoch_start);
switch_channel_set_variable(caller_channel, "fifo_target", switch_core_session_get_uuid(session));
switch_channel_set_variable(caller_channel, "fifo_role", "caller");
}
}
break;
case SWITCH_MESSAGE_INDICATE_UNBRIDGE:
{
do_unbridge(consumer_session, caller_session);
}
break;
default:
break;
}
end:
if (caller_session) {
switch_core_session_rwunlock(caller_session);
}
return SWITCH_STATUS_SUCCESS;
}
/*!\brief Create calls to outbound members with ringall strategy
*
* A fifo node has been selected for us and we've been given a list of
* outbound members to ring. We're going to pick a single caller by
* searching through the fifo node queues in order of priority
* (`fifo_priority`) from lowest to highest. We'll look first for
* callers with fifo_vip=true. Finding none, we'll consider the
* plebs.
*
* Once we have a caller to service, we'll set fifo_bridge_uuid for
* that caller to let the fifo application in on our decision. Our
* job being done, we'll let the fifo application deal with the
* remaining details.
*/
static void *SWITCH_THREAD_FUNC outbound_ringall_thread_run(switch_thread_t *thread, void *obj)
{
struct callback_helper *cbh = (struct callback_helper *) obj;
char *node_name;
int i = 0;
int timeout = 0;
switch_stream_handle_t stream = { 0 };
switch_stream_handle_t stream2 = { 0 };
fifo_node_t *node = NULL;
char *originate_string = NULL;
switch_event_t *ovars = NULL;
switch_status_t status;
switch_core_session_t *session = NULL;
switch_call_cause_t cause = SWITCH_CAUSE_NONE;
char *app_name = NULL, *arg = NULL;
switch_caller_extension_t *extension = NULL;
switch_channel_t *channel;
char *caller_id_name = NULL, *cid_num = NULL, *id = NULL;
switch_event_t *pop = NULL, *pop_dup = NULL;
fifo_queue_t *q = NULL;
int x = 0;
switch_event_t *event;
switch_uuid_t uuid;
char uuid_str[SWITCH_UUID_FORMATTED_LENGTH + 1];
switch_call_cause_t cancel_cause = 0;
char *uuid_list = NULL;
int total = 0;
const char *codec;
struct call_helper *rows[MAX_ROWS] = { 0 };
int rowcount = 0;
switch_memory_pool_t *pool;
char *export = NULL;
switch_mutex_lock(globals.mutex);
globals.threads++;
switch_mutex_unlock(globals.mutex);
if (!globals.running) goto dpool;
switch_uuid_get(&uuid);
switch_uuid_format(uuid_str, &uuid);
if (!cbh->rowcount) {
goto end;
}
node_name = cbh->rows[0]->node_name;
switch_mutex_lock(globals.mutex);
if ((node = switch_core_hash_find(globals.fifo_hash, node_name))) {
switch_thread_rwlock_rdlock(node->rwlock);
}
switch_mutex_unlock(globals.mutex);
if (!node) {
goto end;
}
for (i = 0; i < cbh->rowcount; i++) {
struct call_helper *h = cbh->rows[i];
if (check_consumer_outbound_call(h->uuid) || check_bridge_call(h->uuid)) {
continue;
}
rows[rowcount++] = h;
add_consumer_outbound_call(h->uuid, &cancel_cause);
total++;
}
for (i = 0; i < rowcount; i++) {
struct call_helper *h = rows[i];
cbh->rows[i] = h;
}
cbh->rowcount = rowcount;
cbh->ready = 1;
if (!total) {
goto end;
}
switch_mutex_lock(node->update_mutex);
node->busy = 0;
node->ring_consumer_count++;
switch_mutex_unlock(node->update_mutex);
SWITCH_STANDARD_STREAM(stream);
SWITCH_STANDARD_STREAM(stream2);
switch_event_create(&ovars, SWITCH_EVENT_REQUEST_PARAMS);
switch_assert(ovars);
for (i = 0; i < cbh->rowcount; i++) {
struct call_helper *h = cbh->rows[i];
char *parsed = NULL;
int use_ent = 0;
char *expanded_originate_string = switch_event_expand_headers(ovars, h->originate_string);
switch_assert(expanded_originate_string);
if (strstr(expanded_originate_string, "user/")) {
switch_event_create_brackets(expanded_originate_string, '<', '>', ',', &ovars, &parsed, SWITCH_TRUE);
use_ent = 1;
} else {
switch_event_create_brackets(expanded_originate_string, '{', '}', ',', &ovars, &parsed, SWITCH_TRUE);
}
switch_event_del_header(ovars, "fifo_outbound_uuid");
if (!h->timeout) h->timeout = node->ring_timeout;
if (timeout < h->timeout) timeout = h->timeout;
if (use_ent) {
stream.write_function(&stream, "{ignore_early_media=true,outbound_redirect_fatal=true,leg_timeout=%d,fifo_outbound_uuid=%s,fifo_name=%s}%s%s",
h->timeout, h->uuid, node->name,
parsed ? parsed : expanded_originate_string, (i == cbh->rowcount - 1) ? "" : SWITCH_ENT_ORIGINATE_DELIM);
} else {
stream.write_function(&stream, "[leg_timeout=%d,fifo_outbound_uuid=%s,fifo_name=%s]%s,",
h->timeout, h->uuid, node->name, parsed ? parsed : expanded_originate_string);
}
stream2.write_function(&stream2, "%s,", h->uuid);
switch_safe_free(parsed);
if (expanded_originate_string != h->originate_string) {
switch_safe_free(expanded_originate_string);
}
}
originate_string = (char *) stream.data;
uuid_list = (char *) stream2.data;
if (uuid_list) {
end_of(uuid_list) = '\0';
}
if (!timeout) timeout = 60;
pop = pop_dup = NULL;
for (x = 0; x < MAX_PRI; x++) {
q = node->fifo_list[x];
if (fifo_queue_pop_nameval(q, "variable_fifo_vip", "true", &pop_dup, SWITCH_FALSE) == SWITCH_STATUS_SUCCESS && pop_dup) {
pop = pop_dup;
break;
}
}
if (!pop) {
for (x = 0; x < MAX_PRI; x++) {
q = node->fifo_list[x];
if (fifo_queue_pop(node->fifo_list[x], &pop_dup, SWITCH_FALSE) == SWITCH_STATUS_SUCCESS && pop_dup) {
pop = pop_dup;
break;
}
}
}
if (!pop) {
goto end;
}
if (!switch_event_get_header(ovars, "origination_caller_id_name")) {
if ((caller_id_name = switch_event_get_header(pop, "caller-caller-id-name"))) {
if (!zstr(node->outbound_name)) {
if ( node->outbound_name[0] == '=' ) {
switch_event_add_header(ovars, SWITCH_STACK_BOTTOM, "origination_caller_id_name", "%s", node->outbound_name + 1);
} else {
switch_event_add_header(ovars, SWITCH_STACK_BOTTOM, "origination_caller_id_name", "(%s) %s", node->outbound_name, caller_id_name);
}
} else {
switch_event_add_header_string(ovars, SWITCH_STACK_BOTTOM, "origination_caller_id_name", caller_id_name);
}
}
}
if (!switch_event_get_header(ovars, "origination_caller_id_number")) {
if ((cid_num = switch_event_get_header(pop, "caller-caller-id-number"))) {
switch_event_add_header_string(ovars, SWITCH_STACK_BOTTOM, "origination_caller_id_number", cid_num);
}
}
if ((id = switch_event_get_header(pop, "unique-id"))) {
switch_event_add_header_string(ovars, SWITCH_STACK_BOTTOM, "fifo_bridge_uuid", id);
}
switch_event_add_header_string(ovars, SWITCH_STACK_BOTTOM, "fifo_originate_uuid", uuid_str);
if ((export = switch_event_get_header(pop, "variable_fifo_export"))) {
int argc;
char *argv[100] = { 0 };
char *mydata = strdup(export);
char *tmp;
argc = switch_split(mydata, ',', argv);
for (x = 0; x < argc; x++) {
char *name = switch_mprintf("variable_%s", argv[x]);
if ((tmp = switch_event_get_header(pop, name))) {
switch_event_add_header_string(ovars, SWITCH_STACK_BOTTOM, argv[x], tmp);
}
free(name);
}
switch_safe_free(mydata);
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_core_session_t *session;
if (id && (session = switch_core_session_locate(id))) {
switch_channel_t *channel = switch_core_session_get_channel(session);
switch_channel_set_variable(channel, "fifo_originate_uuid", uuid_str);
switch_channel_event_set_data(channel, event);
switch_core_session_rwunlock(session);
}
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", node->name);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "pre-dial");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "outbound-strategy", "ringall");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "caller-uuid", id);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "originate_string", originate_string);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Outbound-UUID-List", uuid_list);
switch_event_fire(&event);
}
for (i = 0; i < cbh->rowcount; i++) {
struct call_helper *h = cbh->rows[i];
char *sql = switch_mprintf("update fifo_outbound set ring_count=ring_count+1 where uuid='%q'", h->uuid);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
}
if (!globals.allow_transcoding && !switch_true(switch_event_get_header(pop, "variable_fifo_allow_transcoding")) &&
(codec = switch_event_get_header(pop, "variable_rtp_use_codec_name"))) {
const char *rate = switch_event_get_header(pop, "variable_rtp_use_codec_rate");
const char *ptime = switch_event_get_header(pop, "variable_rtp_use_codec_ptime");
char nstr[256] = "";
if (strcasecmp(codec, "PCMU") && strcasecmp(codec, "PCMA")) {
switch_snprintf(nstr, sizeof(nstr), "%s@%si@%sh,PCMU@%si,PCMA@%si", codec, ptime, rate, ptime, ptime);
} else {
switch_snprintf(nstr, sizeof(nstr), "%s@%si@%sh", codec, ptime, rate);
}
switch_event_add_header_string(ovars, SWITCH_STACK_BOTTOM, "absolute_codec_string", nstr);
}
add_caller_outbound_call(id, &cancel_cause);
if (globals.debug) switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "%s dialing: %s\n", node->name, originate_string);
status = switch_ivr_originate(NULL, &session, &cause, originate_string, timeout, NULL, NULL, NULL, NULL, ovars, SOF_NONE, &cancel_cause, NULL);
del_caller_outbound_call(id);
if (status != SWITCH_STATUS_SUCCESS || cause != SWITCH_CAUSE_SUCCESS) {
const char *acceptable = "false";
switch (cause) {
case SWITCH_CAUSE_ORIGINATOR_CANCEL:
case SWITCH_CAUSE_PICKED_OFF:
{
acceptable = "true";
for (i = 0; i < cbh->rowcount; i++) {
struct call_helper *h = cbh->rows[i];
char *sql = switch_mprintf("update fifo_outbound set ring_count=ring_count-1 "
"where uuid='%q' and ring_count > 0", h->uuid);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
}
}
break;
default:
{
for (i = 0; i < cbh->rowcount; i++) {
struct call_helper *h = cbh->rows[i];
char *sql = switch_mprintf("update fifo_outbound set ring_count=ring_count-1, "
"outbound_fail_count=outbound_fail_count+1, "
"outbound_fail_total_count = outbound_fail_total_count+1, "
"next_avail=%ld + lag + 1 where uuid='%q' and ring_count > 0",
(long) switch_epoch_time_now(NULL) + node->retry_delay, h->uuid);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
}
}
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", node->name);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "post-dial");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "outbound-strategy", "ringall");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "caller-uuid", id);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "result", "failure");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "acceptable", acceptable);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "cause", switch_channel_cause2str(cause));
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "originate_string", originate_string);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Outbound-UUID-List", uuid_list);
switch_event_fire(&event);
}
goto end;
}
channel = switch_core_session_get_channel(session);
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", node->name);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "post-dial");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "outbound-strategy", "ringall");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "caller-uuid", id);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Outbound-UUID", switch_channel_get_variable(channel, "fifo_outbound_uuid"));
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Outbound-UUID-List", uuid_list);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "result", "success");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "originate_string", originate_string);
switch_event_fire(&event);
}
switch_channel_set_variable(channel, "fifo_pop_order", NULL);
app_name = "fifo";
arg = switch_core_session_sprintf(session, "%s out nowait", node_name);
extension = switch_caller_extension_new(session, app_name, arg);
switch_caller_extension_add_application(session, extension, app_name, arg);
switch_channel_set_caller_extension(channel, extension);
switch_channel_set_state(channel, CS_EXECUTE);
switch_channel_wait_for_state(channel, NULL, CS_EXECUTE);
switch_channel_wait_for_flag(channel, CF_BRIDGED, SWITCH_TRUE, 5000, NULL);
switch_core_session_rwunlock(session);
for (i = 0; i < cbh->rowcount; i++) {
struct call_helper *h = cbh->rows[i];
char *sql = switch_mprintf("update fifo_outbound set ring_count=ring_count-1 where uuid='%q' and ring_count > 0", h->uuid);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
}
end:
cbh->ready = 1;
if (node) {
switch_mutex_lock(node->update_mutex);
if (--node->ring_consumer_count < 0) {
node->ring_consumer_count = 0;
}
node->busy = 0;
switch_mutex_unlock(node->update_mutex);
switch_thread_rwlock_unlock(node->rwlock);
}
for (i = 0; i < cbh->rowcount; i++) {
struct call_helper *h = cbh->rows[i];
del_consumer_outbound_call(h->uuid);
}
switch_safe_free(originate_string);
switch_safe_free(uuid_list);
if (ovars) {
switch_event_destroy(&ovars);
}
if (pop_dup) {
switch_event_destroy(&pop_dup);
}
dpool:
pool = cbh->pool;
switch_core_destroy_memory_pool(&pool);
switch_mutex_lock(globals.mutex);
globals.threads--;
switch_mutex_unlock(globals.mutex);
return NULL;
}
/*!\brief Send a call to an outbound member with the enterprise strategy
*
* A fifo and an outbound member have been picked out for us and our
* job is to create a channel to the member and deliver that channel
* into the `fifo <fifo> out` application.
*
* We haven't picked a caller yet, and we won't do so here. We'll let
* the fifo application take care of that work.
