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Author SHA1 Message Date
mmichelson f18c0943a0 Merging the queue-penalty branch. In short, this allows one to dynamically adjust
the QUEUE_MAX_PENALTY and the newly introduced QUEUE_MIN_PENALTY during a call depending
on the amount of time passed. The purpose is to allow the call to open up to more (or maybe
just different) members without the caller's losing his place in the queue. See 
configs/queuerules.conf.sample for an example of how to set up queue rules and configs/queues.conf.sample
for how to associate a rule with a queue.

Along with the functional changes, new CLI and manager commands exist to show the rules defined and
there is an additional CLI command to reload the queue rules.

Future enhancements that may be made: support for realtime queue rules and support for dynamically adding
a rule through the manager or CLI. Also a manager command to reload the queue rules (I'll probably write
this myself very soon).



git-svn-id: http://svn.digium.com/svn/asterisk/trunk@94370 f38db490-d61c-443f-a65b-d21fe96a405b
2007-12-21 00:44:17 +00:00
mmichelson 50833920b4 Updating sample queues.conf file to show how multiple periodic announcements
may be specified since this was not documented previously

(closes issue #11432, reported and patched by Laureano)



git-svn-id: http://svn.digium.com/svn/asterisk/trunk@90528 f38db490-d61c-443f-a65b-d21fe96a405b
2007-12-03 16:46:01 +00:00
mmichelson fed34a6362 Adding the queue strategy wrandom
(closes issue #10942, reported and patched by julianjm, documentation changes by me)



git-svn-id: http://svn.digium.com/svn/asterisk/trunk@89070 f38db490-d61c-443f-a65b-d21fe96a405b
2007-11-06 22:36:55 +00:00
mmichelson 8649193a72 Added queue strategy "linear". This strategy is useful for those who always wish for their
phones to be rung in a specific order.

(closes issue #7279, reported and initially patched by diLLec, patch reworked by me)



git-svn-id: http://svn.digium.com/svn/asterisk/trunk@87154 f38db490-d61c-443f-a65b-d21fe96a405b
2007-10-26 15:19:46 +00:00
mmichelson 567a160597 Remove information about the roundrobin strategy from trunk's queues.conf.sample
since it no longer exists



git-svn-id: http://svn.digium.com/svn/asterisk/trunk@87153 f38db490-d61c-443f-a65b-d21fe96a405b
2007-10-26 14:59:31 +00:00
mmichelson 7b69bb8f38 Adding the general option "shared_lastcall" to queues so that a member's wrapuptime
may be used across multiple queues.

(closes issue #9777, reported and patched by eliel)



git-svn-id: http://svn.digium.com/svn/asterisk/trunk@86985 f38db490-d61c-443f-a65b-d21fe96a405b
2007-10-24 21:26:27 +00:00
mmichelson c87faed440 Merged revisions 86032 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4

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r86032 | mmichelson | 2007-10-16 18:35:31 -0500 (Tue, 16 Oct 2007) | 3 lines

Since monitor-join is deprecated now, remove the example from the sample queues.conf file


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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@86033 f38db490-d61c-443f-a65b-d21fe96a405b
2007-10-16 23:36:35 +00:00
mmichelson 07fe72da0e Allow for the position announcement to be turned off if desired.
(closes issue #8515, reported by bruno_rocha, initial patch by bruno_rocha, final patch by qwell)




git-svn-id: http://svn.digium.com/svn/asterisk/trunk@85527 f38db490-d61c-443f-a65b-d21fe96a405b
2007-10-12 20:06:37 +00:00
qwell a6f3537fbb (closes issue #10755)
Reported by: snar
Patches:
      app-queue-cdr-trunk.patch uploaded by snar (license 245)
      queues.conf.patch uploaded by snar (license 245)

Add an updatecdr option to queues.conf, so that if a "member name" is specified,
 the cdr record will be updated with that, rather than the channel.


git-svn-id: http://svn.digium.com/svn/asterisk/trunk@82800 f38db490-d61c-443f-a65b-d21fe96a405b
2007-09-18 16:16:36 +00:00
mmichelson 1eb0030e5a Merged revisions 81886 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4

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r81886 | mmichelson | 2007-09-07 10:25:19 -0500 (Fri, 07 Sep 2007) | 3 lines

Moving the explanation for joinempty to a more appropriate place


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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@81891 f38db490-d61c-443f-a65b-d21fe96a405b
2007-09-07 15:29:23 +00:00
mmichelson 55975dd756 Added note to sample queues.conf file to line up with most recent change regarding setinterfacevar.
MEMBERREALTIME indicates whether a member is realtime.



git-svn-id: http://svn.digium.com/svn/asterisk/trunk@81388 f38db490-d61c-443f-a65b-d21fe96a405b
2007-08-30 18:52:44 +00:00
file d7dbf9a8e4 Merged revisions 78951 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4

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r78951 | file | 2007-08-10 10:49:19 -0300 (Fri, 10 Aug 2007) | 4 lines

(closes issue #10422)
Reported by: bhowell
Add note to sample configuration about module load order and how it can cause perfectly good queue members to be marked as invalid.

