mmichelson
f18c0943a0
Merging the queue-penalty branch. In short, this allows one to dynamically adjust
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the QUEUE_MAX_PENALTY and the newly introduced QUEUE_MIN_PENALTY during a call depending
on the amount of time passed. The purpose is to allow the call to open up to more (or maybe
just different) members without the caller's losing his place in the queue. See
configs/queuerules.conf.sample for an example of how to set up queue rules and configs/queues.conf.sample
for how to associate a rule with a queue.
Along with the functional changes, new CLI and manager commands exist to show the rules defined and
there is an additional CLI command to reload the queue rules.
Future enhancements that may be made: support for realtime queue rules and support for dynamically adding
a rule through the manager or CLI. Also a manager command to reload the queue rules (I'll probably write
this myself very soon).
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@94370 f38db490-d61c-443f-a65b-d21fe96a405b
2007-12-21 00:44:17 +00:00
mmichelson
50833920b4
Updating sample queues.conf file to show how multiple periodic announcements
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may be specified since this was not documented previously
(closes issue #11432 , reported and patched by Laureano)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@90528 f38db490-d61c-443f-a65b-d21fe96a405b
2007-12-03 16:46:01 +00:00
mmichelson
fed34a6362
Adding the queue strategy wrandom
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(closes issue #10942 , reported and patched by julianjm, documentation changes by me)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@89070 f38db490-d61c-443f-a65b-d21fe96a405b
2007-11-06 22:36:55 +00:00
mmichelson
8649193a72
Added queue strategy "linear". This strategy is useful for those who always wish for their
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phones to be rung in a specific order.
(closes issue #7279 , reported and initially patched by diLLec, patch reworked by me)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@87154 f38db490-d61c-443f-a65b-d21fe96a405b
2007-10-26 15:19:46 +00:00
mmichelson
567a160597
Remove information about the roundrobin strategy from trunk's queues.conf.sample
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since it no longer exists
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@87153 f38db490-d61c-443f-a65b-d21fe96a405b
2007-10-26 14:59:31 +00:00
mmichelson
7b69bb8f38
Adding the general option "shared_lastcall" to queues so that a member's wrapuptime
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may be used across multiple queues.
(closes issue #9777 , reported and patched by eliel)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@86985 f38db490-d61c-443f-a65b-d21fe96a405b
2007-10-24 21:26:27 +00:00
mmichelson
c87faed440
Merged revisions 86032 via svnmerge from
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https://origsvn.digium.com/svn/asterisk/branches/1.4
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r86032 | mmichelson | 2007-10-16 18:35:31 -0500 (Tue, 16 Oct 2007) | 3 lines
Since monitor-join is deprecated now, remove the example from the sample queues.conf file
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@86033 f38db490-d61c-443f-a65b-d21fe96a405b
2007-10-16 23:36:35 +00:00
mmichelson
07fe72da0e
Allow for the position announcement to be turned off if desired.
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(closes issue #8515 , reported by bruno_rocha, initial patch by bruno_rocha, final patch by qwell)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@85527 f38db490-d61c-443f-a65b-d21fe96a405b
2007-10-12 20:06:37 +00:00
qwell
a6f3537fbb
(closes issue #10755 )
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Reported by: snar
Patches:
app-queue-cdr-trunk.patch uploaded by snar (license 245)
queues.conf.patch uploaded by snar (license 245)
Add an updatecdr option to queues.conf, so that if a "member name" is specified,
the cdr record will be updated with that, rather than the channel.
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@82800 f38db490-d61c-443f-a65b-d21fe96a405b
2007-09-18 16:16:36 +00:00
mmichelson
1eb0030e5a
Merged revisions 81886 via svnmerge from
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https://origsvn.digium.com/svn/asterisk/branches/1.4
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r81886 | mmichelson | 2007-09-07 10:25:19 -0500 (Fri, 07 Sep 2007) | 3 lines
Moving the explanation for joinempty to a more appropriate place
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@81891 f38db490-d61c-443f-a65b-d21fe96a405b
2007-09-07 15:29:23 +00:00
mmichelson
55975dd756
Added note to sample queues.conf file to line up with most recent change regarding setinterfacevar.
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MEMBERREALTIME indicates whether a member is realtime.
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@81388 f38db490-d61c-443f-a65b-d21fe96a405b
2007-08-30 18:52:44 +00:00
file
d7dbf9a8e4
Merged revisions 78951 via svnmerge from
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https://origsvn.digium.com/svn/asterisk/branches/1.4
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r78951 | file | 2007-08-10 10:49:19 -0300 (Fri, 10 Aug 2007) | 4 lines
(closes issue #10422 )
Reported by: bhowell
Add note to sample configuration about module load order and how it can cause perfectly good queue members to be marked as invalid.