*/
static void *SWITCH_THREAD_FUNC outbound_enterprise_thread_run(switch_thread_t *thread, void *obj)
{
struct call_helper *h = (struct call_helper *) obj;
switch_core_session_t *session = NULL;
switch_channel_t *channel;
switch_call_cause_t cause = SWITCH_CAUSE_NONE;
switch_caller_extension_t *extension = NULL;
char *app_name, *arg = NULL, *originate_string = NULL;
const char *member_wait = NULL;
fifo_node_t *node = NULL;
switch_event_t *ovars = NULL;
switch_status_t status = SWITCH_STATUS_FALSE;
switch_event_t *event = NULL;
char *sql = NULL;
char *expanded_originate_string = NULL;
if (!globals.running) return NULL;
switch_mutex_lock(globals.mutex);
globals.threads++;
switch_mutex_unlock(globals.mutex);
switch_mutex_lock(globals.mutex);
node = switch_core_hash_find(globals.fifo_hash, h->node_name);
if (node) switch_thread_rwlock_rdlock(node->rwlock);
switch_mutex_unlock(globals.mutex);
if (node) {
switch_mutex_lock(node->update_mutex);
node->ring_consumer_count++;
node->busy = 0;
switch_mutex_unlock(node->update_mutex);
}
switch_event_create(&ovars, SWITCH_EVENT_REQUEST_PARAMS);
switch_assert(ovars);
switch_event_add_header(ovars, SWITCH_STACK_BOTTOM, "originate_timeout", "%d", h->timeout);
expanded_originate_string = switch_event_expand_headers(ovars, h->originate_string);
if (node && switch_stristr("origination_caller", expanded_originate_string)) {
originate_string = switch_mprintf("{execute_on_answer='unset fifo_hangup_check',fifo_name='%q',fifo_hangup_check='%q'}%s",
node->name, node->name, expanded_originate_string);
} else {
if (node && !zstr(node->outbound_name)) {
originate_string = switch_mprintf("{execute_on_answer='unset fifo_hangup_check',fifo_name='%q',fifo_hangup_check='%q',"
"origination_caller_id_name=Queue,origination_caller_id_number='Queue: %q'}%s",
node->name, node->name, node->outbound_name, expanded_originate_string);
} else if (node) {
originate_string = switch_mprintf("{execute_on_answer='unset fifo_hangup_check',fifo_name='%q',fifo_hangup_check='%q',"
"origination_caller_id_name=Queue,origination_caller_id_number='Queue: %q'}%s",
node->name, node->name, node->name, expanded_originate_string);
}
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", node ? node->name : "");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "pre-dial");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Outbound-UUID", h->uuid);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "outbound-strategy", "enterprise");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "originate_string", originate_string);
switch_event_fire(&event);
}
sql = switch_mprintf("update fifo_outbound set ring_count=ring_count+1 where uuid='%q'", h->uuid);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
status = switch_ivr_originate(NULL, &session, &cause, originate_string, h->timeout, NULL, NULL, NULL, NULL, ovars, SOF_NONE, NULL, NULL);
if (status != SWITCH_STATUS_SUCCESS) {
sql = switch_mprintf("update fifo_outbound set ring_count=ring_count-1, "
"outbound_fail_count=outbound_fail_count+1, next_avail=%ld + lag + 1 where uuid='%q'",
(long) switch_epoch_time_now(NULL) + (node ? node->retry_delay : 0), h->uuid);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", node ? node->name : "");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "post-dial");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Outbound-UUID", h->uuid);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "outbound-strategy", "enterprise");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "result", "failure");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "cause", switch_channel_cause2str(cause));
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "originate_string", originate_string);
switch_event_fire(&event);
}
goto end;
}
channel = switch_core_session_get_channel(session);
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", node ? node->name : "");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "post-dial");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Outbound-UUID", h->uuid);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "outbound-strategy", "enterprise");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "result", "success");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "originate_string", originate_string);
switch_event_fire(&event);
}
if ((member_wait = switch_channel_get_variable(channel, "fifo_member_wait")) || (member_wait = switch_channel_get_variable(channel, "member_wait"))) {
if (strcasecmp(member_wait, "wait") && strcasecmp(member_wait, "nowait")) {
member_wait = NULL;
}
}
switch_channel_set_variable(channel, "fifo_outbound_uuid", h->uuid);
app_name = "fifo";
arg = switch_core_session_sprintf(session, "%s out %s", h->node_name, member_wait ? member_wait : "wait");
extension = switch_caller_extension_new(session, app_name, arg);
switch_caller_extension_add_application(session, extension, app_name, arg);
switch_channel_set_caller_extension(channel, extension);
switch_channel_set_state(channel, CS_EXECUTE);
switch_core_session_rwunlock(session);
sql = switch_mprintf("update fifo_outbound set ring_count=ring_count-1 where uuid='%q' and ring_count > 0", h->uuid);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
end:
if ( originate_string ){
switch_safe_free(originate_string);
}
if (expanded_originate_string && expanded_originate_string != h->originate_string) {
switch_safe_free(expanded_originate_string);
}
switch_event_destroy(&ovars);
if (node) {
switch_mutex_lock(node->update_mutex);
if (--node->ring_consumer_count < 0) {
node->ring_consumer_count = 0;
}
node->busy = 0;
switch_mutex_unlock(node->update_mutex);
switch_thread_rwlock_unlock(node->rwlock);
}
switch_core_destroy_memory_pool(&h->pool);
switch_mutex_lock(globals.mutex);
globals.threads--;
switch_mutex_unlock(globals.mutex);
return NULL;
}
/*!\brief Extract the outbound member results and accumulate them for
* the ringall strategy handler
*/
static int place_call_ringall_callback(void *pArg, int argc, char **argv, char **columnNames)
{
struct callback_helper *cbh = (struct callback_helper *) pArg;
struct call_helper *h;
h = switch_core_alloc(cbh->pool, sizeof(*h));
h->pool = cbh->pool;
h->uuid = switch_core_strdup(h->pool, argv[0]);
h->node_name = switch_core_strdup(h->pool, argv[1]);
h->originate_string = switch_core_strdup(h->pool, argv[2]);
h->timeout = atoi(argv[5]);
cbh->rows[cbh->rowcount++] = h;
if (cbh->rowcount == MAX_ROWS) return -1;
if (cbh->need) {
cbh->need--;
return cbh->need ? 0 : -1;
}
return 0;
}
/*!\brief Extract the outbound member results and invoke the
* enterprise strategy handler
*/
static int place_call_enterprise_callback(void *pArg, int argc, char **argv, char **columnNames)
{
int *need = (int *) pArg;
switch_thread_t *thread;
switch_threadattr_t *thd_attr = NULL;
switch_memory_pool_t *pool;
struct call_helper *h;
switch_core_new_memory_pool(&pool);
h = switch_core_alloc(pool, sizeof(*h));
h->pool = pool;
h->uuid = switch_core_strdup(h->pool, argv[0]);
h->node_name = switch_core_strdup(h->pool, argv[1]);
h->originate_string = switch_core_strdup(h->pool, argv[2]);
h->timeout = atoi(argv[5]);
switch_threadattr_create(&thd_attr, h->pool);
switch_threadattr_detach_set(thd_attr, 1);
switch_threadattr_stacksize_set(thd_attr, SWITCH_THREAD_STACKSIZE);
switch_thread_create(&thread, thd_attr, outbound_enterprise_thread_run, h, h->pool);
(*need)--;
return *need ? 0 : -1;
}
/*!\brief Find outbound members to call for a given fifo node
*
* We're given a fifo node that has callers to be delivered to agents.
* Our job is to find available outbound members and pass them to the
* appropriate outbound strategy handler.
*
* The ringall strategy handler needs the full list of members to do
* its job, so we first let `place_call_ringall_callback` accumulate
* the results. The enterprise strategy handler can simply take each
* member one at a time, so the `place_call_enterprise_callback` takes
* care of invoking the handler.
*
* Within the ringall call strategy outbound_per_cycle is used to define
* how many agents exactly are assigned to the caller. With ringall if
* multiple callers are calling in and one is answered, because the call
* is assigned to all agents the call to the agents that is not answered
* will be lose raced and the other agents will drop the call before the
* next one will begin to ring. When oubound_per_cycle is used in the
* enterprise strategy it acts as a maximum value for how many agents
* are rung at once on any call, the caller is not assigned to any agent
* until the call is answered. Enterprise only rings the number of phones
* that are needed, so outbound_per_cycle as a max does not give you the
* effect of ringall. outbound_per_cycle_min defines how many agents minimum
* will be rung by an incoming caller through fifo, which can give a ringall
* effect. outbound_per_cycle and outbound_per_cycle_min both default to 1.
*
*/
static int find_consumers(fifo_node_t *node)
{
char *sql;
int ret = 0;
sql = switch_mprintf("select uuid, fifo_name, originate_string, simo_count, use_count, timeout, lag, "
"next_avail, expires, static, outbound_call_count, outbound_fail_count, hostname "
"from fifo_outbound "
"where taking_calls = 1 and (fifo_name = '%q') and ((use_count+ring_count) < simo_count) and (next_avail = 0 or next_avail <= %ld) "
"order by next_avail, outbound_fail_count, outbound_call_count",
node->name, (long) switch_epoch_time_now(NULL)
);
switch(node->outbound_strategy) {
case NODE_STRATEGY_ENTERPRISE:
{
int need = node_caller_count(node);
int count;
if (node->outbound_per_cycle && node->outbound_per_cycle < need) {
need = node->outbound_per_cycle;
} else if (node->outbound_per_cycle_min && node->outbound_per_cycle_min > need) {
need = node->outbound_per_cycle_min;
}
count = need;
fifo_execute_sql_callback(globals.sql_mutex, sql, place_call_enterprise_callback, &need);
ret = count - need;
}
break;
case NODE_STRATEGY_RINGALL:
{
switch_thread_t *thread;
switch_threadattr_t *thd_attr = NULL;
struct callback_helper *cbh = NULL;
switch_memory_pool_t *pool = NULL;
switch_core_new_memory_pool(&pool);
cbh = switch_core_alloc(pool, sizeof(*cbh));
cbh->pool = pool;
cbh->need = 1;
if (node->outbound_per_cycle != cbh->need) {
cbh->need = node->outbound_per_cycle;
}
fifo_execute_sql_callback(globals.sql_mutex, sql, place_call_ringall_callback, cbh);
if (cbh->rowcount) {
ret = cbh->rowcount;
switch_threadattr_create(&thd_attr, cbh->pool);
switch_threadattr_detach_set(thd_attr, 1);
switch_threadattr_stacksize_set(thd_attr, SWITCH_THREAD_STACKSIZE);
switch_thread_create(&thread, thd_attr, outbound_ringall_thread_run, cbh, cbh->pool);
} else {
switch_core_destroy_memory_pool(&pool);
}
}
break;
default:
break;
}
switch_safe_free(sql);
return ret;
}
/*\brief Continuously attempt to deliver calls to outbound members
*
* For each outbound priority level 1-10, find fifo nodes with a
* matching priority. For each of those nodes with outbound members,
* run `find_consumers()` if the fifo node has calls needing to be
* delivered and not enough ready and waiting inbound consumers.
*
* In the event of nothing needing to be done, each cycle starts at
* priority 1 and ends at priority 10, yielding for one second
* afterward. We also yield after initiating outbound calls, starting
* again where we left off on the next node.
*
* We also take care of cleaning up after nodes queued for deletion.
*/
static void *SWITCH_THREAD_FUNC node_thread_run(switch_thread_t *thread, void *obj)
{
fifo_node_t *node, *last, *this_node;
int cur_priority = 1;
globals.node_thread_running = 1;
while (globals.node_thread_running == 1) {
int ppl_waiting, consumer_total, idle_consumers, need_sleep = 0;
switch_mutex_lock(globals.mutex);
if (globals.debug) switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "Trying priority: %d\n", cur_priority);
last = NULL;
node = globals.nodes;
while(node) {
int x = 0;
switch_event_t *pop;
this_node = node;
node = node->next;
if (this_node->ready == 0) {
for (x = 0; x < MAX_PRI; x++) {
while (fifo_queue_pop(this_node->fifo_list[x], &pop, 2) == SWITCH_STATUS_SUCCESS) {
const char *caller_uuid = switch_event_get_header(pop, "unique-id");
switch_ivr_kill_uuid(caller_uuid, SWITCH_CAUSE_MANAGER_REQUEST);
switch_event_destroy(&pop);
}
}
}
if (this_node->ready == 0 && switch_thread_rwlock_trywrlock(this_node->rwlock) == SWITCH_STATUS_SUCCESS) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_NOTICE, "%s removed.\n", this_node->name);
for (x = 0; x < MAX_PRI; x++) {
while (fifo_queue_pop(this_node->fifo_list[x], &pop, 2) == SWITCH_STATUS_SUCCESS) {
switch_event_destroy(&pop);
}
}
if (last) {
last->next = this_node->next;
} else {
globals.nodes = this_node->next;
}
switch_core_hash_destroy(&this_node->consumer_hash);
switch_mutex_unlock(this_node->mutex);
switch_mutex_unlock(this_node->update_mutex);
switch_thread_rwlock_unlock(this_node->rwlock);
switch_core_destroy_memory_pool(&this_node->pool);
continue;
}
last = this_node;
if (this_node->outbound_priority == 0) this_node->outbound_priority = 5;
if (this_node->has_outbound && !this_node->busy && this_node->outbound_priority == cur_priority) {
ppl_waiting = node_caller_count(this_node);
consumer_total = this_node->consumer_count;
idle_consumers = node_idle_consumers(this_node);
if (globals.debug) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG,
"%s waiting %d consumer_total %d idle_consumers %d ring_consumers %d pri %d\n",
this_node->name, ppl_waiting, consumer_total, idle_consumers, this_node->ring_consumer_count, this_node->outbound_priority);
}
if ((ppl_waiting - this_node->ring_consumer_count > 0) && (!consumer_total || !idle_consumers)) {
if (find_consumers(this_node)) {
need_sleep++;
}
}
}
}
if (++cur_priority > 10) {
cur_priority = 1;
}
switch_mutex_unlock(globals.mutex);
if (cur_priority == 1 || need_sleep) {
switch_yield(1000000);
need_sleep = 0;
}
}
globals.node_thread_running = 0;
return NULL;
}
static void start_node_thread(switch_memory_pool_t *pool)
{
switch_threadattr_t *thd_attr = NULL;
switch_threadattr_create(&thd_attr, pool);
//switch_threadattr_detach_set(thd_attr, 1);
switch_threadattr_stacksize_set(thd_attr, SWITCH_THREAD_STACKSIZE);
