2002-09-02 15:20:28 +00:00
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;
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; Agent configuration
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;
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;
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[agents]
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2003-07-22 11:06:56 +00:00
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;
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; Define autologoff times if appropriate. This is how long
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; the phone has to ring with no answer before the agent is
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; automatically logged off (in seconds)
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2003-07-27 04:27:18 +00:00
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;
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2003-07-22 11:06:56 +00:00
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;autologoff=15
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;
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2003-08-05 23:59:56 +00:00
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; Define ackcall to require an acknowledgement by '#' when
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; an agent logs in over agentcallpark. Default is "yes".
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;
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;ackcall=yes
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;
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2003-07-28 14:24:10 +00:00
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; Define wrapuptime. This is the minimum amount of time when
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; after disconnecting before the caller can receive a new call
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; note this is in milliseconds.
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;
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;wrapuptime=5000
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;
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2003-06-16 17:00:52 +00:00
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; Define the default musiconhold for agents
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; musiconhold => music_class
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;
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;musiconhold => default
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2002-09-02 15:20:28 +00:00
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;
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2003-07-02 20:24:06 +00:00
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;
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; Group memberships for agents (may change in mid-file just)
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;
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;group=3
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;group=1,2
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;group=
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;
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2002-09-02 15:20:28 +00:00
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; This section contains the agent definitions, in the form:
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;
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; agent => agentid,agentpassword,name
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;
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2002-11-22 17:05:14 +00:00
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;agent => 1001,4321,Mark Spencer
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;agent => 1002,4321,Will Meadows
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