![kpfleming](/assets/img/avatar_default.png)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@134086 f38db490-d61c-443f-a65b-d21fe96a405b
231 lines
5.7 KiB
Bash
231 lines
5.7 KiB
Bash
#!/bin/sh
|
|
#
|
|
# Collect support information
|
|
#
|
|
# Copyright (C) 2005, Digium, Inc.
|
|
#
|
|
# Written by John Bigelow (support@digium.com)
|
|
#
|
|
# Distributed under the terms of the GNU General Public
|
|
# License
|
|
#
|
|
|
|
OUTPUT=$HOME/digiuminfo
|
|
|
|
MYUID=$(id -u);
|
|
|
|
if [ $MYUID -ne 0 ]; then
|
|
|
|
echo "You must be root to run this."
|
|
exit 1
|
|
fi
|
|
|
|
clear
|
|
|
|
echo
|
|
echo "This will gather information about your system such as:"
|
|
echo "pci listing, dmesg, running processes, and kernel version"
|
|
echo "This may take up to half a minute to run. Please be patient."
|
|
echo "To continue press 'y', to quit press any other key"
|
|
read ans
|
|
|
|
if [ "$ans" = "y" ]; then
|
|
|
|
rm -f $OUTPUT
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "PCI LIST" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
lspci -vvvb >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "PCI LIST(no lookup)" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
lspci -vvvbn >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "INTERRUPTS" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
cat /proc/interrupts >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "RUNNING PROCESSES" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
ps aux >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "KERNEL VERSION" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
uname -a >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "CPU INFO" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
cat /proc/cpuinfo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "VERSION INFO" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
cat /proc/version >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "CMDLINE INFO" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
cat /proc/cmdline >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "KERNEL CONFIG" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "/lib/modules/$(uname -r)/build/.config:" >> $OUTPUT;
|
|
cat /lib/modules/$(uname -r)/build/.config >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo "/usr/src/linux/.config:" >> $OUTPUT;
|
|
cat /usr/src/linux/.config >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "DAHDI MODULE INFO" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
modinfo /lib/modules/$(uname -r)/dahdi/*.ko >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "OTHER INFO" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "/etc/*issues*:" >> $OUTPUT;
|
|
cat /etc/*issues* >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo "/etc/*release*:" >> $OUTPUT;
|
|
cat /etc/*release* >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo "/etc/*motd*:" >> $OUTPUT;
|
|
cat /etc/*motd* >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "LOADED MODULES" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
lsmod >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "ZTTEST" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
zttest -c 20 >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "DMESG OUTPUT" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
dmesg >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "DMIDECODE" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
dmidecode >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "DAHDI CONFIG" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
grep -v '^#' /etc/dahdi/system.conf >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "CHAN_DAHDI CONFIG" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
grep -v '^;' /etc/asterisk/chan_dahdi.conf >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "EXTENSIONS CONFIG" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
grep -v '^;' /etc/asterisk/extensions.conf >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
echo >> $OUTPUT;
|
|
|
|
else
|
|
echo "terminated";
|
|
exit
|
|
fi
|
|
|
|
clear
|
|
|
|
echo
|
|
echo "Digium may require root level access to the system to help debug";
|
|
echo "the problem you are experiencing. Do you want to provide login";
|
|
echo "information at this time? Please note that if you do so, change";
|
|
echo "your root password to a secure temporary password for Digium support";
|
|
echo "Press 'y' for yes and any other key to exit and save the previous info collected"
|
|
read login
|
|
|
|
if [ "$login" = "y" ]; then
|
|
|
|
echo "------------------" >> $OUTPUT;
|
|
echo "LOGIN INFORMATION" >> $OUTPUT;
|
|
echo "------------------" >> $OUTPUT;
|
|
|
|
echo
|
|
echo "What is your root password?"
|
|
read rootpass
|
|
|
|
echo
|
|
echo "Root pass: "$rootpass >> $OUTPUT
|
|
|
|
echo
|
|
echo "What is your PUBLIC IP address?"
|
|
read ip
|
|
|
|
echo "IP address: "$ip >> $OUTPUT
|
|
|
|
echo
|
|
echo "Please provide any other login information that the technician"
|
|
echo "may need to know to login to the system'(press enter if not)'"
|
|
read adinfo
|
|
|
|
echo "Additional login info: "$adinfo >> $OUTPUT
|
|
|
|
clear
|
|
echo
|
|
echo "All information has been stored in $OUTPUT,"
|
|
echo "Please attach this file to an email case you already"
|
|
echo "have open with Digium Tech Support."
|
|
|
|
else
|
|
clear
|
|
echo
|
|
echo "All information except login info has been stored in $OUTPUT,"
|
|
echo "Please send this file to an email case you already"
|
|
echo "have open with Digium Tech Support."
|
|
exit
|
|
fi
|
|
|
|
|
|
|