dect
/
asterisk
Archived
13
0
Fork 0
Code Releases Activity

Merged revisions 189203 via svnmerge from 

https://origsvn.digium.com/svn/asterisk/branches/1.4

........
  r189203 | dvossel | 2009-04-17 20:27:19 -0500 (Fri, 17 Apr 2009) | 12 lines
  
  Fixed autologoff in agents.conf not working when agent logs in via AgentLogin app
  
  An agent logs in by calling an extension that calls the AgentLogin app.  In agents.conf ackcall=always is set, so when they get a call they have the choice to either acknowledge it or ignore it.  autologoff=10 is set as well, so if the agent ignores the call over 10sec one may assume that the agent should be logged out (and in this case hungup on as well), but this was not happening.
  
  (closes issue #14091)
  Reported by: evandro
  Patches:
        autologoff.diff uploaded by dvossel (license 671)
  
  Review: http://reviewboard.digium.com/r/225/
........


git-svn-id: http://svn.digium.com/svn/asterisk/trunk@189204 f38db490-d61c-443f-a65b-d21fe96a405b
This commit is contained in:
dvossel 2009-04-18 01:28:45 +00:00
parent 7c43851bcf
commit 9e81144969
1 changed files with 63 additions and 51 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

114
channels/chan_agent.c
View File

@ -318,6 +318,7 @@ static void set_agentbycallerid(const char *callerid, const char *agent);
static char *complete_agent_logoff_cmd(const char *line, const char *word, int pos, int state);
static struct ast_channel* agent_get_base_channel(struct ast_channel *chan);
static int agent_set_base_channel(struct ast_channel *chan, struct ast_channel *base);
static int agent_logoff(const char *agent, int soft);
/*! \brief Channel interface description for PBX integration */
static const struct ast_channel_tech agent_tech = {
@ -520,8 +521,12 @@ static struct ast_frame *agent_read(struct ast_channel *ast)
struct ast_frame *f = NULL;
static struct ast_frame answer_frame = { AST_FRAME_CONTROL, AST_CONTROL_ANSWER };
const char *status;
ast_mutex_lock(&p->lock);
int cur_time = time(NULL);
ast_mutex_lock(&p->lock);
CHECK_FORMATS(ast, p);
if (!p->start) {
p->start = cur_time;
}
if (p->chan) {
ast_copy_flags(p->chan, ast, AST_FLAG_EXCEPTION);
p->chan->fdno = (ast->fdno == AST_AGENT_FD) ? AST_TIMING_FD : ast->fdno;
@ -538,19 +543,16 @@ static struct ast_frame *agent_read(struct ast_channel *ast)
if (p->chan)
ast_debug(1, "Bridge on '%s' being cleared (2)\n", p->chan->name);
if (p->owner->_state != AST_STATE_UP) {
int howlong = time(NULL) - p->start;
if (p->autologoff && howlong > p->autologoff) {
long logintime = time(NULL) - p->loginstart;
int howlong = cur_time - p->start;
if (p->autologoff && howlong >= p->autologoff) {
p->loginstart = 0;
ast_log(LOG_NOTICE, "Agent '%s' didn't answer/confirm within %d seconds (waited %d)\n", p->name, p->autologoff, howlong);
agent_logoff_maintenance(p, p->loginchan, logintime, ast->uniqueid, "Autologoff");
if (persistent_agents)
dump_agents();
agent_logoff_maintenance(p, p->loginchan, (cur_time = p->loginstart), ast->uniqueid, "Autologoff");
}
}
status = pbx_builtin_getvar_helper(p->chan, "CHANLOCALSTATUS");
if (autologoffunavail && status && !strcasecmp(status, "CHANUNAVAIL")) {
long logintime = time(NULL) - p->loginstart;
long logintime = cur_time - p->loginstart;
p->loginstart = 0;
ast_log(LOG_NOTICE, "Agent read: '%s' is not available now, auto logoff\n", p->name);
agent_logoff_maintenance(p, p->loginchan, logintime, ast->uniqueid, "Chanunavail");