switch_thread_create(&globals.node_thread, thd_attr, node_thread_run, pool, pool);
}
static int stop_node_thread(void)
{
switch_status_t st = SWITCH_STATUS_SUCCESS;
globals.node_thread_running = -1;
switch_thread_join(&st, globals.node_thread);
return 0;
}
static void check_cancel(fifo_node_t *node)
{
int ppl_waiting;
if (node->outbound_strategy != NODE_STRATEGY_ENTERPRISE) {
return;
}
ppl_waiting = node_caller_count(node);
if (node->ring_consumer_count > 0 && ppl_waiting < 1) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "Outbound call count (%d) exceeds required value for queue %s (%d), "
"Ending extraneous calls\n", node->ring_consumer_count, node->name, ppl_waiting);
switch_core_session_hupall_matching_var("fifo_hangup_check", node->name, SWITCH_CAUSE_ORIGINATOR_CANCEL);
}
}
static void send_presence(fifo_node_t *node)
{
switch_event_t *event;
int wait_count = 0;
if (!globals.running) {
return;
}
if (switch_event_create(&event, SWITCH_EVENT_PRESENCE_IN) == SWITCH_STATUS_SUCCESS) {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "proto", "queue");
if (node->domain_name) {
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "login", "%s@%s", node->name, node->domain_name);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "from", "%s@%s", node->name, node->domain_name);
} else {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "login", node->name);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "from", node->name);
}
if ((wait_count = node_caller_count(node)) > 0) {
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "force-status", "Active (%d waiting)", wait_count);
} else {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "force-status", "Idle");
}
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "rpid", "unknown");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "event_type", "presence");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "alt_event_type", "dialog");
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "event_count", "%d", 0);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "channel-state", wait_count > 0 ? "CS_ROUTING" : "CS_HANGUP");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "unique-id", node->name);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "answer-state", wait_count > 0 ? "confirmed" : "terminated");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "presence-call-direction", "inbound");
switch_event_fire(&event);
}
}
static void pres_event_handler(switch_event_t *event)
{
char *to = switch_event_get_header(event, "to");
char *domain_name = NULL;
char *dup_to = NULL, *node_name , *dup_node_name;
fifo_node_t *node;
if (!globals.running) {
return;
}
if (!to || strncasecmp(to, "queue+", 6) || !strchr(to, '@')) {
return;
}
dup_to = strdup(to);
switch_assert(dup_to);
node_name = dup_to + 6;
if ((domain_name = strchr(node_name, '@'))) {
*domain_name++ = '\0';
}
dup_node_name = switch_mprintf("%q@%q", node_name, domain_name);
switch_mutex_lock(globals.mutex);
if (!(node = switch_core_hash_find(globals.fifo_hash, node_name)) && !(node = switch_core_hash_find(globals.fifo_hash, dup_node_name))) {
node = create_node(node_name, 0, globals.sql_mutex);
node->domain_name = switch_core_strdup(node->pool, domain_name);
node->ready = 1;
}
switch_thread_rwlock_rdlock(node->rwlock);
send_presence(node);
switch_thread_rwlock_unlock(node->rwlock);
switch_mutex_unlock(globals.mutex);
switch_safe_free(dup_to);
switch_safe_free(dup_node_name);
}
static uint32_t fifo_add_outbound(const char *node_name, const char *url, uint32_t priority)
{
fifo_node_t *node;
switch_event_t *call_event;
uint32_t i = 0;
if (priority >= MAX_PRI) {
priority = MAX_PRI - 1;
}
if (!node_name) return 0;
switch_mutex_lock(globals.mutex);
if (!(node = switch_core_hash_find(globals.fifo_hash, node_name))) {
node = create_node(node_name, 0, globals.sql_mutex);
}
switch_thread_rwlock_rdlock(node->rwlock);
switch_mutex_unlock(globals.mutex);
switch_event_create(&call_event, SWITCH_EVENT_CHANNEL_DATA);
switch_event_add_header_string(call_event, SWITCH_STACK_BOTTOM, "dial-url", url);
fifo_queue_push(node->fifo_list[priority], call_event);
call_event = NULL;
i = fifo_queue_size(node->fifo_list[priority]);
switch_thread_rwlock_unlock(node->rwlock);
return i;
}
SWITCH_STANDARD_API(fifo_check_bridge_function)
{
stream->write_function(stream, "%s", (cmd && check_bridge_call(cmd)) ? "true" : "false");
return SWITCH_STATUS_SUCCESS;
}
SWITCH_STANDARD_API(fifo_add_outbound_function)
{
char *data = NULL, *argv[4] = { 0 };
int argc;
uint32_t priority = 0;
if (zstr(cmd)) {
goto fail;
}
data = strdup(cmd);
if ((argc = switch_separate_string(data, ' ', argv, (sizeof(argv) / sizeof(argv[0])))) < 2 || !argv[0]) {
goto fail;
}
if (argv[2]) {
int tmp = atoi(argv[2]);
if (tmp > 0) {
priority = tmp;
}
}
stream->write_function(stream, "%d", fifo_add_outbound(argv[0], argv[1], priority));
free(data);
return SWITCH_STATUS_SUCCESS;
fail:
free(data);
stream->write_function(stream, "0");
return SWITCH_STATUS_SUCCESS;
}
static void dec_use_count(switch_core_session_t *session, const char *type)
{
char *sql;
const char *outbound_id = NULL;
switch_event_t *event;
long now = (long) switch_epoch_time_now(NULL);
switch_channel_t *channel = switch_core_session_get_channel(session);
if ((outbound_id = switch_channel_get_variable(channel, "fifo_outbound_uuid"))) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "%s untracking call on uuid %s!\n", switch_channel_get_name(channel), outbound_id);
sql = switch_mprintf("delete from fifo_bridge where consumer_uuid='%q'", switch_core_session_get_uuid(session));
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_FALSE);
del_bridge_call(outbound_id);
sql = switch_mprintf("update fifo_outbound set use_count=use_count-1, stop_time=%ld, next_avail=%ld + lag + 1 where use_count > 0 and uuid='%q'",
now, now, outbound_id);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
fifo_dec_use_count(outbound_id);
}
do_unbridge(session, NULL);
if (type) {
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
uint64_t hold_usec = 0, tt_usec = 0;
switch_caller_profile_t *originator_cp = NULL;
originator_cp = switch_channel_get_caller_profile(channel);
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", MANUAL_QUEUE_NAME);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "channel-consumer-stop");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Type", type);
if (outbound_id) {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Outbound-ID", outbound_id);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Use-Count", "%d", fifo_get_use_count(outbound_id));
}
hold_usec = originator_cp->times->hold_accum;
tt_usec = (switch_micro_time_now() - originator_cp->times->bridged) - hold_usec;
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Bridge-Time-us", "%"SWITCH_TIME_T_FMT, originator_cp->times->bridged);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Bridge-Time-ms", "%"SWITCH_TIME_T_FMT, (uint64_t)(originator_cp->times->bridged / 1000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Bridge-Time-s", "%"SWITCH_TIME_T_FMT, (uint64_t)(originator_cp->times->bridged / 1000000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Talk-Time-us", "%"SWITCH_TIME_T_FMT, tt_usec);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Talk-Time-ms", "%"SWITCH_TIME_T_FMT, (uint64_t)(tt_usec / 1000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Talk-Time-s", "%"SWITCH_TIME_T_FMT, (uint64_t)(tt_usec / 1000000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Hold-Time-us", "%"SWITCH_TIME_T_FMT, hold_usec);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Hold-Time-ms", "%"SWITCH_TIME_T_FMT, (uint64_t)(hold_usec / 1000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Hold-Time-s", "%"SWITCH_TIME_T_FMT, (uint64_t)(hold_usec / 1000000));
switch_event_fire(&event);
}
}
}
static switch_status_t hanguphook(switch_core_session_t *session)
{
switch_channel_t *channel = switch_core_session_get_channel(session);
switch_channel_state_t state = switch_channel_get_state(channel);
if (state >= CS_HANGUP && !switch_channel_test_app_flag_key(FIFO_APP_KEY, channel, FIFO_APP_DID_HOOK)) {
dec_use_count(session, "manual");
switch_core_event_hook_remove_state_change(session, hanguphook);
switch_channel_set_app_flag_key(FIFO_APP_KEY, channel, FIFO_APP_DID_HOOK);
}
return SWITCH_STATUS_SUCCESS;
}
SWITCH_STANDARD_APP(fifo_track_call_function)
{
switch_channel_t *channel = switch_core_session_get_channel(session);
char *sql;
const char *col1 = NULL, *col2 = NULL, *cid_name, *cid_number;
switch_event_t *event;
if (zstr(data)) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Invalid!\n");
return;
}
if (switch_channel_test_app_flag_key(FIFO_APP_KEY, channel, FIFO_APP_TRACKING)) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING, "%s trying to double-track call!\n", switch_channel_get_name(channel));
return;
}
switch_channel_set_variable(channel, "fifo_outbound_uuid", data);
switch_channel_set_variable(channel, "fifo_track_call", "true");
add_bridge_call(data);
switch_channel_set_app_flag_key(FIFO_APP_KEY, channel, FIFO_APP_TRACKING);
switch_core_event_hook_add_receive_message(session, messagehook);
switch_core_event_hook_add_state_run(session, hanguphook);
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "%s tracking call on uuid %s!\n", switch_channel_get_name(channel), data);
if (switch_channel_direction(channel) == SWITCH_CALL_DIRECTION_OUTBOUND) {
col1 = "manual_calls_in_count";
col2 = "manual_calls_in_total_count";
} else {
col1 = "manual_calls_out_count";
col2 = "manual_calls_out_total_count";
}
sql = switch_mprintf("update fifo_outbound set stop_time=0,start_time=%ld,outbound_fail_count=0,use_count=use_count+1,%s=%s+1,%s=%s+1 where uuid='%q'",
(long) switch_epoch_time_now(NULL), col1, col1, col2, col2, data);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
fifo_inc_use_count(data);
if (switch_channel_direction(channel) == SWITCH_CALL_DIRECTION_INBOUND) {
cid_name = switch_channel_get_variable(channel, "destination_number");
cid_number = cid_name;
} else {
cid_name = switch_channel_get_variable(channel, "caller_id_name");
cid_number = switch_channel_get_variable(channel, "caller_id_number");
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", MANUAL_QUEUE_NAME);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "channel-consumer-start");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Outbound-ID", data);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Use-Count", "%d", fifo_get_use_count(data));
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Type", "manual");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-CID-Name", cid_name);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-CID-Number", cid_number);
switch_event_fire(&event);
}
}
static void fifo_caller_add(fifo_node_t *node, switch_core_session_t *session)
{
char *sql;
switch_channel_t *channel = switch_core_session_get_channel(session);
sql = switch_mprintf("insert into fifo_callers (fifo_name,uuid,caller_caller_id_name,caller_caller_id_number,timestamp) "
"values ('%q','%q','%q','%q',%ld)",
node->name,
switch_core_session_get_uuid(session),
switch_str_nil(switch_channel_get_variable(channel, "caller_id_name")),
switch_str_nil(switch_channel_get_variable(channel, "caller_id_number")),
switch_epoch_time_now(NULL));
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
}
static void fifo_caller_del(const char *uuid)
{
char *sql;
if (uuid) {
sql = switch_mprintf("delete from fifo_callers where uuid='%q'", uuid);
} else {
sql = switch_mprintf("delete from fifo_callers");
}
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
}
typedef enum {
STRAT_MORE_PPL,
STRAT_WAITING_LONGER,
} fifo_strategy_t;
#define MAX_NODES_PER_CONSUMER 25
#define FIFO_DESC "Fifo for stacking parked calls."
#define FIFO_USAGE "<fifo name>[!<importance_number>] [in [<announce file>|undef] [<music file>|undef] | out [wait|nowait] [<announce file>|undef] [<music file>|undef]]"
SWITCH_STANDARD_APP(fifo_function)
{
int argc;
char *mydata = NULL, *argv[5] = { 0 };
fifo_node_t *node = NULL, *node_list[MAX_NODES_PER_CONSUMER + 1] = { 0 };
switch_channel_t *channel = switch_core_session_get_channel(session);
int do_destroy = 0, do_wait = 1, node_count = 0, i = 0;
const char *moh = NULL;
const char *announce = NULL;
switch_event_t *event = NULL;
char date[80] = "";
switch_time_exp_t tm;
switch_time_t ts = switch_micro_time_now();
switch_size_t retsize;
char *list_string;
int nlist_count;
char *nlist[MAX_NODES_PER_CONSUMER];
int consumer = 0, in_table = 0;
const char *arg_fifo_name = NULL;
const char *arg_inout = NULL;
const char *serviced_uuid = NULL;
if (!globals.running) {
return;
}
if (zstr(data)) {
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_ERROR, "No Args\n");
return;
}
switch_channel_set_variable(channel, "fifo_hangup_check", NULL);
mydata = switch_core_session_strdup(session, data);
switch_assert(mydata);
argc = switch_separate_string(mydata, ' ', argv, (sizeof(argv) / sizeof(argv[0])));
arg_fifo_name = argv[0];
arg_inout = argv[1];
if (!(arg_fifo_name && arg_inout)) {
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_ERROR, "USAGE %s\n", FIFO_USAGE);
return;
}
if (!strcasecmp(arg_inout, "out")) {
consumer = 1;
} else if (strcasecmp(arg_inout, "in")) {
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_ERROR, "USAGE %s\n", FIFO_USAGE);
return;
}
list_string = switch_core_session_strdup(session, arg_fifo_name);
if (!(nlist_count = switch_separate_string(list_string, ',', nlist, (sizeof(nlist) / sizeof(nlist[0]))))) {
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_ERROR, "USAGE %s\n", FIFO_USAGE);
return;
}
if (!consumer && nlist_count > 1) {
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_ERROR, "USAGE %s\n", FIFO_USAGE);
return;
}
switch_mutex_lock(globals.mutex);
for (i = 0; i < nlist_count; i++) {
int importance = 0;
char *p;
if ((p = strrchr(nlist[i], '!'))) {
*p++ = '\0';
importance = atoi(p);
if (importance < 0) {
importance = 0;
}
}
if (!(node = switch_core_hash_find(globals.fifo_hash, nlist[i]))) {
node = create_node(nlist[i], importance, globals.sql_mutex);
node->ready = 1;
}
switch_thread_rwlock_rdlock(node->rwlock);
node_list[node_count++] = node;
}
switch_mutex_unlock(globals.mutex);