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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@78952 f38db490-d61c-443f-a65b-d21fe96a405b
2007-08-10 13:50:58 +00:00
qwell 283581ec77 oops - silly typo there
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@64273 f38db490-d61c-443f-a65b-d21fe96a405b
2007-05-14 18:14:56 +00:00
qwell 589c4d6e38 Don't allow rounding seconds to weird values that may cause "unexpected" results.
Issue 9514.


git-svn-id: http://svn.digium.com/svn/asterisk/trunk@64263 f38db490-d61c-443f-a65b-d21fe96a405b
2007-05-14 18:08:54 +00:00
russell 8464c2591f Add a min-announce-frequency option to queues.conf which allows you to control the
minimum amount of time between queue announcements for use when the caller's queue
position changes frequently.
(issue #9604, patch by Matthew Roth)


git-svn-id: http://svn.digium.com/svn/asterisk/trunk@62242 f38db490-d61c-443f-a65b-d21fe96a405b
2007-04-27 22:08:54 +00:00
file 46489d816d Add 'loose' option to joinempty and leavewhenempty which is almost exactly like 'strict' except it does not count paused queue members as unavailable. (issue #8263 reported by gnarf)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@47567 f38db490-d61c-443f-a65b-d21fe96a405b
2006-11-13 18:23:55 +00:00
bweschke 918ad53191 * Added option to run macro when a queue member is connected to a caller,
see queues.conf.sample for details.
  * Added QUEUE_VARIABLES function to set queue variables added setqueuevar and
    setqueueentryvar options for each queue, see queues.conf.sample for details.
								(#8216, jmls reported and submitted)



git-svn-id: http://svn.digium.com/svn/asterisk/trunk@46369 f38db490-d61c-443f-a65b-d21fe96a405b
2006-10-27 18:59:16 +00:00
file 4e267250cc Expand setinterfacevar option to also set a variable, MEMBERNAME, which contains the member's name. (issue #8046 reported by jmls)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@44218 f38db490-d61c-443f-a65b-d21fe96a405b
2006-10-02 20:58:48 +00:00
file 7e93d0bc48 Add option 'keepstats' which will keep queue statistics during a reload. (issue #7908 reported by jmls)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@44150 f38db490-d61c-443f-a65b-d21fe96a405b
2006-10-02 15:40:38 +00:00
russell 0d7787908b Merged revisions 44111 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4

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r44111 | russell | 2006-10-01 11:20:12 -0400 (Sun, 01 Oct 2006) | 11 lines

Merged revisions 44110 via svnmerge from 
https://origsvn.digium.com/svn/asterisk/branches/1.2

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r44110 | russell | 2006-10-01 11:19:23 -0400 (Sun, 01 Oct 2006) | 3 lines

Fix the name of the "eventmemberstatus" option in the sample queues.conf
(issue #8065, adamg)

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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@44112 f38db490-d61c-443f-a65b-d21fe96a405b
2006-10-01 15:20:50 +00:00
qwell 96e43c825c Document member name logging functionality.
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@43327 f38db490-d61c-443f-a65b-d21fe96a405b
2006-09-20 14:47:59 +00:00
tilghman 9b9ca6cac5 Merged revisions 42716 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.2

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r42716 | tilghman | 2006-09-11 11:39:06 -0500 (Mon, 11 Sep 2006) | 2 lines

Spelling/grammar fixes (Issue 7929)

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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@42717 f38db490-d61c-443f-a65b-d21fe96a405b
2006-09-11 16:41:49 +00:00
kpfleming 6049bb6539 merge Russell's 'hold_handling' branch, finally implementing music-on-hold handling the way it was decided at AstriDevCon Europe 2006 (and the way people really want it to be)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@37988 f38db490-d61c-443f-a65b-d21fe96a405b
2006-07-19 20:44:39 +00:00
kpfleming 78d0b626cc Merged revisions 36253-36254 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.2

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r36253 | kpfleming | 2006-06-29 02:19:27 -0500 (Thu, 29 Jun 2006) | 2 lines

add documentation for peer-specific 'outboundproxy' setting

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r36254 | kpfleming | 2006-06-29 02:19:54 -0500 (Thu, 29 Jun 2006) | 2 lines

