Commit Graph

1158 Commits

Author SHA1 Message Date
Marc Olivier Chouinard 8bd3513461 mod_callcenter: Add param to change the location or name of the sqlite database like to put it into a ramdisk 2010-10-01 23:01:03 -04:00
Jeff Lenk ecf4e9abcc Part of FS-2742 2010-10-01 15:20:40 -05:00
Jeff Lenk 6741f35028 Part of FS-2742 lang/en/dir/sounds.xml & sound file mismatch
Still need missing files
2010-10-01 14:36:42 -05:00
Anthony Minessale c87b60278e FS-2748 2010-10-01 09:30:32 -05:00
Moises Silva 400c785d4e add rtpip documentation to sangoma_codec.conf.xml 2010-09-30 15:47:01 -04:00
Marc Olivier Chouinard 30b2c6fe90 mod_callcenter: Few default config comment spelling check, thanks Diego 2010-09-21 20:02:37 -04:00
Brian West b834a0e5d0 small typo in an EXAMPLE nothing critical 2010-09-19 16:59:58 -05:00
Brian West 486dcc631a improve defaults to cover more strange scenarios 2010-09-15 15:39:52 -05:00
Brian West 0279261b0b default example to resolve some issues with SCA in cases where host and ip are mixed causing the phone to be confused. 2010-09-13 13:04:46 -05:00
Moises Silva 5bb007889c update sangoma codec XML sample configuration file 2010-09-10 12:15:34 -04:00
Brian West 6875a9718d Adding att_xfer example to default dialplan 2010-09-08 16:33:50 -05:00
Brian West 20ec962a06 Adding att_xfer example to default dialplan 2010-09-08 16:33:45 -05:00
Brian West 4d448c979e move enum to the bottom of default. 2010-09-08 11:57:57 -05:00
Marc Olivier Chouinard 3482f95e72 mod_callcenter: Alot of cleanup. Added max-wait-time and max-wait-time-with-no-agent param to a queue.
max-wait-time : allow to make the caller quit the queue after X number of waited second.  The second one allow
max-wait-time-with-no-agent : This will wait for a range of second with no agent before kicking the member out of the queue.  This allow safe shift change with all agents login out and back in

I've changed the Event value from CC-Name to either CC-Agent or CC-Queue.  So watchout for your current event socket apps.  Sorry about this change.