moh = switch_channel_get_variable(channel, "fifo_music");
announce = switch_channel_get_variable(channel, "fifo_announce");
if (consumer) {
if (argc > 3) {
announce = argv[3];
}
if (argc > 4) {
moh = argv[4];
}
} else {
if (argc > 2) {
announce = argv[2];
}
if (argc > 3) {
moh = argv[3];
}
}
if (moh && !strcasecmp(moh, "silence")) {
moh = NULL;
}
cleanup_fifo_arg(&announce);
cleanup_fifo_arg(&moh);
switch_assert(node);
switch_core_media_bug_pause(session);
if (!consumer) {
switch_core_session_t *other_session;
switch_channel_t *other_channel;
const char *uuid = switch_core_session_get_uuid(session);
const char *pri;
char tmp[25] = "";
int p = 0;
int aborted = 0;
fifo_chime_data_t cd = { {0} };
const char *chime_list = switch_channel_get_variable(channel, "fifo_chime_list");
const char *chime_freq = switch_channel_get_variable(channel, "fifo_chime_freq");
const char *orbit_exten = switch_channel_get_variable(channel, "fifo_orbit_exten");
const char *orbit_dialplan = switch_channel_get_variable(channel, "fifo_orbit_dialplan");
const char *orbit_context = switch_channel_get_variable(channel, "fifo_orbit_context");
const char *orbit_ann = switch_channel_get_variable(channel, "fifo_orbit_announce");
const char *caller_exit_key = switch_channel_get_variable(channel, "fifo_caller_exit_key");
int freq = 30;
int ftmp = 0;
int to = 60;
switch_event_t *call_event;
if (orbit_exten) {
char *ot;
if ((cd.orbit_exten = switch_core_session_strdup(session, orbit_exten))) {
if ((ot = strchr(cd.orbit_exten, ':'))) {
*ot++ = '\0';
if ((to = atoi(ot)) < 0) {
to = 60;
}
}
cd.orbit_timeout = switch_epoch_time_now(NULL) + to;
}
cd.orbit_dialplan = switch_core_session_strdup(session, orbit_dialplan);
cd.orbit_context = switch_core_session_strdup(session, orbit_context);
}
if (chime_freq) {
ftmp = atoi(chime_freq);
if (ftmp > 0) {
freq = ftmp;
}
}
switch_channel_answer(channel);
switch_mutex_lock(node->update_mutex);
if ((pri = switch_channel_get_variable(channel, "fifo_priority"))) {
p = atoi(pri);
}
if (p >= MAX_PRI) {
p = MAX_PRI - 1;
}
if (!node_caller_count(node)) {
node->start_waiting = switch_micro_time_now();
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "push");
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Slot", "%d", p);
switch_event_fire(&event);
}
switch_event_create(&call_event, SWITCH_EVENT_CHANNEL_DATA);
switch_channel_event_set_data(channel, call_event);
fifo_queue_push(node->fifo_list[p], call_event);
fifo_caller_add(node, session);
in_table = 1;
call_event = NULL;
switch_snprintf(tmp, sizeof(tmp), "%d", fifo_queue_size(node->fifo_list[p]));
switch_channel_set_variable(channel, "fifo_position", tmp);
if (!pri) {
switch_snprintf(tmp, sizeof(tmp), "%d", p);
switch_channel_set_variable(channel, "fifo_priority", tmp);
}
switch_mutex_unlock(node->update_mutex);
ts = switch_micro_time_now();
switch_time_exp_lt(&tm, ts);
switch_strftime_nocheck(date, &retsize, sizeof(date), "%Y-%m-%d %T", &tm);
switch_channel_set_variable(channel, "fifo_status", "WAITING");
switch_channel_set_variable(channel, "fifo_timestamp", date);
switch_channel_set_variable(channel, "fifo_push_timestamp", date);
switch_channel_set_variable(channel, "fifo_serviced_uuid", NULL);
switch_channel_set_app_flag_key(FIFO_APP_KEY, channel, FIFO_APP_BRIDGE_TAG);
if (chime_list) {
char *list_dup = switch_core_session_strdup(session, chime_list);
cd.total = switch_separate_string(list_dup, ',', cd.list, (sizeof(cd.list) / sizeof(cd.list[0])));
cd.freq = freq;
cd.next = switch_epoch_time_now(NULL) + cd.freq;
cd.exit_key = (char *) switch_channel_get_variable(channel, "fifo_caller_exit_key");
}
send_presence(node);
while (switch_channel_ready(channel)) {
switch_input_args_t args = { 0 };
char buf[25] = "";
switch_status_t rstatus;
args.input_callback = moh_on_dtmf;
args.buf = buf;
args.buflen = sizeof(buf);
if (cd.total || cd.orbit_timeout) {
args.read_frame_callback = caller_read_frame_callback;
args.user_data = &cd;
}
if (cd.abort || cd.do_orbit) {
aborted = 1;
goto abort;
}
if ((serviced_uuid = switch_channel_get_variable(channel, "fifo_serviced_uuid"))) {
break;
}
switch_core_session_flush_private_events(session);
if (moh) {
rstatus = switch_ivr_play_file(session, NULL, moh, &args);
} else {
rstatus = switch_ivr_collect_digits_callback(session, &args, 0, 0);
}
if (!SWITCH_READ_ACCEPTABLE(rstatus)) {
aborted = 1;
goto abort;
}
if (caller_exit_key && *buf && strchr(caller_exit_key, *buf)) {
switch_channel_set_variable(channel, "fifo_caller_exit_key", (char *)buf);
aborted = 1;
goto abort;
}
}
if (!serviced_uuid && switch_channel_ready(channel)) {
switch_channel_hangup(channel, SWITCH_CAUSE_NORMAL_CLEARING);
} else if ((other_session = switch_core_session_locate(serviced_uuid))) {
int ready;
other_channel = switch_core_session_get_channel(other_session);
ready = switch_channel_ready(other_channel);
switch_core_session_rwunlock(other_session);
if (!ready) {
switch_channel_hangup(channel, SWITCH_CAUSE_NORMAL_CLEARING);
}
}
switch_core_session_flush_private_events(session);
if (switch_channel_ready(channel)) {
if (announce) {
switch_ivr_play_file(session, NULL, announce, NULL);
}
}
abort:
switch_channel_clear_app_flag_key(FIFO_APP_KEY, channel, FIFO_APP_BRIDGE_TAG);
if (!aborted && switch_channel_ready(channel)) {
switch_channel_set_state(channel, CS_HIBERNATE);
goto done;
} else {
ts = switch_micro_time_now();
switch_time_exp_lt(&tm, ts);
switch_strftime_nocheck(date, &retsize, sizeof(date), "%Y-%m-%d %T", &tm);
switch_channel_set_variable(channel, "fifo_status", cd.do_orbit ? "TIMEOUT" : "ABORTED");
switch_channel_set_variable(channel, "fifo_timestamp", date);
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", cd.do_orbit ? "timeout" : "abort");
switch_event_fire(&event);
}
switch_mutex_lock(globals.mutex);
switch_mutex_lock(node->update_mutex);
node_remove_uuid(node, uuid);
switch_mutex_unlock(node->update_mutex);
send_presence(node);
check_cancel(node);
switch_mutex_unlock(globals.mutex);
}
if ((switch_true(switch_channel_get_variable(channel, "fifo_caller_exit_to_orbit")) || cd.do_orbit) && cd.orbit_exten) {
if (orbit_ann) {
switch_ivr_play_file(session, NULL, orbit_ann, NULL);
}
if (strcmp(cd.orbit_exten, "_continue_")) {
switch_ivr_session_transfer(session, cd.orbit_exten, cd.orbit_dialplan, cd.orbit_context);
}
}
cancel_caller_outbound_call(switch_core_session_get_uuid(session), SWITCH_CAUSE_ORIGINATOR_CANCEL);
goto done;
} else { /* consumer */
switch_event_t *pop = NULL;
switch_frame_t *read_frame;
switch_status_t status;
switch_core_session_t *other_session;
switch_input_args_t args = { 0 };
const char *pop_order = NULL;
int custom_pop = 0;
int pop_array[MAX_PRI] = { 0 };
char *pop_list[MAX_PRI] = { 0 };
const char *fifo_consumer_wrapup_sound = NULL;
const char *fifo_consumer_wrapup_key = NULL;
const char *sfifo_consumer_wrapup_time = NULL;
uint32_t fifo_consumer_wrapup_time = 0;
switch_time_t wrapup_time_elapsed = 0, wrapup_time_started = 0, wrapup_time_remaining = 0;
const char *my_id;
char buf[5] = "";
const char *strat_str = switch_channel_get_variable(channel, "fifo_strategy");
fifo_strategy_t strat = STRAT_WAITING_LONGER;
const char *url = NULL;
const char *caller_uuid = NULL;
const char *outbound_id = switch_channel_get_variable(channel, "fifo_outbound_uuid");
switch_event_t *event;
const char *cid_name = NULL, *cid_number = NULL;
//const char *track_use_count = switch_channel_get_variable(channel, "fifo_track_use_count");
//int do_track = switch_true(track_use_count);
if (switch_core_event_hook_remove_receive_message(session, messagehook) == SWITCH_STATUS_SUCCESS) {
dec_use_count(session, NULL);
switch_core_event_hook_remove_state_change(session, hanguphook);
switch_channel_clear_app_flag_key(FIFO_APP_KEY, channel, FIFO_APP_TRACKING);
}
if (switch_channel_direction(channel) == SWITCH_CALL_DIRECTION_INBOUND) {
cid_name = switch_channel_get_variable(channel, "callee_id_name");
cid_number = switch_channel_get_variable(channel, "callee_id_number");
if (!cid_name) {
cid_name = switch_channel_get_variable(channel, "destination_number");
}
if (!cid_number) {
cid_number = cid_name;
}
} else {
cid_name = switch_channel_get_variable(channel, "caller_id_name");
cid_number = switch_channel_get_variable(channel, "caller_id_number");
}
if (!zstr(strat_str)) {
if (!strcasecmp(strat_str, "more_ppl")) {
strat = STRAT_MORE_PPL;
} else if (!strcasecmp(strat_str, "waiting_longer")) {
strat = STRAT_WAITING_LONGER;
} else {
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_ERROR, "Invalid strategy\n");
goto done;
}
}
if (argc > 2) {
if (!strcasecmp(argv[2], "nowait")) {
do_wait = 0;
} else if (strcasecmp(argv[2], "wait")) {
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_ERROR, "USAGE %s\n", FIFO_USAGE);
goto done;
}
}
if (!(my_id = switch_channel_get_variable(channel, "fifo_consumer_id"))) {
my_id = switch_core_session_get_uuid(session);
}
if (do_wait) {
for (i = 0; i < node_count; i++) {
if (!(node = node_list[i])) {
continue;
}
switch_mutex_lock(node->mutex);
node->consumer_count++;
switch_core_hash_insert(node->consumer_hash, switch_core_session_get_uuid(session), session);
switch_mutex_unlock(node->mutex);
}
switch_channel_answer(channel);
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "consumer_start");
switch_event_fire(&event);
}
ts = switch_micro_time_now();
switch_time_exp_lt(&tm, ts);
switch_strftime_nocheck(date, &retsize, sizeof(date), "%Y-%m-%d %T", &tm);
switch_channel_set_variable(channel, "fifo_status", "WAITING");
switch_channel_set_variable(channel, "fifo_timestamp", date);
if ((pop_order = switch_channel_get_variable(channel, "fifo_pop_order"))) {
char *tmp = switch_core_session_strdup(session, pop_order);
int x;
custom_pop = switch_separate_string(tmp, ',', pop_list, (sizeof(pop_list) / sizeof(pop_list[0])));
if (custom_pop >= MAX_PRI) {
custom_pop = MAX_PRI - 1;
}
for (x = 0; x < custom_pop; x++) {
int temp;
switch_assert(pop_list[x]);
temp = atoi(pop_list[x]);
if (temp > -1 && temp < MAX_PRI) {
pop_array[x] = temp;
}
}
} else {
int x = 0;
for (x = 0; x < MAX_PRI; x++) {
pop_array[x] = x;
}
}
while (switch_channel_ready(channel)) {
int x = 0, winner = -1;
switch_time_t longest = (0xFFFFFFFFFFFFFFFFULL / 2);
uint32_t importance = 0, waiting = 0, most_waiting = 0;
pop = NULL;
if (moh && do_wait) {
switch_status_t moh_status;
memset(&args, 0, sizeof(args));
args.read_frame_callback = consumer_read_frame_callback;
args.user_data = node_list;
moh_status = switch_ivr_play_file(session, NULL, moh, &args);
if (!SWITCH_READ_ACCEPTABLE(moh_status)) {
break;
}
}
/* Before we can pick a caller we have to decide on a fifo
node to service if the consumer can service more than
one.
If all fifos have an importance of zero, we'll find the
first node that wins based on the chosen strategy.
The `waiting_longer` strategy will choose the node that
hasn't been empty for the longest time.
The `more_ppl` strategy will choose the node that has
the most people waiting.
If a node has an importance value set, it will cause us
to ignore later nodes with equivalent or lower
importance values. This means that a node with the
same importance that would otherwise win based on the
strategy will not be considered at all if it comes
later in the list. Note also that the high importance
node may still lose if a considered fifo earlier in the
list beats it per the strategy.
Note that when the consumer has been delivered by an
outbound strategy there will only be one fifo node
passed to us, so neither the importance nor the
strategy here will have any effect.
*/
for (i = 0; i < node_count; i++) {
if (!(node = node_list[i])) {
continue;
}
if ((waiting = node_caller_count(node))) {
if (!importance || node->importance > importance) {
if (strat == STRAT_WAITING_LONGER) {
if (node->start_waiting < longest) {
longest = node->start_waiting;
winner = i;
}
} else {
if (waiting > most_waiting) {
most_waiting = waiting;
winner = i;
}
}
}
if (node->importance > importance) {
importance = node->importance;
}
}
}
if (winner > -1) {
node = node_list[winner];
} else {
node = NULL;
}
if (node) {
const char *varval, *check = NULL;
check = switch_channel_get_variable(channel, "fifo_bridge_uuid_required");
/* Handle predestined calls, including calls from the ringall strategy */
if ((varval = switch_channel_get_variable(channel, "fifo_bridge_uuid"))) {
if (check_bridge_call(varval) && switch_true(check)) {
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_WARNING, "%s Call has already been answered\n",
switch_channel_get_name(channel));
goto done;
}
cancel_consumer_outbound_call(outbound_id, SWITCH_CAUSE_ORIGINATOR_CANCEL);
for (x = 0; x < MAX_PRI; x++) {
if (fifo_queue_pop_nameval(node->fifo_list[pop_array[x]], "+unique-id", varval, &pop, SWITCH_TRUE) == SWITCH_STATUS_SUCCESS && pop) {
cancel_caller_outbound_call(varval, SWITCH_CAUSE_PICKED_OFF);
break;
}
}
if (!pop && switch_true(check)) {
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_WARNING, "%s Call has already been answered\n",
switch_channel_get_name(channel));
goto done;
}
}
if (!pop && (varval = switch_channel_get_variable(channel, "fifo_target_skill"))) {
for (x = 0; x < MAX_PRI; x++) {
if (fifo_queue_pop_nameval(node->fifo_list[pop_array[x]], "variable_fifo_skill",
varval, &pop, SWITCH_TRUE) == SWITCH_STATUS_SUCCESS && pop) {
break;
}
}
}
if (!pop) {
for (x = 0; x < MAX_PRI; x++) {
if (fifo_queue_pop_nameval(node->fifo_list[pop_array[x]], "variable_fifo_vip", "true",
&pop, SWITCH_TRUE) == SWITCH_STATUS_SUCCESS && pop) {
break;
}
}
}
if (!pop) {
if (custom_pop) {
for (x = 0; x < MAX_PRI; x++) {
if (fifo_queue_pop(node->fifo_list[pop_array[x]], &pop, SWITCH_TRUE) == SWITCH_STATUS_SUCCESS && pop) {
break;
}
}
} else {
for (x = 0; x < MAX_PRI; x++) {
if (fifo_queue_pop(node->fifo_list[x], &pop, SWITCH_TRUE) == SWITCH_STATUS_SUCCESS && pop) {
break;
}
}
}
}
if (pop && !node_caller_count(node)) {
switch_mutex_lock(node->update_mutex);
node->start_waiting = 0;
switch_mutex_unlock(node->update_mutex);
}
}
if (!pop) {
if (!do_wait) {
break;
}
status = switch_core_session_read_frame(session, &read_frame, SWITCH_IO_FLAG_NONE, 0);
if (!SWITCH_READ_ACCEPTABLE(status)) {
break;
}
continue;
}
url = switch_event_get_header(pop, "dial-url");
