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Log hold time and talktime in queue_log when blind transfers are made by queue members. #7038 (alphaqueue) w/documentation mods added 

git-svn-id: http://svn.digium.com/svn/asterisk/trunk@24565 f38db490-d61c-443f-a65b-d21fe96a405b
This commit is contained in:
bweschke 2006-05-03 20:31:58 +00:00
parent 24fcc70d3b
commit 0e6d1249c7
2 changed files with 9 additions and 3 deletions
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3
apps/app_queue.c
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@ -2314,7 +2314,8 @@ static int try_calling(struct queue_ent *qe, const char *options, char *announce
bridge = ast_bridge_call(qe->chan,peer, &bridge_config);
if (strcasecmp(oldcontext, qe->chan->context) || strcasecmp(oldexten, qe->chan->exten)) {
ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s", qe->chan->exten, qe->chan->context);
ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s|%ld|%ld",
qe->chan->exten, qe->chan->context, (long)(callstart - qe->start), (long)(time(NULL) - callstart));
} else if (qe->chan->_softhangup) {
ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "COMPLETECALLER", "%ld|%ld",
(long)(callstart - qe->start), (long)(time(NULL) - callstart));

9
doc/queuelog.txt
View File

@ -80,7 +80,12 @@ SYSCOMPAT
A call was answered by an agent, but the call was dropped because the
channels were not compatible.
TRANSFER(extension,context)
TRANSFER(extension|context|holdtime|calltime)
Caller was transferred to a different extension. Context and extension
are recorded.
are recorded. The caller's hold time and the length of the call are both
recorded. PLEASE remember that transfers performed by SIP UA's by way
of a reinvite may not always be caught by Asterisk and trigger off this
event. The only way to be 100% sure that you will get this event when
a transfer is performed by a queue member is to use the built-in transfer
functionality of Asterisk.