clarify documentation for 'persistentmembers' setting

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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@36262 f38db490-d61c-443f-a65b-d21fe96a405b
2006-06-29 08:01:08 +00:00
tilghman b9f8ed29d0 Bug 6589 - option to display channel variables in queue events
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@35504 f38db490-d61c-443f-a65b-d21fe96a405b
2006-06-22 15:43:02 +00:00
bweschke f6834bc595 Integrate the MixMonitor functionality (introduced in 1.2) as an option for recording queue member conversations with callers. #7084
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@25076 f38db490-d61c-443f-a65b-d21fe96a405b
2006-05-05 22:02:38 +00:00
bweschke e5a27552d2 Allow for the execution of an AGI to the caller's channel right before they get bridged with the queue member that is going to take their call. Add the option to set a MEMBERINTERFACE variable on the caller's channel that will contain the interface of the queue member that is going to/did take the call. #6843
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@25056 f38db490-d61c-443f-a65b-d21fe96a405b
2006-05-05 21:22:45 +00:00
bweschke 165047114f Fix autofill behavior in app_queue and document it's functionality in queues.conf.sample and UPGRADE.txt
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@24543 f38db490-d61c-443f-a65b-d21fe96a405b
2006-05-03 20:01:30 +00:00
oej e1dbe866be Formatting fixes
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@17864 f38db490-d61c-443f-a65b-d21fe96a405b
2006-04-06 15:41:37 +00:00
bweschke 7db2c192b0 Provide warning about current behavior of autofill = yes
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@16673 f38db490-d61c-443f-a65b-d21fe96a405b
2006-03-31 13:51:37 +00:00
kpfleming f0d3db9337 add option to avoid calling members whose channels are 'in use' (issue #6315, plus documentation)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@10163 f38db490-d61c-443f-a65b-d21fe96a405b
2006-02-15 02:52:19 +00:00
mogorman dd0de59245 changed some settings to app_args and some code
cleaning patch 6267


git-svn-id: http://svn.digium.com/svn/asterisk/trunk@8495 f38db490-d61c-443f-a65b-d21fe96a405b
2006-01-23 17:23:22 +00:00
mogorman d1792564f7 added two new features to meetme, autofill and
autopause.  thanks twisted from 5577


git-svn-id: http://svn.digium.com/svn/asterisk/trunk@8060 f38db490-d61c-443f-a65b-d21fe96a405b
2006-01-13 17:39:56 +00:00
kpfleming 24c1e3c222 git-svn-id: http://svn.digium.com/svn/asterisk/trunk@7221 f38db490-d61c-443f-a65b-d21fe96a405b 2005-11-29 18:24:39 +00:00
kpfleming 024f2617d8 make sample config files easier to ready (issue #5371)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@6720 f38db490-d61c-443f-a65b-d21fe96a405b
2005-10-04 22:51:59 +00:00
kpfleming 7f21f65499 correct terminology (issue #5100)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@6510 f38db490-d61c-443f-a65b-d21fe96a405b
2005-09-02 19:27:01 +00:00
markster ef9e1e9d83 Add periodic announcement (bug #4677 with mods)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@6248 f38db490-d61c-443f-a65b-d21fe96a405b
2005-07-31 22:07:58 +00:00
kpfleming 8dfde59f95 rename SetVar application to Set, deprecate SetVar
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5688 f38db490-d61c-443f-a65b-d21fe96a405b
2005-05-15 23:32:38 +00:00
russell eba9824400 correct descriptions for joinempty options (bug #3979)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5447 f38db490-d61c-443f-a65b-d21fe96a405b
2005-04-11 03:33:33 +00:00
markster f106d08166 Add option to mask certain high frequency events (bug #3707)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5444 f38db490-d61c-443f-a65b-d21fe96a405b
2005-04-11 02:04:08 +00:00
kpfleming 4c012d7a1f correct queue sample config file (bug #3964)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5415 f38db490-d61c-443f-a65b-d21fe96a405b
2005-04-05 21:42:40 +00:00
markster d55d17a494 Fix a bunch of const stuff, merge queue changes, add experimental "hybrid" DTMF mode
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5293 f38db490-d61c-443f-a65b-d21fe96a405b
2005-03-28 20:48:24 +00:00
markster 484d9d791f Add timeoutrestart option (bug #3656)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5135 f38db490-d61c-443f-a65b-d21fe96a405b
2005-03-04 00:59:58 +00:00
markster 19a58256e4 Update documentation on agent groups (bug #3652)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5134 f38db490-d61c-443f-a65b-d21fe96a405b
2005-03-04 00:54:22 +00:00
markster f8e7d2c88e Merge weight option (bug #3038)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@4698 f38db490-d61c-443f-a65b-d21fe96a405b
2005-01-07 04:05:22 +00:00
markster f79a9b227b Fix formatting etc in queues (bug #3159)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@4640 f38db490-d61c-443f-a65b-d21fe96a405b
2005-01-03 01:42:37 +00:00
markster be7c21bde0 Rename musiconhold option for consistency (bug #3163)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@4639 f38db490-d61c-443f-a65b-d21fe96a405b
2005-01-03 01:37:44 +00:00
markster 5eff2c8edd Add persistent dynamic queue member support (bug #2929)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@4390 f38db490-d61c-443f-a65b-d21fe96a405b
2004-12-06 05:54:16 +00:00
markster 38d817b90e Merge member delay patch (bug #2563)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@3904 f38db490-d61c-443f-a65b-d21fe96a405b
2004-10-03 20:37:09 +00:00
markster c27495c54c Add reporting of actual hold time (bug #2564)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@3900 f38db490-d61c-443f-a65b-d21fe96a405b
2004-10-03 16:46:06 +00:00