caller_uuid = switch_core_session_strdup(session, switch_event_get_header(pop, "unique-id"));
switch_event_destroy(&pop);
if (url) {
switch_call_cause_t cause = SWITCH_CAUSE_NONE;
const char *o_announce = NULL;
if ((o_announce = switch_channel_get_variable(channel, "fifo_outbound_announce"))) {
status = switch_ivr_play_file(session, NULL, o_announce, NULL);
if (!SWITCH_READ_ACCEPTABLE(status)) {
break;
}
}
if (switch_ivr_originate(session, &other_session, &cause, url, 120, NULL, NULL, NULL, NULL, NULL, SOF_NONE, NULL, NULL) != SWITCH_STATUS_SUCCESS) {
other_session = NULL;
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING, "Originate to [%s] failed, cause: %s\n", url,
switch_channel_cause2str(cause));
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "caller_outbound");
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Result", "failure:%s", switch_channel_cause2str(cause));
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "Outbound-URL", url);
switch_event_fire(&event);
}
} else {
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "caller_outbound");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Result", "success");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "Outbound-URL", url);
switch_event_fire(&event);
}
url = NULL;
caller_uuid = switch_core_session_strdup(session, switch_core_session_get_uuid(other_session));
}
} else {
if ((other_session = switch_core_session_locate(caller_uuid))) {
switch_channel_t *other_channel = switch_core_session_get_channel(other_session);
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(other_channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "caller_pop");
switch_event_fire(&event);
}
}
}
if (node && other_session) {
switch_channel_t *other_channel = switch_core_session_get_channel(other_session);
switch_caller_profile_t *originator_cp, *originatee_cp;
const char *o_announce = NULL;
const char *record_template = switch_channel_get_variable(channel, "fifo_record_template");
char *expanded = NULL;
char *sql = NULL;
long epoch_start, epoch_end;
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "consumer_pop");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-UUID", switch_core_session_get_uuid(other_session));
switch_event_fire(&event);
}
if ((o_announce = switch_channel_get_variable(other_channel, "fifo_override_announce"))) {
announce = o_announce;
}
if (announce) {
status = switch_ivr_play_file(session, NULL, announce, NULL);
if (!SWITCH_READ_ACCEPTABLE(status)) {
break;
}
}
switch_channel_set_variable(other_channel, "fifo_serviced_by", my_id);
switch_channel_set_variable(other_channel, "fifo_serviced_uuid", switch_core_session_get_uuid(session));
switch_channel_set_flag(other_channel, CF_BREAK);
while (switch_channel_ready(channel) && switch_channel_ready(other_channel) &&
switch_channel_test_app_flag_key(FIFO_APP_KEY, other_channel, FIFO_APP_BRIDGE_TAG)) {
status = switch_core_session_read_frame(session, &read_frame, SWITCH_IO_FLAG_NONE, 0);
if (!SWITCH_READ_ACCEPTABLE(status)) {
break;
}
}
if (!(switch_channel_ready(channel))) {
const char *app = switch_channel_get_variable(other_channel, "current_application");
const char *arg = switch_channel_get_variable(other_channel, "current_application_data");
switch_caller_extension_t *extension = NULL;
switch_channel_set_variable_printf(channel, "last_sent_callee_id_name", "%s (AGENT FAIL)",
switch_channel_get_variable(other_channel, "caller_id_name"));
switch_channel_set_variable(channel, "last_sent_callee_id_number", switch_channel_get_variable(other_channel, "caller_id_number"));
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_WARNING,
"Customer %s %s [%s] appears to be abandoned by agent %s [%s] "
"but is still on the line, redirecting them back to the queue with VIP status.\n",
switch_channel_get_name(other_channel),
switch_channel_get_variable(other_channel, "caller_id_name"),
switch_channel_get_variable(other_channel, "caller_id_number"),
switch_channel_get_variable(channel, "caller_id_name"),
switch_channel_get_variable(channel, "caller_id_number"));
switch_channel_wait_for_state_timeout(other_channel, CS_HIBERNATE, 5000);
send_presence(node);
check_cancel(node);
if (app) {
extension = switch_caller_extension_new(other_session, app, arg);
switch_caller_extension_add_application(other_session, extension, app, arg);
switch_channel_set_caller_extension(other_channel, extension);
switch_channel_set_state(other_channel, CS_EXECUTE);
} else {
switch_channel_hangup(other_channel, SWITCH_CAUSE_NORMAL_CLEARING);
}
switch_channel_set_variable(other_channel, "fifo_vip", "true");
switch_core_session_rwunlock(other_session);
break;
}
switch_channel_answer(channel);
if (switch_channel_inbound_display(other_channel)) {
if (switch_channel_direction(other_channel) == SWITCH_CALL_DIRECTION_INBOUND) {
switch_channel_set_flag(other_channel, CF_BLEG);
}
}
switch_channel_step_caller_profile(channel);
switch_channel_step_caller_profile(other_channel);
originator_cp = switch_channel_get_caller_profile(channel);
originatee_cp = switch_channel_get_caller_profile(other_channel);
switch_channel_set_originator_caller_profile(other_channel, switch_caller_profile_clone(other_session, originator_cp));
switch_channel_set_originatee_caller_profile(channel, switch_caller_profile_clone(session, originatee_cp));
originator_cp->callee_id_name = switch_core_strdup(originator_cp->pool, originatee_cp->callee_id_name);
originator_cp->callee_id_number = switch_core_strdup(originator_cp->pool, originatee_cp->callee_id_number);
originatee_cp->callee_id_name = switch_core_strdup(originatee_cp->pool, originatee_cp->caller_id_name);
originatee_cp->callee_id_number = switch_core_strdup(originatee_cp->pool, originatee_cp->caller_id_number);
originatee_cp->caller_id_name = switch_core_strdup(originatee_cp->pool, originator_cp->caller_id_name);
originatee_cp->caller_id_number = switch_core_strdup(originatee_cp->pool, originator_cp->caller_id_number);
ts = switch_micro_time_now();
switch_time_exp_lt(&tm, ts);
epoch_start = (long)switch_epoch_time_now(NULL);
switch_strftime_nocheck(date, &retsize, sizeof(date), "%Y-%m-%d %T", &tm);
switch_channel_set_variable(channel, "fifo_status", "TALKING");
switch_channel_set_variable(channel, "fifo_target", caller_uuid);
switch_channel_set_variable(channel, "fifo_timestamp", date);
switch_channel_set_variable_printf(channel, "fifo_epoch_start_bridge", "%ld", epoch_start);
switch_channel_set_variable(channel, "fifo_role", "consumer");
switch_channel_set_variable(other_channel, "fifo_status", "TALKING");
switch_channel_set_variable(other_channel, "fifo_timestamp", date);
switch_channel_set_variable_printf(other_channel, "fifo_epoch_start_bridge", "%ld", epoch_start);
switch_channel_set_variable(other_channel, "fifo_target", switch_core_session_get_uuid(session));
switch_channel_set_variable(other_channel, "fifo_role", "caller");
send_presence(node);
if (record_template) {
expanded = switch_channel_expand_variables(other_channel, record_template);
switch_ivr_record_session(session, expanded, 0, NULL);
}
switch_core_media_bug_resume(session);
switch_core_media_bug_resume(other_session);
switch_process_import(session, other_channel, "fifo_caller_consumer_import", switch_channel_get_variable(channel, "fifo_import_prefix"));
switch_process_import(other_session, channel, "fifo_consumer_caller_import", switch_channel_get_variable(other_channel, "fifo_import_prefix"));
if (outbound_id) {
cancel_consumer_outbound_call(outbound_id, SWITCH_CAUSE_ORIGINATOR_CANCEL);
add_bridge_call(outbound_id);
sql = switch_mprintf("update fifo_outbound set stop_time=0,start_time=%ld,use_count=use_count+1,outbound_fail_count=0 where uuid='%q'",
switch_epoch_time_now(NULL), outbound_id);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
fifo_inc_use_count(outbound_id);
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "channel-consumer-start");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Type", "onhook");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-CID-Name", cid_name);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-CID-Number", cid_number);
if (outbound_id) {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Outbound-ID", outbound_id);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Use-Count", "%d", fifo_get_use_count(outbound_id));
}
switch_event_fire(&event);
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "bridge-consumer-start");
if (outbound_id) {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Outbound-ID", outbound_id);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Use-Count", "%d", fifo_get_use_count(outbound_id));
}
switch_event_fire(&event);
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(other_channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "bridge-caller-start");
switch_event_fire(&event);
}
add_bridge_call(switch_core_session_get_uuid(other_session));
add_bridge_call(switch_core_session_get_uuid(session));
sql = switch_mprintf("insert into fifo_bridge "
"(fifo_name,caller_uuid,caller_caller_id_name,caller_caller_id_number,consumer_uuid,consumer_outgoing_uuid,bridge_start) "
"values ('%q','%q','%q','%q','%q','%q',%ld)",
node->name,
switch_core_session_get_uuid(other_session),
switch_str_nil(switch_channel_get_variable(other_channel, "caller_id_name")),
switch_str_nil(switch_channel_get_variable(other_channel, "caller_id_number")),
switch_core_session_get_uuid(session),
switch_str_nil(outbound_id),
(long) switch_epoch_time_now(NULL)
);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_FALSE);
switch_channel_set_variable(channel, SWITCH_SIGNAL_BOND_VARIABLE, switch_core_session_get_uuid(other_session));
switch_channel_set_variable(other_channel, SWITCH_SIGNAL_BOND_VARIABLE, switch_core_session_get_uuid(session));
switch_channel_set_variable(switch_core_session_get_channel(other_session), "fifo_initiated_bridge", "true");
switch_channel_set_variable(switch_core_session_get_channel(other_session), "fifo_bridge_role", "caller");
switch_channel_set_variable(switch_core_session_get_channel(session), "fifo_initiated_bridge", "true");
switch_channel_set_variable(switch_core_session_get_channel(session), "fifo_bridge_role", "consumer");
switch_ivr_multi_threaded_bridge(session, other_session, on_dtmf, other_session, session);
if (switch_channel_test_flag(other_channel, CF_TRANSFER) && switch_channel_up(other_channel)) {
switch_channel_set_variable(switch_core_session_get_channel(other_session), "fifo_initiated_bridge", NULL);
switch_channel_set_variable(switch_core_session_get_channel(other_session), "fifo_bridge_role", NULL);
}
if (switch_channel_test_flag(channel, CF_TRANSFER) && switch_channel_up(channel)) {
switch_channel_set_variable(switch_core_session_get_channel(other_session), "fifo_initiated_bridge", NULL);
switch_channel_set_variable(switch_core_session_get_channel(other_session), "fifo_bridge_role", NULL);
}
if (outbound_id) {
long now = (long) switch_epoch_time_now(NULL);
sql = switch_mprintf("update fifo_outbound set stop_time=%ld, use_count=use_count-1, "
"outbound_call_total_count=outbound_call_total_count+1, "
"outbound_call_count=outbound_call_count+1, next_avail=%ld + lag + 1 where uuid='%q' and use_count > 0",
now, now, outbound_id);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
del_bridge_call(outbound_id);
fifo_dec_use_count(outbound_id);
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
uint64_t hold_usec = 0, tt_usec = 0;
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", arg_fifo_name);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "channel-consumer-stop");
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Type", "onhook");
if (outbound_id) {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Outbound-ID", outbound_id);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Use-Count", "%d", fifo_get_use_count(outbound_id));
}
hold_usec = originator_cp->times->hold_accum;
tt_usec = (switch_micro_time_now() - originator_cp->times->bridged) - hold_usec;
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Bridge-Time-us", "%"SWITCH_TIME_T_FMT, originator_cp->times->bridged);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Bridge-Time-ms", "%"SWITCH_TIME_T_FMT, (uint64_t)(originator_cp->times->bridged / 1000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Bridge-Time-s", "%"SWITCH_TIME_T_FMT, (uint64_t)(originator_cp->times->bridged / 1000000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Talk-Time-us", "%"SWITCH_TIME_T_FMT, tt_usec);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Talk-Time-ms", "%"SWITCH_TIME_T_FMT, (uint64_t)(tt_usec / 1000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Talk-Time-s", "%"SWITCH_TIME_T_FMT, (uint64_t)(tt_usec / 1000000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Hold-Time-us", "%"SWITCH_TIME_T_FMT, hold_usec);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Hold-Time-ms", "%"SWITCH_TIME_T_FMT, (uint64_t)(hold_usec / 1000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Hold-Time-s", "%"SWITCH_TIME_T_FMT, (uint64_t)(hold_usec / 1000000));
switch_event_fire(&event);
}
del_bridge_call(switch_core_session_get_uuid(session));
del_bridge_call(switch_core_session_get_uuid(other_session));
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "bridge-consumer-stop");
if (outbound_id) {
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Outbound-ID", outbound_id);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Consumer-Use-Count", "%d", fifo_get_use_count(outbound_id));
}
switch_event_fire(&event);
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
uint64_t hold_usec = 0, tt_usec = 0;
switch_channel_event_set_data(other_channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "bridge-caller-stop");
hold_usec = originatee_cp->times->hold_accum;
tt_usec = (switch_micro_time_now() - originatee_cp->times->bridged) - hold_usec;
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-Talk-Time-us", "%"SWITCH_TIME_T_FMT, tt_usec);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-Talk-Time-ms", "%"SWITCH_TIME_T_FMT, (uint64_t)(tt_usec / 1000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-Talk-Time-s", "%"SWITCH_TIME_T_FMT, (uint64_t)(tt_usec / 1000000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-Hold-Time-us", "%"SWITCH_TIME_T_FMT, hold_usec);