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@78952 f38db490-d61c-443f-a65b-d21fe96a405b
2007-08-10 13:50:58 +00:00
qwell
283581ec77
oops - silly typo there
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@64273 f38db490-d61c-443f-a65b-d21fe96a405b
2007-05-14 18:14:56 +00:00
qwell
589c4d6e38
Don't allow rounding seconds to weird values that may cause "unexpected" results.
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Issue 9514.
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@64263 f38db490-d61c-443f-a65b-d21fe96a405b
2007-05-14 18:08:54 +00:00
russell
8464c2591f
Add a min-announce-frequency option to queues.conf which allows you to control the
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minimum amount of time between queue announcements for use when the caller's queue
position changes frequently.
(issue #9604 , patch by Matthew Roth)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@62242 f38db490-d61c-443f-a65b-d21fe96a405b
2007-04-27 22:08:54 +00:00
file
46489d816d
Add 'loose' option to joinempty and leavewhenempty which is almost exactly like 'strict' except it does not count paused queue members as unavailable. (issue #8263 reported by gnarf)
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@47567 f38db490-d61c-443f-a65b-d21fe96a405b
2006-11-13 18:23:55 +00:00
bweschke
918ad53191
* Added option to run macro when a queue member is connected to a caller,
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see queues.conf.sample for details.
* Added QUEUE_VARIABLES function to set queue variables added setqueuevar and
setqueueentryvar options for each queue, see queues.conf.sample for details.
(#8216 , jmls reported and submitted)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@46369 f38db490-d61c-443f-a65b-d21fe96a405b
2006-10-27 18:59:16 +00:00
file
4e267250cc
Expand setinterfacevar option to also set a variable, MEMBERNAME, which contains the member's name. (issue #8046 reported by jmls)
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@44218 f38db490-d61c-443f-a65b-d21fe96a405b
2006-10-02 20:58:48 +00:00
file
7e93d0bc48
Add option 'keepstats' which will keep queue statistics during a reload. (issue #7908 reported by jmls)
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@44150 f38db490-d61c-443f-a65b-d21fe96a405b
2006-10-02 15:40:38 +00:00
russell
0d7787908b
Merged revisions 44111 via svnmerge from
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https://origsvn.digium.com/svn/asterisk/branches/1.4
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r44111 | russell | 2006-10-01 11:20:12 -0400 (Sun, 01 Oct 2006) | 11 lines
Merged revisions 44110 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.2
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r44110 | russell | 2006-10-01 11:19:23 -0400 (Sun, 01 Oct 2006) | 3 lines
Fix the name of the "eventmemberstatus" option in the sample queues.conf
(issue #8065 , adamg)
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@44112 f38db490-d61c-443f-a65b-d21fe96a405b
2006-10-01 15:20:50 +00:00
qwell
96e43c825c
Document member name logging functionality.
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@43327 f38db490-d61c-443f-a65b-d21fe96a405b
2006-09-20 14:47:59 +00:00
tilghman
9b9ca6cac5
Merged revisions 42716 via svnmerge from
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https://origsvn.digium.com/svn/asterisk/branches/1.2
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r42716 | tilghman | 2006-09-11 11:39:06 -0500 (Mon, 11 Sep 2006) | 2 lines
Spelling/grammar fixes (Issue 7929)
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@42717 f38db490-d61c-443f-a65b-d21fe96a405b
2006-09-11 16:41:49 +00:00
kpfleming
6049bb6539
merge Russell's 'hold_handling' branch, finally implementing music-on-hold handling the way it was decided at AstriDevCon Europe 2006 (and the way people really want it to be)
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@37988 f38db490-d61c-443f-a65b-d21fe96a405b
2006-07-19 20:44:39 +00:00
kpfleming
78d0b626cc
Merged revisions 36253-36254 via svnmerge from
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https://origsvn.digium.com/svn/asterisk/branches/1.2
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r36253 | kpfleming | 2006-06-29 02:19:27 -0500 (Thu, 29 Jun 2006) | 2 lines
add documentation for peer-specific 'outboundproxy' setting
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r36254 | kpfleming | 2006-06-29 02:19:54 -0500 (Thu, 29 Jun 2006) | 2 lines
clarify documentation for 'persistentmembers' setting
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@36262 f38db490-d61c-443f-a65b-d21fe96a405b
2006-06-29 08:01:08 +00:00
tilghman
b9f8ed29d0
Bug 6589 - option to display channel variables in queue events
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@35504 f38db490-d61c-443f-a65b-d21fe96a405b
2006-06-22 15:43:02 +00:00
bweschke
f6834bc595
Integrate the MixMonitor functionality (introduced in 1.2) as an option for recording queue member conversations with callers. #7084
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@25076 f38db490-d61c-443f-a65b-d21fe96a405b