@ -563,28 +565,38 @@ static struct ast_frame *agent_read(struct ast_channel *ast)
ast_devstate_changed(AST_DEVICE_UNAVAILABLE, "Agent/%s", p->agent);
p->acknowledged = 0;
}
} else {
/* if acknowledgement is not required, and the channel is up, we may have missed
an AST_CONTROL_ANSWER (if there was one), so mark the call acknowledged anyway */
if (!p->ackcall && !p->acknowledged && p->chan && (p->chan->_state == AST_STATE_UP))
p->acknowledged = 1;
switch (f->frametype) {
case AST_FRAME_CONTROL:
if (f->subclass == AST_CONTROL_ANSWER) {
if (p->ackcall) {
ast_verb(3, "%s answered, waiting for '%c' to acknowledge\n", p->chan->name, p->acceptdtmf);
/* Don't pass answer along */
ast_frfree(f);
f = &ast_null_frame;
} else {
p->acknowledged = 1;
/* Use the builtin answer frame for the
} else {
/* if acknowledgement is not required, and the channel is up, we may have missed
an AST_CONTROL_ANSWER (if there was one), so mark the call acknowledged anyway */
if (!p->ackcall && !p->acknowledged && p->chan && (p->chan->_state == AST_STATE_UP)) {
p->acknowledged = 1;
}
if (!p->acknowledged) {
int howlong = cur_time - p->start;
if (p->autologoff && (howlong >= p->autologoff)) {
ast_log(LOG_NOTICE, "Agent '%s' didn't answer/confirm within %d seconds (waited %d)\n", p->name, p->autologoff, howlong);
agent_logoff_maintenance(p, p->loginchan, (cur_time - p->loginstart), ast->uniqueid, "Autologoff");
agent_logoff(p->agent, 0);
}
}
switch (f->frametype) {
case AST_FRAME_CONTROL:
if (f->subclass == AST_CONTROL_ANSWER) {
if (p->ackcall) {
ast_verb(3, "%s answered, waiting for '%c' to acknowledge\n", p->chan->name, p->acceptdtmf);
/* Don't pass answer along */
ast_frfree(f);
f = &ast_null_frame;
} else {
p->acknowledged = 1;
/* Use the builtin answer frame for the
recording start check below. */
ast_frfree(f);
f = &answer_frame;
}
}
break;
ast_frfree(f);
f = &answer_frame;
}
}
break;
case AST_FRAME_DTMF_BEGIN:
/*ignore DTMF begin's as it can cause issues with queue announce files*/
if((!p->acknowledged && f->subclass == p->acceptdtmf) || (f->subclass == p->enddtmf && endcall)){
@ -592,30 +604,30 @@ static struct ast_frame *agent_read(struct ast_channel *ast)
f = &ast_null_frame;
}
break;
case AST_FRAME_DTMF_END:
if (!p->acknowledged && (f->subclass == p->acceptdtmf)) {
ast_verb(3, "%s acknowledged\n", p->chan->name);
p->acknowledged = 1;
ast_frfree(f);
f = &answer_frame;
} else if (f->subclass == p->enddtmf && endcall) {
/* terminates call */
ast_frfree(f);
f = NULL;
}
break;
case AST_FRAME_VOICE:
case AST_FRAME_VIDEO:
/* don't pass voice or video until the call is acknowledged */
if (!p->acknowledged) {
ast_frfree(f);
f = &ast_null_frame;
}
case AST_FRAME_DTMF_END:
if (!p->acknowledged && (f->subclass == p->acceptdtmf)) {
ast_verb(3, "%s acknowledged\n", p->chan->name);
p->acknowledged = 1;
ast_frfree(f);
f = &answer_frame;
} else if (f->subclass == p->enddtmf && endcall) {
/* terminates call */
ast_frfree(f);
f = NULL;
}
break;
case AST_FRAME_VOICE:
case AST_FRAME_VIDEO:
/* don't pass voice or video until the call is acknowledged */
if (!p->acknowledged) {
ast_frfree(f);
f = &ast_null_frame;
}
default:
/* pass everything else on through */
break;
}
}
}
}
CLEANUP(ast,p);
if (p->chan && !p->chan->_bridge) {
@ -1642,7 +1654,7 @@ static void agent_logoff_maintenance(struct agent_pvt *p, char *loginchan, long
p->logincallerid[0] = '\0';
ast_devstate_changed(AST_DEVICE_UNAVAILABLE, "Agent/%s", p->agent);
if (persistent_agents)
dump_agents();
dump_agents();
}