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-Hold-Time-ms", "%"SWITCH_TIME_T_FMT, (uint64_t)(hold_usec / 1000));
switch_event_add_header(event, SWITCH_STACK_BOTTOM, "FIFO-Caller-Hold-Time-s", "%"SWITCH_TIME_T_FMT, (uint64_t)(hold_usec / 1000000));
switch_event_fire(&event);
}
epoch_end = (long)switch_epoch_time_now(NULL);
switch_channel_set_variable_printf(channel, "fifo_epoch_stop_bridge", "%ld", epoch_end);
switch_channel_set_variable_printf(channel, "fifo_bridge_seconds", "%d", epoch_end - epoch_start);
switch_channel_set_variable_printf(other_channel, "fifo_epoch_stop_bridge", "%ld", epoch_end);
switch_channel_set_variable_printf(other_channel, "fifo_bridge_seconds", "%d", epoch_end - epoch_start);
sql = switch_mprintf("delete from fifo_bridge where consumer_uuid='%q'", switch_core_session_get_uuid(session));
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_FALSE);
if (switch_channel_ready(channel)) {
switch_core_media_bug_pause(session);
}
if (record_template) {
switch_ivr_stop_record_session(session, expanded);
if (expanded != record_template) {
switch_safe_free(expanded);
}
}
ts = switch_micro_time_now();
switch_time_exp_lt(&tm, ts);
switch_strftime_nocheck(date, &retsize, sizeof(date), "%Y-%m-%d %T", &tm);
switch_channel_set_variable(channel, "fifo_status", "WAITING");
switch_channel_set_variable(channel, "fifo_timestamp", date);
switch_channel_set_variable(other_channel, "fifo_status", "DONE");
switch_channel_set_variable(other_channel, "fifo_timestamp", date);
send_presence(node);
check_cancel(node);
switch_core_session_rwunlock(other_session);
if (!do_wait || !switch_channel_ready(channel)) {
break;
}
fifo_consumer_wrapup_sound = switch_channel_get_variable(channel, "fifo_consumer_wrapup_sound");
fifo_consumer_wrapup_key = switch_channel_get_variable(channel, "fifo_consumer_wrapup_key");
sfifo_consumer_wrapup_time = switch_channel_get_variable(channel, "fifo_consumer_wrapup_time");
if (!zstr(sfifo_consumer_wrapup_time)) {
fifo_consumer_wrapup_time = atoi(sfifo_consumer_wrapup_time);
} else {
fifo_consumer_wrapup_time = 5000;
}
memset(buf, 0, sizeof(buf));
if (fifo_consumer_wrapup_time || !zstr(fifo_consumer_wrapup_key)) {
switch_channel_set_variable(channel, "fifo_status", "WRAPUP");
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "consumer_wrapup");
switch_event_fire(&event);
}
}
if (!zstr(fifo_consumer_wrapup_sound)) {
memset(&args, 0, sizeof(args));
args.buf = buf;
args.buflen = sizeof(buf);
status = switch_ivr_play_file(session, NULL, fifo_consumer_wrapup_sound, &args);
if (!SWITCH_READ_ACCEPTABLE(status)) {
break;
}
}
if (fifo_consumer_wrapup_time) {
wrapup_time_started = switch_micro_time_now();
if (!zstr(fifo_consumer_wrapup_key) && strcmp(buf, fifo_consumer_wrapup_key)) {
while (switch_channel_ready(channel)) {
char terminator = 0;
if (fifo_consumer_wrapup_time) {
wrapup_time_elapsed = (switch_micro_time_now() - wrapup_time_started) / 1000;
if (wrapup_time_elapsed > fifo_consumer_wrapup_time) {
break;
} else {
wrapup_time_remaining = fifo_consumer_wrapup_time - wrapup_time_elapsed + 100;
}
}
switch_ivr_collect_digits_count(session, buf, sizeof(buf) - 1, 1, fifo_consumer_wrapup_key, &terminator, 0, 0,
(uint32_t) wrapup_time_remaining);
if ((terminator == *fifo_consumer_wrapup_key) || !(switch_channel_ready(channel))) {
break;
}
}
} else if ((zstr(fifo_consumer_wrapup_key) || !strcmp(buf, fifo_consumer_wrapup_key))) {
while (switch_channel_ready(channel)) {
wrapup_time_elapsed = (switch_micro_time_now() - wrapup_time_started) / 1000;
if (wrapup_time_elapsed > fifo_consumer_wrapup_time) {
break;
}
switch_yield(500);
}
}
}
switch_channel_set_variable(channel, "fifo_status", "WAITING");
}
if (do_wait && switch_channel_ready(channel)) {
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "consumer_reentrance");
switch_event_fire(&event);
}
}
}
if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, FIFO_EVENT) == SWITCH_STATUS_SUCCESS) {
switch_channel_event_set_data(channel, event);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Name", argv[0]);
switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "FIFO-Action", "consumer_stop");
switch_event_fire(&event);
}
if (do_wait) {
for (i = 0; i < node_count; i++) {
if (!(node = node_list[i])) {
continue;
}
switch_mutex_lock(node->mutex);
switch_core_hash_delete(node->consumer_hash, switch_core_session_get_uuid(session));
node->consumer_count--;
switch_mutex_unlock(node->mutex);
}
}
if (outbound_id && switch_channel_up(channel)) {
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_DEBUG, "%s is still alive, tracking call.\n", switch_channel_get_name(channel));
fifo_track_call_function(session, outbound_id);
}
}
done:
if (!consumer && in_table) {
fifo_caller_del(switch_core_session_get_uuid(session));
}
if (switch_true(switch_channel_get_variable(channel, "fifo_destroy_after_use"))) {
do_destroy = 1;
}
switch_mutex_lock(globals.mutex);
for (i = 0; i < node_count; i++) {
if (!(node = node_list[i])) {
continue;
}
switch_thread_rwlock_unlock(node->rwlock);
if (node->ready == 1 && do_destroy && node_caller_count(node) == 0 && node->consumer_count == 0) {
switch_core_hash_delete(globals.fifo_hash, node->name);
node->ready = 0;
}
}
switch_mutex_unlock(globals.mutex);
switch_channel_clear_app_flag_key(FIFO_APP_KEY, channel, FIFO_APP_BRIDGE_TAG);
switch_core_media_bug_resume(session);
}
struct xml_helper {
switch_xml_t xml;
fifo_node_t *node;
char *container;
char *tag;
int cc_off;
int row_off;
int verbose;
};
static int xml_callback(void *pArg, int argc, char **argv, char **columnNames)
{
struct xml_helper *h = (struct xml_helper *) pArg;
switch_xml_t x_out;
int c_off = 0;
char exp_buf[128] = { 0 };
switch_time_exp_t tm;
switch_time_t etime = 0;
char atime[128] = "";
char *expires = exp_buf, *tb = atime;
int arg = 0;
for(arg = 0; arg < argc; arg++) {
if (!argv[arg]) {
argv[arg] = "";
}
}
arg = 0;
if (argv[7]) {
if ((etime = atol(argv[7]))) {
switch_size_t retsize;
switch_time_exp_lt(&tm, switch_time_from_sec(etime));
switch_strftime_nocheck(exp_buf, &retsize, sizeof(exp_buf), "%Y-%m-%d %T", &tm);
} else {
switch_set_string(exp_buf, "now");
}
}
if (atoi(argv[13])) {
arg = 17;
} else {
arg = 18;
}
if ((etime = atol(argv[arg]))) {
switch_size_t retsize;
switch_time_exp_lt(&tm, switch_time_from_sec(etime));
switch_strftime_nocheck(atime, &retsize, sizeof(atime), "%Y-%m-%d %T", &tm);
} else {
switch_set_string(atime, "now");
}
x_out = switch_xml_add_child_d(h->xml, h->tag, c_off++);
switch_xml_set_attr_d(x_out, "simo", argv[3]);
switch_xml_set_attr_d(x_out, "use_count", argv[4]);
switch_xml_set_attr_d(x_out, "timeout", argv[5]);
switch_xml_set_attr_d(x_out, "lag", argv[6]);
switch_xml_set_attr_d(x_out, "outbound-call-count", argv[10]);
switch_xml_set_attr_d(x_out, "outbound-fail-count", argv[11]);
switch_xml_set_attr_d(x_out, "taking-calls", argv[13]);
switch_xml_set_attr_d(x_out, "status", argv[14]);
switch_xml_set_attr_d(x_out, "outbound-call-total-count", argv[15]);
switch_xml_set_attr_d(x_out, "outbound-fail-total-count", argv[16]);
if (arg == 17) {
switch_xml_set_attr_d(x_out, "logged-on-since", tb);
} else {
switch_xml_set_attr_d(x_out, "logged-off-since", tb);
}
switch_xml_set_attr_d(x_out, "manual-calls-out-count", argv[19]);
switch_xml_set_attr_d(x_out, "manual-calls-in-count", argv[20]);
switch_xml_set_attr_d(x_out, "manual-calls-out-total-count", argv[21]);
switch_xml_set_attr_d(x_out, "manual-calls-in-total-count", argv[22]);
if (argc > 23) {
switch_xml_set_attr_d(x_out, "ring-count", argv[23]);
if ((etime = atol(argv[24]))) {
switch_size_t retsize;
switch_time_exp_lt(&tm, switch_time_from_sec(etime));
switch_strftime_nocheck(atime, &retsize, sizeof(atime), "%Y-%m-%d %T", &tm);
} else {
switch_set_string(atime, "never");
}
switch_xml_set_attr_d(x_out, "start-time", tb);
if ((etime = atol(argv[25]))) {
switch_size_t retsize;
switch_time_exp_lt(&tm, switch_time_from_sec(etime));
switch_strftime_nocheck(atime, &retsize, sizeof(atime), "%Y-%m-%d %T", &tm);
} else {
switch_set_string(atime, "never");
}
switch_xml_set_attr_d(x_out, "stop-time", tb);
}
switch_xml_set_attr_d(x_out, "next-available", expires);
switch_xml_set_txt_d(x_out, argv[2]);
return 0;
}
static int xml_outbound(switch_xml_t xml, fifo_node_t *node, char *container, char *tag, int cc_off, int verbose)
{
struct xml_helper h = { 0 };
char *sql;
if (!strcmp(node->name, MANUAL_QUEUE_NAME)) {
sql = switch_mprintf("select uuid, '%q', originate_string, simo_count, use_count, timeout,"
"lag, next_avail, expires, static, outbound_call_count, outbound_fail_count,"
"hostname, taking_calls, status, outbound_call_total_count, outbound_fail_total_count, active_time, inactive_time,"
"manual_calls_out_count, manual_calls_in_count, manual_calls_out_total_count, manual_calls_in_total_count from fifo_outbound "
"group by "
"uuid, originate_string, simo_count, use_count, timeout,"
"lag, next_avail, expires, static, outbound_call_count, outbound_fail_count,"
"hostname, taking_calls, status, outbound_call_total_count, outbound_fail_total_count, active_time, inactive_time,"
"manual_calls_out_count, manual_calls_in_count, manual_calls_out_total_count, manual_calls_in_total_count",
MANUAL_QUEUE_NAME);
} else {
sql = switch_mprintf("select uuid, fifo_name, originate_string, simo_count, use_count, timeout, "
"lag, next_avail, expires, static, outbound_call_count, outbound_fail_count, "
"hostname, taking_calls, status, outbound_call_total_count, outbound_fail_total_count, active_time, inactive_time, "
"manual_calls_out_count, manual_calls_in_count, manual_calls_out_total_count, manual_calls_in_total_count,"
"ring_count,start_time,stop_time "
"from fifo_outbound where fifo_name = '%q'", node->name);
}
h.xml = xml;
h.node = node;
h.container = container;
h.tag = tag;
h.cc_off = cc_off;
h.row_off = 0;
h.verbose = verbose;
h.xml = switch_xml_add_child_d(h.xml, h.container, h.cc_off++);
fifo_execute_sql_callback(globals.sql_mutex, sql, xml_callback, &h);
switch_safe_free(sql);
return h.cc_off;
}
static int xml_bridge_callback(void *pArg, int argc, char **argv, char **columnNames)
{
struct xml_helper *h = (struct xml_helper *) pArg;
switch_xml_t x_bridge, x_var, x_caller, x_consumer, x_cdr;
char exp_buf[128] = "";
switch_time_exp_t tm;
switch_time_t etime = 0;
int off = 0, tag_off = 0;
switch_core_session_t *session;
char url_buf[512] = "";
char *encoded;
if ((etime = atol(argv[6]))) {
switch_size_t retsize;
switch_time_exp_lt(&tm, switch_time_from_sec(etime));
switch_strftime_nocheck(exp_buf, &retsize, sizeof(exp_buf), "%Y-%m-%d %T", &tm);
} else {
switch_set_string(exp_buf, "now");
}
x_bridge = switch_xml_add_child_d(h->xml, h->tag, h->row_off++);
switch_xml_set_attr_d(x_bridge, "fifo_name", argv[0]);
switch_xml_set_attr_d_buf(x_bridge, "bridge_start", exp_buf);
switch_xml_set_attr_d(x_bridge, "bridge_start_epoch", argv[6]);
x_caller = switch_xml_add_child_d(x_bridge, "caller", tag_off++);
switch_xml_set_attr_d(x_caller, "uuid", argv[1]);
encoded = switch_url_encode(argv[2], url_buf, sizeof(url_buf));
switch_xml_set_attr_d(x_caller, "caller_id_name", encoded);
encoded = switch_url_encode(argv[3], url_buf, sizeof(url_buf));
switch_xml_set_attr_d(x_caller, "caller_id_number", encoded);
if (h->verbose) {
if ((session = switch_core_session_locate(argv[1]))) {
x_cdr = switch_xml_add_child_d(x_caller, "cdr", 0);
switch_ivr_generate_xml_cdr(session, &x_cdr);
switch_core_session_rwunlock(session);
}
}
off = 0;
x_consumer = switch_xml_add_child_d(x_bridge, "consumer", tag_off++);
x_var = switch_xml_add_child_d(x_consumer, "uuid", off++);
switch_xml_set_txt_d(x_var, argv[4]);
x_var = switch_xml_add_child_d(x_consumer, "outgoing_uuid", off++);
switch_xml_set_txt_d(x_var, argv[5]);
if (h->verbose) {
if ((session = switch_core_session_locate(argv[1]))) {
x_cdr = switch_xml_add_child_d(x_consumer, "cdr", 0);
switch_ivr_generate_xml_cdr(session, &x_cdr);
switch_core_session_rwunlock(session);
}
}
return 0;
}
static int xml_bridges(switch_xml_t xml, fifo_node_t *node, char *container, char *tag, int cc_off, int verbose)
{
struct xml_helper h = { 0 };
char *sql = switch_mprintf("select "
"fifo_name,caller_uuid,caller_caller_id_name,caller_caller_id_number,consumer_uuid,consumer_outgoing_uuid,bridge_start "
"from fifo_bridge where fifo_name = '%q'", node->name);
h.xml = xml;
h.node = node;
h.container = container;
h.tag = tag;
h.cc_off = cc_off;
h.row_off = 0;
h.verbose = verbose;
h.xml = switch_xml_add_child_d(h.xml, h.container, h.cc_off++);
fifo_execute_sql_callback(globals.sql_mutex, sql, xml_bridge_callback, &h);
switch_safe_free(sql);
return h.cc_off;
}
static int xml_hash(switch_xml_t xml, switch_hash_t *hash, char *container, char *tag, int cc_off, int verbose)
{
switch_xml_t x_tmp, x_caller, x_cp;
switch_hash_index_t *hi;
switch_core_session_t *session;
switch_channel_t *channel;
void *val;
const void *var;
x_tmp = switch_xml_add_child_d(xml, container, cc_off++);
switch_assert(x_tmp);
for (hi = switch_core_hash_first(hash); hi; hi = switch_core_hash_next(&hi)) {
int c_off = 0, d_off = 0;
const char *status;
const char *ts;
char url_buf[512] = "";
char *encoded;
switch_core_hash_this(hi, &var, NULL, &val);
session = (switch_core_session_t *) val;
channel = switch_core_session_get_channel(session);
x_caller = switch_xml_add_child_d(x_tmp, tag, c_off++);
switch_assert(x_caller);
switch_xml_set_attr_d(x_caller, "uuid", switch_core_session_get_uuid(session));
if ((status = switch_channel_get_variable(channel, "fifo_status"))) {
switch_xml_set_attr_d(x_caller, "status", status);
}
if ((status = switch_channel_get_variable(channel, "caller_id_name"))) {
encoded = switch_url_encode(status, url_buf, sizeof(url_buf));
switch_xml_set_attr_d(x_caller, "caller_id_name", encoded);
}
if ((status = switch_channel_get_variable(channel, "caller_id_number"))) {
encoded = switch_url_encode(status, url_buf, sizeof(url_buf));
switch_xml_set_attr_d(x_caller, "caller_id_number", encoded);
}
if ((ts = switch_channel_get_variable(channel, "fifo_timestamp"))) {
switch_xml_set_attr_d(x_caller, "timestamp", ts);
}
if ((ts = switch_channel_get_variable(channel, "fifo_target"))) {