Lot to be tested in this commit.  Please use Jira to post problems, and new feature request can be added at the bottom of the wiki page.
2010-09-08 00:07:19 -04:00
Mathieu Parent ba3a6ad6c8 Skinny: Rename skinny-default-soft-key-set-set to skinny-soft-key-set-set 2010-09-04 10:14:22 +02:00
Mathieu Parent 07c3c94d7a Skinny: allow skinny-default-soft-key-set-set per device 2010-09-04 10:06:07 +02:00
Mathieu Parent f5a6831ffc Skinny: allow configuration of softkeys via xml
- enhance conf/skinny_profiles/internal.xml
- Sanity checks
  + softKeySet id < 16
  + less than 16 buttons per softKeySet
  + at least the default soft-key-set to load the profile
  + at least one profile to load mod_skinny
- Lower some ERRORs to WARNINGs as they don't prevent module loading
- Default skinny_str2soft_key_event to 0
2010-09-04 09:35:43 +02:00
Mathieu Parent a5cd2df89a Skinny: Handle network-address-change trap event
- add auto-restart param to each profile (if true, ip is automaticaly changed)
- some cleaning (unused args in flush_listener, better logs)
2010-09-03 00:09:10 +02:00
Brian West 7a2c0c339b correct this 2010-09-01 11:49:48 -05:00
Brian West f790cbf20c Ignore Early Media is required here 2010-09-01 11:05:49 -05:00
Marc Olivier Chouinard ab2529d4e1 mod_callcenter: You can now allow caller that have hangup before agent answer to call back and resume their previous position. 2010-08-26 06:19:58 -04:00
Marc Olivier Chouinard 6558276a83 mod_callcenter: Default the level to 0 since the new tier system will wait x second at level 1... just level 0 that will ring agent right away (if set to do so) 2010-08-25 22:00:15 -04:00
Marc Olivier Chouinard 86c9bed758 mod_callcenter: Add tiers rules before jumping to a different level. Also added support for dial-in agent. 2010-08-25 21:40:33 -04:00
Michael S Collins 7642dd2c88 Fix typo (thanks diegoviola) 2010-08-23 14:13:28 -07:00
Marc Olivier Chouinard 8082aa987e mod_callcenter: Added value busy_delay_time and reject_delay_time so we can wait if those 2 occur (Un registred phone are considered as busy). Add a ready_time epoch time when we can contact an again again, fix ring-all (good this time I hope). 2010-08-19 21:43:07 -04:00
Anthony Minessale 5481d9a98c MODSOFIA-86 2010-08-19 18:22:06 -05:00
Brian West 5c93d44094 Merge branch 'master' of git.freeswitch.org:freeswitch 2010-08-17 10:16:57 -05:00
Brian West 0d95f63d74 don't answer the script does 2010-08-17 10:16:43 -05:00
Andrew Thompson a1f19d9123 Create RFC2822_DATE for use in emails. Some clients fail to sort emails properly without a Date: line. 2010-08-17 09:44:36 -05:00
Marc Olivier Chouinard 6980305f3a mod_callcenter: More ODBC changes. It is not a global settings value. Cannot be changed in runtime. 2010-08-14 12:22:11 -04:00
Marc Olivier Chouinard 42436e270c mod_callcenter: Add missing odbc db support (Not tested, please someone test this) 2010-08-14 11:46:34 -04:00
Marc Olivier Chouinard ba09b96d1e mod_callcenter: Initial commit of the mod_callcenter application.
This module is in it early state of developpement.  You can see documentation on the wiki at : http://wiki.freeswitch.org/wiki/Mod_callcenter
For support/comments, please use http://jira.freeswitch.org/ and select the MOD CALLCENTER module.
2010-08-13 09:48:37 -04:00
Anthony Minessale 6b91d451c1 add doc to the config 2010-08-04 09:58:14 -05:00
Mathieu Parent 83181fa2de Skinny use 1100 to 1119 to not conflict with groupdial 2010-07-28 23:57:26 +02:00
Mathieu Rene dc37716a29 mod_hash: oops, that meant to be commented out 2010-07-19 11:37:52 -04:00
Mathieu Rene 51bc65e299 mod_hash: add hash.conf.xml 2010-07-19 11:26:53 -04:00
Andrew Thompson 251d1f0689 Add commented out load directive for mod_erlang_event to modules.conf.xml 2010-07-12 13:08:14 -04:00
Di-Shi Sun 03abefdf07 Changed OSP TCP port from 1080 to 5045. 2010-07-07 15:41:09 +08:00
Di-Shi Sun dbf93daae8 Merge branch 'master' of ssh://git@git.freeswitch.org/freeswitch 2010-07-01 16:26:20 +08:00
Di-Shi Sun 32dbb191fd Added work mode option and support for outbound proxy. 2010-07-01 16:20:10 +08:00
Michael S Collins 6496db07b6 Change last references of 9999 to 9664 for MOH 2010-06-30 12:08:50 -07:00
Moises Silva 13a5f4eee0 update sangoma codec configuration 2010-06-29 22:25:28 -04:00
Anthony Minessale 3f460f1097 conf-update 2010-06-29 09:56:38 -05:00
Brian West ae99b1a706 clean up 2010-06-25 14:10:56 -05:00
System Administrator 4e82098307 Fix demo IVR to use new 919x extension numbers 2010-06-24 18:56:13 -07:00
Mathieu Rene 8ac3bdca6e Add redis backend to limit 2010-06-22 00:16:50 -04:00
Rupa Schomaker e3654d611c mod_lcr: update custom_sql syntax 2010-06-19 20:34:55 -05:00
Rupa Schomaker 61fb1d72ca modules.conf.xml: limit -> db/hash 2010-06-19 19:04:19 -05:00
Mathieu Rene 4e44c977d7 move limit.conf to db.conf 2010-06-19 07:49:34 -05:00
Anthony Minessale 76932995ad update example 2010-06-07 09:33:57 -05:00