2006-05-05 22:02:38 +00:00
bweschke
e5a27552d2
Allow for the execution of an AGI to the caller's channel right before they get bridged with the queue member that is going to take their call. Add the option to set a MEMBERINTERFACE variable on the caller's channel that will contain the interface of the queue member that is going to/did take the call. #6843
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@25056 f38db490-d61c-443f-a65b-d21fe96a405b
2006-05-05 21:22:45 +00:00
bweschke
165047114f
Fix autofill behavior in app_queue and document it's functionality in queues.conf.sample and UPGRADE.txt
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@24543 f38db490-d61c-443f-a65b-d21fe96a405b
2006-05-03 20:01:30 +00:00
oej
e1dbe866be
Formatting fixes
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@17864 f38db490-d61c-443f-a65b-d21fe96a405b
2006-04-06 15:41:37 +00:00
bweschke
7db2c192b0
Provide warning about current behavior of autofill = yes
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@16673 f38db490-d61c-443f-a65b-d21fe96a405b
2006-03-31 13:51:37 +00:00
kpfleming
f0d3db9337
add option to avoid calling members whose channels are 'in use' (issue #6315 , plus documentation)
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@10163 f38db490-d61c-443f-a65b-d21fe96a405b
2006-02-15 02:52:19 +00:00
mogorman
dd0de59245
changed some settings to app_args and some code
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cleaning patch 6267
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@8495 f38db490-d61c-443f-a65b-d21fe96a405b
2006-01-23 17:23:22 +00:00
mogorman
d1792564f7
added two new features to meetme, autofill and
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autopause. thanks twisted from 5577
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@8060 f38db490-d61c-443f-a65b-d21fe96a405b
2006-01-13 17:39:56 +00:00
kpfleming
24c1e3c222
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@7221 f38db490-d61c-443f-a65b-d21fe96a405b
2005-11-29 18:24:39 +00:00
kpfleming
024f2617d8
make sample config files easier to ready (issue #5371 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@6720 f38db490-d61c-443f-a65b-d21fe96a405b
2005-10-04 22:51:59 +00:00
kpfleming
7f21f65499
correct terminology (issue #5100 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@6510 f38db490-d61c-443f-a65b-d21fe96a405b
2005-09-02 19:27:01 +00:00
markster
ef9e1e9d83
Add periodic announcement (bug #4677 with mods)
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@6248 f38db490-d61c-443f-a65b-d21fe96a405b
2005-07-31 22:07:58 +00:00
kpfleming
8dfde59f95
rename SetVar application to Set, deprecate SetVar
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5688 f38db490-d61c-443f-a65b-d21fe96a405b
2005-05-15 23:32:38 +00:00
russell
eba9824400
correct descriptions for joinempty options (bug #3979 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5447 f38db490-d61c-443f-a65b-d21fe96a405b
2005-04-11 03:33:33 +00:00
markster
f106d08166
Add option to mask certain high frequency events (bug #3707 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5444 f38db490-d61c-443f-a65b-d21fe96a405b
2005-04-11 02:04:08 +00:00
kpfleming
4c012d7a1f
correct queue sample config file (bug #3964 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5415 f38db490-d61c-443f-a65b-d21fe96a405b
2005-04-05 21:42:40 +00:00
markster
d55d17a494
Fix a bunch of const stuff, merge queue changes, add experimental "hybrid" DTMF mode
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5293 f38db490-d61c-443f-a65b-d21fe96a405b
2005-03-28 20:48:24 +00:00
markster
484d9d791f
Add timeoutrestart option (bug #3656 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5135 f38db490-d61c-443f-a65b-d21fe96a405b
2005-03-04 00:59:58 +00:00
markster
19a58256e4
Update documentation on agent groups (bug #3652 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@5134 f38db490-d61c-443f-a65b-d21fe96a405b
2005-03-04 00:54:22 +00:00
markster
f8e7d2c88e
Merge weight option (bug #3038 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@4698 f38db490-d61c-443f-a65b-d21fe96a405b
2005-01-07 04:05:22 +00:00
markster
f79a9b227b
Fix formatting etc in queues (bug #3159 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@4640 f38db490-d61c-443f-a65b-d21fe96a405b
2005-01-03 01:42:37 +00:00
markster
be7c21bde0
Rename musiconhold option for consistency (bug #3163 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@4639 f38db490-d61c-443f-a65b-d21fe96a405b
2005-01-03 01:37:44 +00:00
markster
5eff2c8edd
Add persistent dynamic queue member support (bug #2929 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@4390 f38db490-d61c-443f-a65b-d21fe96a405b
2004-12-06 05:54:16 +00:00
markster
38d817b90e
Merge member delay patch (bug #2563 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@3904 f38db490-d61c-443f-a65b-d21fe96a405b
2004-10-03 20:37:09 +00:00
markster
c27495c54c
Add reporting of actual hold time (bug #2564 )
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git-svn-id: http://svn.digium.com/svn/asterisk/trunk@3900 f38db490-d61c-443f-a65b-d21fe96a405b
2004-10-03 16:46:06 +00:00