switch_xml_set_attr_d(x_caller, "target", ts);
}
if (verbose) {
if (!(x_cp = switch_xml_add_child_d(x_caller, "cdr", d_off++))) {
abort();
}
switch_ivr_generate_xml_cdr(session, &x_cp);
}
}
return cc_off;
}
static int xml_caller(switch_xml_t xml, fifo_node_t *node, char *container, char *tag, int cc_off, int verbose)
{
switch_xml_t x_tmp, x_caller, x_cp;
int i, x;
switch_core_session_t *session;
switch_channel_t *channel;
x_tmp = switch_xml_add_child_d(xml, container, cc_off++);
switch_assert(x_tmp);
for (x = 0; x < MAX_PRI; x++) {
fifo_queue_t *q = node->fifo_list[x];
switch_mutex_lock(q->mutex);
for (i = 0; i < q->idx; i++) {
int c_off = 0, d_off = 0;
const char *status;
const char *ts;
const char *uuid = switch_event_get_header(q->data[i], "unique-id");
char sl[30] = "";
char url_buf[512] = "";
char *encoded;
if (!uuid) {
continue;
}
if (!(session = switch_core_session_locate(uuid))) {
continue;
}
channel = switch_core_session_get_channel(session);
x_caller = switch_xml_add_child_d(x_tmp, tag, c_off++);
switch_assert(x_caller);
switch_xml_set_attr_d(x_caller, "uuid", switch_core_session_get_uuid(session));
if ((status = switch_channel_get_variable(channel, "fifo_status"))) {
switch_xml_set_attr_d(x_caller, "status", status);
}
if ((status = switch_channel_get_variable(channel, "caller_id_name"))) {
encoded = switch_url_encode(status, url_buf, sizeof(url_buf));
switch_xml_set_attr_d(x_caller, "caller_id_name", encoded);
}
if ((status = switch_channel_get_variable(channel, "caller_id_number"))) {
encoded = switch_url_encode(status, url_buf, sizeof(url_buf));
switch_xml_set_attr_d(x_caller, "caller_id_number", encoded);
}
if ((ts = switch_channel_get_variable(channel, "fifo_timestamp"))) {
switch_xml_set_attr_d(x_caller, "timestamp", ts);
}
if ((ts = switch_channel_get_variable(channel, "fifo_target"))) {
switch_xml_set_attr_d(x_caller, "target", ts);
}
if ((ts = switch_channel_get_variable(channel, "fifo_position"))) {
switch_xml_set_attr_d(x_caller, "position", ts);
}
switch_snprintf(sl, sizeof(sl), "%d", x);
switch_xml_set_attr_d_buf(x_caller, "slot", sl);
if (verbose) {
if (!(x_cp = switch_xml_add_child_d(x_caller, "cdr", d_off++))) {
abort();
}
switch_ivr_generate_xml_cdr(session, &x_cp);
}
switch_core_session_rwunlock(session);
session = NULL;
}
switch_mutex_unlock(q->mutex);
}
return cc_off;
}
static void list_node(fifo_node_t *node, switch_xml_t x_report, int *off, int verbose)
{
switch_xml_t x_fifo;
int cc_off = 0;
char buffer[35];
char *tmp = buffer;
x_fifo = switch_xml_add_child_d(x_report, "fifo", (*off)++);;
switch_assert(x_fifo);
switch_xml_set_attr_d(x_fifo, "name", node->name);
switch_snprintf(tmp, sizeof(buffer), "%d", node->consumer_count);
switch_xml_set_attr_d(x_fifo, "consumer_count", tmp);
switch_snprintf(tmp, sizeof(buffer), "%d", node_caller_count(node));
switch_xml_set_attr_d(x_fifo, "caller_count", tmp);
switch_snprintf(tmp, sizeof(buffer), "%d", node_caller_count(node));
switch_xml_set_attr_d(x_fifo, "waiting_count", tmp);
switch_snprintf(tmp, sizeof(buffer), "%u", node->importance);
switch_xml_set_attr_d(x_fifo, "importance", tmp);
switch_snprintf(tmp, sizeof(buffer), "%u", node->outbound_per_cycle);
switch_xml_set_attr_d(x_fifo, "outbound_per_cycle", tmp);
switch_snprintf(tmp, sizeof(buffer), "%u", node->outbound_per_cycle_min);
switch_xml_set_attr_d(x_fifo, "outbound_per_cycle_min", tmp);
switch_snprintf(tmp, sizeof(buffer), "%u", node->ring_timeout);
switch_xml_set_attr_d(x_fifo, "ring_timeout", tmp);
switch_snprintf(tmp, sizeof(buffer), "%u", node->default_lag);
switch_xml_set_attr_d(x_fifo, "default_lag", tmp);
switch_snprintf(tmp, sizeof(buffer), "%u", node->outbound_priority);
switch_xml_set_attr_d(x_fifo, "outbound_priority", tmp);
switch_xml_set_attr_d(x_fifo, "outbound_strategy", print_strategy(node->outbound_strategy));
cc_off = xml_outbound(x_fifo, node, "outbound", "member", cc_off, verbose);
cc_off = xml_caller(x_fifo, node, "callers", "caller", cc_off, verbose);
cc_off = xml_hash(x_fifo, node->consumer_hash, "consumers", "consumer", cc_off, verbose);
cc_off = xml_bridges(x_fifo, node, "bridges", "bridge", cc_off, verbose);
}
void dump_hash(switch_hash_t *hash, switch_stream_handle_t *stream)
{
switch_hash_index_t *hi;
void *val;
const void *var;
switch_mutex_lock(globals.mutex);
for (hi = switch_core_hash_first(hash); hi; hi = switch_core_hash_next(&hi)) {
switch_core_hash_this(hi, &var, NULL, &val);
stream->write_function(stream, " %s\n", (char *)var);
}
switch_mutex_unlock(globals.mutex);
}
void node_dump(switch_stream_handle_t *stream)
{
switch_hash_index_t *hi;
fifo_node_t *node;
void *val;
switch_mutex_lock(globals.mutex);
for (hi = switch_core_hash_first(globals.fifo_hash); hi; hi = switch_core_hash_next(&hi)) {
switch_core_hash_this(hi, NULL, NULL, &val);
if ((node = (fifo_node_t *) val)) {
stream->write_function(stream, "node: %s\n"
" outbound_name: %s\n"
" outbound_per_cycle: %d"
" outbound_per_cycle_min: %d"
" outbound_priority: %d"
" outbound_strategy: %s\n"
" has_outbound: %d\n"
" outbound_priority: %d\n"
" busy: %d\n"
" ready: %d\n"
" waiting: %d\n"
,
node->name, node->outbound_name, node->outbound_per_cycle, node->outbound_per_cycle_min,
node->outbound_priority, print_strategy(node->outbound_strategy),
node->has_outbound,
node->outbound_priority,
node->busy,
node->ready,
node_caller_count(node)
);
}
}
stream->write_function(stream, " caller_orig:\n");
dump_hash(globals.caller_orig_hash, stream);
stream->write_function(stream, " consumer_orig:\n");
dump_hash(globals.consumer_orig_hash, stream);
stream->write_function(stream, " bridge:\n");
dump_hash(globals.bridge_hash, stream);
switch_mutex_unlock(globals.mutex);
}
#define FIFO_API_SYNTAX "list|list_verbose|count|debug|status|has_outbound|importance [<fifo name>]|reparse [del_all]"
SWITCH_STANDARD_API(fifo_api_function)
{
fifo_node_t *node;
char *data = NULL;
int argc = 0;
char *argv[5] = { 0 };
switch_hash_index_t *hi;
void *val;
const void *var;
int x = 0, verbose = 0;
if (!globals.running) {
return SWITCH_STATUS_FALSE;
}
if (!zstr(cmd)) {
data = strdup(cmd);
switch_assert(data);
}
switch_mutex_lock(globals.mutex);
if (zstr(cmd) || (argc = switch_separate_string(data, ' ', argv, (sizeof(argv) / sizeof(argv[0])))) < 1 || !argv[0]) {
stream->write_function(stream, "%s\n", FIFO_API_SYNTAX);
goto done;
}
if (!strcasecmp(argv[0], "status")) {
node_dump(stream);
goto done;
}
if (!strcasecmp(argv[0], "debug")) {
if (argv[1]) {
if ((globals.debug = atoi(argv[1])) < 0) {
globals.debug = 0;
}
}
stream->write_function(stream, "debug %d\n", globals.debug);
goto done;
}
verbose = !strcasecmp(argv[0], "list_verbose");
if (!strcasecmp(argv[0], "reparse")) {
load_config(1, argv[1] && !strcasecmp(argv[1], "del_all"));
stream->write_function(stream, "+OK\n");
goto done;
}
if (!strcasecmp(argv[0], "list") || verbose) {
char *xml_text = NULL;
switch_xml_t x_report = switch_xml_new("fifo_report");
switch_assert(x_report);
if (argc < 2) {
for (hi = switch_core_hash_first(globals.fifo_hash); hi; hi = switch_core_hash_next(&hi)) {
switch_core_hash_this(hi, &var, NULL, &val);
node = (fifo_node_t *) val;
switch_mutex_lock(node->mutex);
list_node(node, x_report, &x, verbose);
switch_mutex_unlock(node->mutex);
}
} else {
if ((node = switch_core_hash_find(globals.fifo_hash, argv[1]))) {
switch_mutex_lock(node->mutex);
list_node(node, x_report, &x, verbose);
switch_mutex_unlock(node->mutex);
}
}
xml_text = switch_xml_toxml(x_report, SWITCH_FALSE);
switch_assert(xml_text);
stream->write_function(stream, "%s\n", xml_text);
switch_xml_free(x_report);
switch_safe_free(xml_text);
} else if (!strcasecmp(argv[0], "importance")) {
if (argv[1] && (node = switch_core_hash_find(globals.fifo_hash, argv[1]))) {
int importance = 0;
if (argc > 2) {
importance = atoi(argv[2]);
if (importance < 0) {
importance = 0;
}
node->importance = importance;
}
stream->write_function(stream, "importance: %u\n", node->importance);
} else {
stream->write_function(stream, "no fifo by that name\n");
}
} else if (!strcasecmp(argv[0], "count")) {
if (argc < 2) {
for (hi = switch_core_hash_first(globals.fifo_hash); hi; hi = switch_core_hash_next(&hi)) {
switch_core_hash_this(hi, &var, NULL, &val);
node = (fifo_node_t *) val;
switch_mutex_lock(node->update_mutex);
stream->write_function(stream, "%s:%d:%d:%d:%d:%d\n", (char *) var, node->consumer_count, node_caller_count(node), node->member_count, node->ring_consumer_count, node_idle_consumers(node));
switch_mutex_unlock(node->update_mutex);
x++;
}
if (!x) {
stream->write_function(stream, "none\n");
}
} else if ((node = switch_core_hash_find(globals.fifo_hash, argv[1]))) {
switch_mutex_lock(node->update_mutex);
stream->write_function(stream, "%s:%d:%d:%d:%d:%d\n", argv[1], node->consumer_count, node_caller_count(node), node->member_count, node->ring_consumer_count, node_idle_consumers(node));
switch_mutex_unlock(node->update_mutex);
} else {
stream->write_function(stream, "none\n");
}
} else if (!strcasecmp(argv[0], "has_outbound")) {
if (argc < 2) {
for (hi = switch_core_hash_first(globals.fifo_hash); hi; hi = switch_core_hash_next(&hi)) {
switch_core_hash_this(hi, &var, NULL, &val);
node = (fifo_node_t *) val;
switch_mutex_lock(node->update_mutex);
stream->write_function(stream, "%s:%d\n", (char *) var, node->has_outbound);
switch_mutex_unlock(node->update_mutex);
x++;
}
if (!x) {
stream->write_function(stream, "none\n");
}
} else if ((node = switch_core_hash_find(globals.fifo_hash, argv[1]))) {
switch_mutex_lock(node->update_mutex);
stream->write_function(stream, "%s:%d\n", argv[1], node->has_outbound);
switch_mutex_unlock(node->update_mutex);
} else {
stream->write_function(stream, "none\n");
}
} else {
stream->write_function(stream, "-ERR Usage: %s\n", FIFO_API_SYNTAX);
}
done:
switch_safe_free(data);
switch_mutex_unlock(globals.mutex);
return SWITCH_STATUS_SUCCESS;
}
const char outbound_sql[] =
"create table fifo_outbound (\n"
" uuid varchar(255),\n"
" fifo_name varchar(255),\n"
" originate_string varchar(255),\n"
" simo_count integer,\n"
" use_count integer,\n"
" timeout integer,\n"
" lag integer,\n"
" next_avail integer not null default 0,\n"
" expires integer not null default 0,\n"
" static integer not null default 0,\n"
" outbound_call_count integer not null default 0,\n"
" outbound_fail_count integer not null default 0,\n"
" hostname varchar(255),\n"
" taking_calls integer not null default 1,\n"
" status varchar(255),\n"
" outbound_call_total_count integer not null default 0,\n"
" outbound_fail_total_count integer not null default 0,\n"
" active_time integer not null default 0,\n"
" inactive_time integer not null default 0,\n"
" manual_calls_out_count integer not null default 0,\n"
" manual_calls_in_count integer not null default 0,\n"
" manual_calls_out_total_count integer not null default 0,\n"
" manual_calls_in_total_count integer not null default 0,\n"
" ring_count integer not null default 0,\n"
" start_time integer not null default 0,\n"
" stop_time integer not null default 0\n"
");\n";
const char bridge_sql[] =
"create table fifo_bridge (\n"
" fifo_name varchar(1024) not null,\n"
" caller_uuid varchar(255) not null,\n"
" caller_caller_id_name varchar(255),\n"
" caller_caller_id_number varchar(255),\n"
" consumer_uuid varchar(255) not null,\n"
" consumer_outgoing_uuid varchar(255),\n"
" bridge_start integer\n"
");\n"
;
const char callers_sql[] =
"create table fifo_callers (\n"
" fifo_name varchar(255) not null,\n"
" uuid varchar(255) not null,\n"
" caller_caller_id_name varchar(255),\n"
" caller_caller_id_number varchar(255),\n"
" timestamp integer\n"
");\n"
;
static void extract_fifo_outbound_uuid(char *string, char *uuid, switch_size_t len)
{
switch_event_t *ovars;
char *parsed = NULL;
const char *fifo_outbound_uuid;
switch_event_create(&ovars, SWITCH_EVENT_REQUEST_PARAMS);
switch_event_create_brackets(string, '{', '}', ',', &ovars, &parsed, SWITCH_TRUE);
if ((fifo_outbound_uuid = switch_event_get_header(ovars, "fifo_outbound_uuid"))) {
switch_snprintf(uuid, len, "%s", fifo_outbound_uuid);
}
switch_safe_free(parsed);
switch_event_destroy(&ovars);
}
static switch_status_t read_config_file(switch_xml_t *xml, switch_xml_t *cfg) {
const char *cf = "fifo.conf";
switch_xml_t settings;
if (!(*xml = switch_xml_open_cfg(cf, cfg, NULL))) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Open of %s failed\n", cf);
return SWITCH_STATUS_TERM;
}
if ((settings = switch_xml_child(*cfg, "settings"))) {
switch_xml_t param;
for (param = switch_xml_child(settings, "param"); param; param = param->next) {
char *var = (char*)switch_xml_attr_soft(param, "name");
char *val = (char*)switch_xml_attr_soft(param, "value");
if (!strcasecmp(var, "outbound-strategy") && !zstr(val)) {
globals.default_strategy = parse_strategy(val);
} else if (!strcasecmp(var, "odbc-dsn") && !zstr(val)) {
if (switch_database_available(val)) {
switch_set_string(globals.odbc_dsn, val);
} else {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "ODBC IS NOT AVAILABLE!\n");
}
} else if (!strcasecmp(var, "dbname") && !zstr(val)) {
globals.dbname = switch_core_strdup(globals.pool, val);
} else if (!strcasecmp(var, "allow-transcoding") && !zstr(val)) {
globals.allow_transcoding = switch_true(val);
} else if (!strcasecmp(var, "db-pre-trans-execute") && !zstr(val)) {
globals.pre_trans_execute = switch_core_strdup(globals.pool, val);
} else if (!strcasecmp(var, "db-post-trans-execute") && !zstr(val)) {
globals.post_trans_execute = switch_core_strdup(globals.pool, val);
} else if (!strcasecmp(var, "db-inner-pre-trans-execute") && !zstr(val)) {
globals.inner_pre_trans_execute = switch_core_strdup(globals.pool, val);
} else if (!strcasecmp(var, "db-inner-post-trans-execute") && !zstr(val)) {
globals.inner_post_trans_execute = switch_core_strdup(globals.pool, val);
} else if (!strcasecmp(var, "delete-all-outbound-member-on-startup")) {
globals.delete_all_members_on_startup = switch_true(val);
}
}
}
return SWITCH_STATUS_SUCCESS;
}
/*!\brief Load or reload the configuration
*
* On the initial load, non-static members are preserved unless the
* parameter `delete-all-outbound-members-on-startup` is set. The
* parameter `del_all` is ignored in this case.
*
* On reload, non-static members are preserved unless `del_all` is
* set.
*
* \param reload true if we're reloading the config
* \param del_all delete all outbound members when reloading;
* not used unless reload is true
*/
static switch_status_t load_config(int reload, int del_all)
{
switch_xml_t xml, cfg, fifo, fifos, member;
switch_status_t status = SWITCH_STATUS_SUCCESS;
char *sql;
switch_cache_db_handle_t *dbh = NULL;
fifo_node_t *node;
strncpy(globals.hostname, switch_core_get_switchname(), sizeof(globals.hostname) - 1);
globals.dbname = "fifo";
globals.default_strategy = NODE_STRATEGY_RINGALL;
globals.delete_all_members_on_startup = SWITCH_FALSE;
if ((status = read_config_file(&xml, &cfg)) != SWITCH_STATUS_SUCCESS) return status;
if (!(dbh = fifo_get_db_handle())) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_CRIT, "Cannot open DB!\n");
goto done;
}
if (!reload) {
switch_sql_queue_manager_init_name("fifo",
&globals.qm,
2,
!zstr(globals.odbc_dsn) ? globals.odbc_dsn : globals.dbname,
SWITCH_MAX_TRANS,
globals.pre_trans_execute,
globals.post_trans_execute,
globals.inner_pre_trans_execute,
globals.inner_post_trans_execute);
switch_sql_queue_manager_start(globals.qm);
switch_cache_db_test_reactive(dbh, "delete from fifo_outbound where static = 1 or taking_calls < 0 or stop_time < 0",
"drop table fifo_outbound", outbound_sql);
switch_cache_db_test_reactive(dbh, "delete from fifo_bridge", "drop table fifo_bridge", bridge_sql);
switch_cache_db_test_reactive(dbh, "delete from fifo_callers", "drop table fifo_callers", callers_sql);
}
switch_cache_db_release_db_handle(&dbh);
if (!reload) {
char *sql= "update fifo_outbound set start_time=0,stop_time=0,ring_count=0,use_count=0,outbound_call_count=0,outbound_fail_count=0 where static=0";
fifo_execute_sql_queued(&sql, SWITCH_FALSE, SWITCH_TRUE);
fifo_init_use_count();
}
if (reload) {
switch_hash_index_t *hi;
fifo_node_t *node;
void *val;
switch_mutex_lock(globals.mutex);
for (hi = switch_core_hash_first(globals.fifo_hash); hi; hi = switch_core_hash_next(&hi)) {
switch_core_hash_this(hi, NULL, NULL, &val);
if ((node = (fifo_node_t *) val) && node->is_static && node->ready == 1) {
node->ready = -1;
}
}
switch_mutex_unlock(globals.mutex);
}
if ((reload && del_all) || (!reload && globals.delete_all_members_on_startup)) {
sql = switch_mprintf("delete from fifo_outbound where hostname='%q'", globals.hostname);
} else {
sql = switch_mprintf("delete from fifo_outbound where static=1 and hostname='%q'", globals.hostname);
}
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
if (!switch_core_hash_find(globals.fifo_hash, MANUAL_QUEUE_NAME)) {
node = create_node(MANUAL_QUEUE_NAME, 0, globals.sql_mutex);
node->ready = 2;
node->is_static = 0;
}
if ((fifos = switch_xml_child(cfg, "fifos"))) {
for (fifo = switch_xml_child(fifos, "fifo"); fifo; fifo = fifo->next) {
const char *name, *sp;
const char *val;
int i, importance = 0;
if (!(name = switch_xml_attr(fifo, "name"))) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "fifo has no name!\n");
continue;
}
if (!strcasecmp(name, MANUAL_QUEUE_NAME)) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "%s is a reserved name, use another name please.\n", MANUAL_QUEUE_NAME);
continue;
}
if ((val = switch_xml_attr(fifo, "importance")) && !((i = atoi(val)) < 0)) {
importance = i;
}
switch_mutex_lock(globals.mutex);
if (!(node = switch_core_hash_find(globals.fifo_hash, name))) {
node = create_node(name, importance, globals.sql_mutex);
}
if ((val = switch_xml_attr(fifo, "outbound_name"))) {
node->outbound_name = switch_core_strdup(node->pool, val);
}
switch_mutex_unlock(globals.mutex);
switch_assert(node);
switch_mutex_lock(node->mutex);
if ((sp = switch_xml_attr(fifo, "outbound_strategy"))) {
node->outbound_strategy = parse_strategy(sp);
node->has_outbound = 1;
}
node->outbound_per_cycle = 1;
if ((val = switch_xml_attr(fifo, "outbound_per_cycle"))) {
if (!((i = atoi(val)) < 0)) {
node->outbound_per_cycle = i;
}
node->has_outbound = 1;
}
node->outbound_per_cycle_min = 1;
if ((val = switch_xml_attr(fifo, "outbound_per_cycle_min"))) {
if (!((i = atoi(val)) < 0)) {
node->outbound_per_cycle_min = i;
}
}
if ((val = switch_xml_attr(fifo, "retry_delay"))) {
if ((i = atoi(val)) < 0) i = 0;
node->retry_delay = i;
}
node->outbound_priority = 5;
if ((val = switch_xml_attr(fifo, "outbound_priority"))) {
i = atoi(val);
if (!(i < 1 || i > 10)) {
node->outbound_priority = i;
}
node->has_outbound = 1;
}
node->ring_timeout = 60;
if ((val = switch_xml_attr(fifo, "outbound_ring_timeout"))) {
if ((i = atoi(val)) > 10) {
node->ring_timeout = i;
} else {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_CRIT, "Invalid ring_timeout: must be > 10 for queue %s\n", node->name);
}
}
node->default_lag = 30;
if ((val = switch_xml_attr(fifo, "outbound_default_lag"))) {
if ((i = atoi(val)) > 10) {
node->default_lag = i;
} else {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_CRIT, "Invalid default_lag: must be > 10 for queue %s\n", node->name);
}
}
for (member = switch_xml_child(fifo, "member"); member; member = member->next) {
const char *simo, *taking_calls, *timeout, *lag;
int simo_i = 1, taking_calls_i = 1, timeout_i = 60, lag_i = 10;
char digest[SWITCH_MD5_DIGEST_STRING_SIZE] = { 0 };
if (switch_stristr("fifo_outbound_uuid=", member->txt)) {
extract_fifo_outbound_uuid(member->txt, digest, sizeof(digest));
} else {
switch_md5_string(digest, (void *) member->txt, strlen(member->txt));
}
if ((simo = switch_xml_attr_soft(member, "simo"))) {
simo_i = atoi(simo);
}
if ((taking_calls = switch_xml_attr_soft(member, "taking_calls"))
&& (taking_calls_i = atoi(taking_calls)) < 1) {
taking_calls_i = 1;
}
if ((timeout = switch_xml_attr_soft(member, "timeout"))
&& (timeout_i = atoi(timeout)) < 10) {
timeout_i = node->ring_timeout;
}
if ((lag = switch_xml_attr_soft(member, "lag"))
&& (lag_i = atoi(lag)) < 0) {
lag_i = node->default_lag;
}
sql = switch_mprintf("insert into fifo_outbound "
"(uuid, fifo_name, originate_string, simo_count, use_count, timeout, lag, "
"next_avail, expires, static, outbound_call_count, outbound_fail_count, hostname, taking_calls, "
"active_time, inactive_time) "
"values ('%q','%q','%q',%d,%d,%d,%d,0,0,1,0,0,'%q',%d,%ld,0)",
digest, node->name, member->txt, simo_i, 0, timeout_i, lag_i, globals.hostname, taking_calls_i,
(long) switch_epoch_time_now(NULL));
switch_assert(sql);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_FALSE);
node->has_outbound = 1;
node->member_count++;
}
node->ready = 1;
node->is_static = 1;
switch_mutex_unlock(node->mutex);
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_INFO, "%s configured\n", node->name);
}
}
done:
switch_xml_free(xml);
if (reload) {
fifo_node_t *node;
switch_mutex_lock(globals.mutex);
for (node = globals.nodes; node; node = node->next) {
if (node->ready == -1) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_INFO, "%s queued for removal\n", node->name);
switch_core_hash_delete(globals.fifo_hash, node->name);
node->ready = 0;
}
}
switch_mutex_unlock(globals.mutex);
}
return status;
}
static void fifo_member_add(char *fifo_name, char *originate_string, int simo_count, int timeout, int lag, time_t expires, int taking_calls)
{
char digest[SWITCH_MD5_DIGEST_STRING_SIZE] = { 0 };
char *sql, *name_dup, *p;
char outbound_count[80] = "";
callback_t cbt = { 0 };
fifo_node_t *node = NULL;
if (!fifo_name) return;
if (switch_stristr("fifo_outbound_uuid=", originate_string)) {
extract_fifo_outbound_uuid(originate_string, digest, sizeof(digest));
} else {
switch_md5_string(digest, (void *) originate_string, strlen(originate_string));
}
sql = switch_mprintf("delete from fifo_outbound where fifo_name='%q' and uuid = '%q'", fifo_name, digest);
switch_assert(sql);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
switch_mutex_lock(globals.mutex);
if (!(node = switch_core_hash_find(globals.fifo_hash, fifo_name))) {
node = create_node(fifo_name, 0, globals.sql_mutex);
node->ready = 1;
}
switch_mutex_unlock(globals.mutex);
name_dup = strdup(fifo_name);
if ((p = strchr(name_dup, '@'))) {
*p = '\0';
}
sql = switch_mprintf("insert into fifo_outbound "
"(uuid, fifo_name, originate_string, simo_count, use_count, timeout, "
"lag, next_avail, expires, static, outbound_call_count, outbound_fail_count, hostname, taking_calls, active_time, inactive_time) "
"values ('%q','%q','%q',%d,%d,%d,%d,%d,%ld,0,0,0,'%q',%d,%ld,0)",
digest, fifo_name, originate_string, simo_count, 0, timeout, lag, 0, (long) expires, globals.hostname, taking_calls,
(long)switch_epoch_time_now(NULL));
switch_assert(sql);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
free(name_dup);
cbt.buf = outbound_count;
cbt.len = sizeof(outbound_count);
sql = switch_mprintf("select count(*) from fifo_outbound where fifo_name = '%q'", fifo_name);
fifo_execute_sql_callback(globals.sql_mutex, sql, sql2str_callback, &cbt);
node->member_count = atoi(outbound_count);
if (node->member_count > 0) {
node->has_outbound = 1;
} else {
node->has_outbound = 0;
}
switch_safe_free(sql);
}
static void fifo_member_del(char *fifo_name, char *originate_string)
{
char digest[SWITCH_MD5_DIGEST_STRING_SIZE] = { 0 };
char *sql;
char outbound_count[80] = "";
callback_t cbt = { 0 };
fifo_node_t *node = NULL;
if (!fifo_name) return;
if (switch_stristr("fifo_outbound_uuid=", originate_string)) {
extract_fifo_outbound_uuid(originate_string, digest, sizeof(digest));
} else {
switch_md5_string(digest, (void *) originate_string, strlen(originate_string));
}
sql = switch_mprintf("delete from fifo_outbound where fifo_name='%q' and uuid = '%q' and hostname='%q'", fifo_name, digest, globals.hostname);
switch_assert(sql);
fifo_execute_sql_queued(&sql, SWITCH_TRUE, SWITCH_TRUE);
switch_mutex_lock(globals.mutex);
if (!(node = switch_core_hash_find(globals.fifo_hash, fifo_name))) {
node = create_node(fifo_name, 0, globals.sql_mutex);
node->ready = 1;
}
switch_mutex_unlock(globals.mutex);
cbt.buf = outbound_count;
cbt.len = sizeof(outbound_count);
sql = switch_mprintf("select count(*) from fifo_outbound where fifo_name = '%q'", node->name);
fifo_execute_sql_callback(globals.sql_mutex, sql, sql2str_callback, &cbt);
node->member_count = atoi(outbound_count);
if (node->member_count > 0) {
node->has_outbound = 1;
} else {
node->has_outbound = 0;
}
switch_safe_free(sql);
}
#define FIFO_MEMBER_API_SYNTAX "[add <fifo_name> <originate_string> [<simo_count>] [<timeout>] [<lag>] [<expires>] [<taking_calls>] | del <fifo_name> <originate_string>]"
SWITCH_STANDARD_API(fifo_member_api_function)
{
char *fifo_name;
char *originate_string;
int simo_count = 1;
int timeout = 60;
int lag = 5;
int taking_calls = 1;
char *action;
char *mydata = NULL, *argv[8] = { 0 };
int argc;
time_t expires = 0;
if (!globals.running) {
return SWITCH_STATUS_FALSE;
}
if (zstr(cmd)) {
stream->write_function(stream, "-USAGE: %s\n", FIFO_MEMBER_API_SYNTAX);
return SWITCH_STATUS_SUCCESS;
}
mydata = strdup(cmd);
switch_assert(mydata);
argc = switch_separate_string(mydata, ' ', argv, (sizeof(argv) / sizeof(argv[0])));
if (argc < 3) {
stream->write_function(stream, "%s", "-ERR Invalid!\n");
goto done;
}
action = argv[0];
fifo_name = argv[1];
originate_string = argv[2];
if (action && !strcasecmp(action, "add")) {
if (argc > 3) {
simo_count = atoi(argv[3]);
}
if (argc > 4) {
timeout = atoi(argv[4]);
}
if (argc > 5) {
lag = atoi(argv[5]);
}
if (argc > 6) {
expires = switch_epoch_time_now(NULL) + atoi(argv[6]);
}
if (argc > 7) {
taking_calls = atoi(argv[7]);
}
if (simo_count < 0) {
simo_count = 1;
}
if (timeout < 0) {
timeout = 60;
}
if (lag < 0) {
lag = 5;
}
if (taking_calls < 1) {
taking_calls = 1;
}
fifo_member_add(fifo_name, originate_string, simo_count, timeout, lag, expires, taking_calls);
stream->write_function(stream, "%s", "+OK\n");
} else if (action && !strcasecmp(action, "del")) {
fifo_member_del(fifo_name, originate_string);
stream->write_function(stream, "%s", "+OK\n");
} else {
stream->write_function(stream, "%s", "-ERR Invalid!\n");
goto done;
}
done:
free(mydata);
return SWITCH_STATUS_SUCCESS;
}
SWITCH_MODULE_LOAD_FUNCTION(mod_fifo_load)
{
switch_application_interface_t *app_interface;
switch_api_interface_t *commands_api_interface;
switch_status_t status;
/* create/register custom event message type */
if (switch_event_reserve_subclass(FIFO_EVENT) != SWITCH_STATUS_SUCCESS) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Couldn't register subclass %s!", FIFO_EVENT);
return SWITCH_STATUS_TERM;
}
/* Subscribe to presence request events */
if (switch_event_bind_removable(modname, SWITCH_EVENT_PRESENCE_PROBE, SWITCH_EVENT_SUBCLASS_ANY,
pres_event_handler, NULL, &globals.node) != SWITCH_STATUS_SUCCESS) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Couldn't subscribe to presence request events!\n");
return SWITCH_STATUS_GENERR;
}
globals.pool = pool;
switch_core_hash_init(&globals.fifo_hash);
switch_core_hash_init(&globals.caller_orig_hash);
switch_core_hash_init(&globals.consumer_orig_hash);
switch_core_hash_init(&globals.bridge_hash);
switch_core_hash_init(&globals.use_hash);
switch_mutex_init(&globals.caller_orig_mutex, SWITCH_MUTEX_NESTED, globals.pool);
switch_mutex_init(&globals.consumer_orig_mutex, SWITCH_MUTEX_NESTED, globals.pool);
switch_mutex_init(&globals.bridge_mutex, SWITCH_MUTEX_NESTED, globals.pool);
switch_mutex_init(&globals.mutex, SWITCH_MUTEX_NESTED, globals.pool);
switch_mutex_init(&globals.use_mutex, SWITCH_MUTEX_NESTED, globals.pool);
switch_mutex_init(&globals.sql_mutex, SWITCH_MUTEX_NESTED, globals.pool);
globals.running = 1;
if ((status = load_config(0, 1)) != SWITCH_STATUS_SUCCESS) {
switch_event_unbind(&globals.node);
switch_event_free_subclass(FIFO_EVENT);
switch_core_hash_destroy(&globals.fifo_hash);
return status;
}
/* connect my internal structure to the blank pointer passed to me */
*module_interface = switch_loadable_module_create_module_interface(pool, modname);
SWITCH_ADD_APP(app_interface, "fifo", "Park with FIFO", FIFO_DESC, fifo_function, FIFO_USAGE, SAF_NONE);
SWITCH_ADD_APP(app_interface, "fifo_track_call", "Count a call as a fifo call in the manual_calls queue",
"", fifo_track_call_function, "<fifo_outbound_uuid>", SAF_SUPPORT_NOMEDIA);
SWITCH_ADD_API(commands_api_interface, "fifo", "Return data about a fifo", fifo_api_function, FIFO_API_SYNTAX);
SWITCH_ADD_API(commands_api_interface, "fifo_member", "Add members to a fifo", fifo_member_api_function, FIFO_MEMBER_API_SYNTAX);
SWITCH_ADD_API(commands_api_interface, "fifo_add_outbound", "Add outbound members to a fifo", fifo_add_outbound_function, "<node> <url> [<priority>]");
SWITCH_ADD_API(commands_api_interface, "fifo_check_bridge", "check if uuid is in a bridge", fifo_check_bridge_function, "<uuid>|<outbound_id>");
switch_console_set_complete("add fifo list");
switch_console_set_complete("add fifo list_verbose");
switch_console_set_complete("add fifo count");
switch_console_set_complete("add fifo debug");
switch_console_set_complete("add fifo status");
switch_console_set_complete("add fifo has_outbound");
switch_console_set_complete("add fifo importance");
switch_console_set_complete("add fifo reparse");
switch_console_set_complete("add fifo_check_bridge ::console::list_uuid");
start_node_thread(globals.pool);
return SWITCH_STATUS_SUCCESS;
}
/*
Called when the system shuts down
*/
SWITCH_MODULE_SHUTDOWN_FUNCTION(mod_fifo_shutdown)
{
switch_event_t *pop = NULL;
fifo_node_t *node, *this_node;
switch_mutex_t *mutex = globals.mutex;
switch_sql_queue_manager_destroy(&globals.qm);
switch_event_unbind(&globals.node);
switch_event_free_subclass(FIFO_EVENT);
switch_mutex_lock(mutex);
globals.running = 0;
/* Cleanup */
stop_node_thread();
while(globals.threads) {
switch_cond_next();
}
node = globals.nodes;
while(node) {
int x = 0;
this_node = node;
node = node->next;
switch_mutex_lock(this_node->update_mutex);
switch_mutex_lock(this_node->mutex);
for (x = 0; x < MAX_PRI; x++) {
while (fifo_queue_pop(this_node->fifo_list[x], &pop, 2) == SWITCH_STATUS_SUCCESS) {
switch_event_destroy(&pop);
}
}
switch_mutex_unlock(this_node->mutex);
switch_core_hash_delete(globals.fifo_hash, this_node->name);
switch_core_hash_destroy(&this_node->consumer_hash);
switch_mutex_unlock(this_node->update_mutex);
switch_core_destroy_memory_pool(&this_node->pool);
}
switch_core_hash_destroy(&globals.fifo_hash);
switch_core_hash_destroy(&globals.caller_orig_hash);
switch_core_hash_destroy(&globals.consumer_orig_hash);
switch_core_hash_destroy(&globals.bridge_hash);
switch_core_hash_destroy(&globals.use_hash);
memset(&globals, 0, sizeof(globals));
switch_mutex_unlock(mutex);
return SWITCH_STATUS_SUCCESS;
}
/* For Emacs:
* Local Variables:
* mode:c
* indent-tabs-mode:t
* tab-width:4
* c-basic-offset:4
* End:
* For VIM:
* vim:set softtabstop=4 shiftwidth=4 tabstop=4 noet:
*/
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